RE: Internet and remote access

Hello Dsully,

Thank you for posting back!

I am sorry for the delayed response due to weekend. Please understand that
the newsgroups are staffed weekdays by Microsoft Support professionals to
answer your systems and applications questions. Your understanding is
greatly appreciated!

>From your reply, I understand that you have found the solution and can
access the Internet from LAN. Now, you still cannot access remotely. I am
sorry that from your post and your reply, I cannot have a clear image the
exact scenario on your side. So I need your help and co-operation to gather
the following information for troubleshooting:

1. What is your Network Topology? For example:

{Remote client side} {Modem} {Internet} {ISA} {NIC1} {SBS} {NIC2} {Internal
Clients}

2. You mentioned "But I still have the issue of not being able to access
remotely ", I need to know what exact "remote access" method it is, for
example, Remote Desktop, RWW, VPN, etc? Also, did you meet any error
messages? If yes, please type the exact error message to the Newsgroup for
accurate research.

3. Can you ping from the remote client workstation to SBS 2K3 Server?

4. On one of the problematic remote client workstation, and the SBS Server,
open a command window, type "ipconfig /all" (without quotation marks). Copy
and paste the full result the Newsgroup.

For your additional information:

Since there is a router installed in front of the SBS server, you may want
to configure the port redirection on the router for the following ports:

TCP 25 This port is used for incoming SMTP traffic. If you are using
POP3 connector, there is no need to open this port.
TCP 110 This port is used for POP3 mail clients.
TCP 443 SSL
TCP 444 Companyweb SSL
TCP 4125 Remote Web Workplace
TCP 3389 Terminal services
TCP 1723 PPTP VPN connection
GRE port (protocol number 47) This port is used for incoming PPTP VPN
connection.

Please take your time to perform the steps above and collect the
information for us to troubleshoot your issue. If anything is unclear,
please feel free to let me know. I am looking forward to hearing from you!

Best regards,

Brandy Nee

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security
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>Thread-Topic: Internet and remote access
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>From: =?Utf-8?B?ZHN1bGx5?= <dsully@xxxxxxxxxxxxxxxxxxxxxxxxx>
>References: <ADE58340-3D55-4E17-B33E-91265907B188@xxxxxxxxxxxxx>
>Subject: RE: Internet and remote access
>Date: Fri, 30 Sep 2005 11:38:20 -0700
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>Spent the morning in the office troubleshooting.
>Started from the ground up - or I should say modem up.
>Directly attatched this to an XP machine set to auto
>IP and DNS. Logged in on the Interface, connected and
>no problems. Called bellsouth just to check before I
>attached the router. They said it wasn't necessary to
>change it to "bridged mode" - just to hit the reset
>button on the modem and it would recognise the router.
>Since I'd unsuccessfully tried it as a bridge I
>decided to try it this way.
>
>After several attempts at resetting the modem and
>router, I eventually was able to pull up the interface
>for the router. Still couldn't bring up any pages on
>the Internet. Had my settings for PPoE. Decided to try
>Linksys helpdesk for the 3rd time - the first time
>they concluded that I should check my computer out,
>the second time they said to buy a new router. This
>time they had me change the Connection to "Obtain an
>IP auto..." Changed my router IP to 192.168.2.1.
>Release and renew the ipconfig. After that I was able
>to get on the Internet. I changed the external adapter
>to reflect this address by making it 192.168.2.2. All
>systems including the server are able to access the
>Internet. But I still have the issue of not being able
>to access remotely.
>
>I went into the router and opened ports 4125, 1723,
>3389, 443, 444 and they are set to TCP. Bound to Ip
>Address 192.168.2.2
>
>I just noticed that the router is Enabled as the Local
>DHCP Server with a start IP of 192.168.2.100. I seem
>to remember Disabling this previously, but right now I
>don't want to do something that will take everyone
>down.
>
>Any thoughts and should I check anything else?
>

.