RE: Cannot access external hosted company website
- From: "Mike" <Mike@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Thu, 29 Sep 2005 03:48:03 -0700
Hi Jenny
Your answer is exactly the solution.
The client computers can now access the external website.
Thank you
--
Thanks
Mike - SBS User
""Jenny wu [MSFT]"" wrote:
> Hi Mike,
>
> Thanks for posting here!
>
> For your information, I understand that the internal domain users can not
> access your company web sites using URL: www.companyname.com.au. The issue
> should be caused by that you have chosen your registered Internet domain
> name as your internal AD DNS name space, and your registered Internet
> domain name is hosted and managed by an external entity, such as an ISP.
>
> When you install Active Directory, it creates a DNS zone for your Active
> Directory domain on your DNS server. The DNS server is configured to be
> authoritative for that zone. Properly configured client computers are
> configured to use the SBS DNS server to resolve names. If the name that a
> client computer is trying to resolve is in a domain that is not on the SBS
> server, that request is forwarded to another upstream DNS server for
> resolution. If the SBS server has a zone that is configured for that
> domain, the SBS server will resolve that request locally. However, if no
> record exists on the SBS server, the client's request fails.
>
> RESOLUTION:
>
> To resolve this issue without having to reconfigure your Active Directory,
> you can create records in your zone that match records that are created at
> the external DNS server. For example, you could create a host (A) record
> for "WWW" in your mycompany.com zone that resolves to the external IP
> address of the ISP-hosted Web server.
>
> To create DNS records:
> 1. Start DNS Manager by clicking Start, pointing to Programs, pointing to
> Administrative Tools, and then clicking DNS.
> 2. Expand your server branch, and then expand the Forward Lookup Zones
> branch.
> 3. Expand the DNS name zone.
> 4. On the Action menu, click New Host, and then type the name www (or other
> host name) in the New Host dialog box.
> 5. Type the IP address of the host. You can obtain this information by
> contacting your ISP, or by using the ping command from a computer that is
> not on your network. For example, you could ping www.mycompany.com from a
> computer on the Internet, and it should resolve with an IP address. You may
> want to confirm this address with your ISP. ISP-managed IP addresses are
> subject to change. If this happens, you will need to update the A record
> you created for "www" in your DNS zone.
> 5. On SBS server and client computers that are running Microsoft Windows XP
> or Microsoft Windows 2000 Professional, open a command prompt window, and
> then run the ipconfig /flushdns command to renew the DNS record.
>
> Try to test, does the issue be fixed?
>
> If the issue persists, please help me collect DNS information for further
> analyze:
>
> 1) Open a Command Prompt window on the SBS:
> 2) Type the following commands:
>
> dnscmd <servername> /info > c:\dnsinfo.txt
> dnscmd <servername> /zoneinfo <zonename> > c:\zoneinfo.txt
>
> 3) Send me the files c:\dnsinfo.txt and c:\zoneinfo.txt to
> v-yanniw@xxxxxxxxxxxxx
>
> For your reference:
>
> 296250 The Domain Name System name recommendations for Small Business Server
> http://support.microsoft.com/?id=296250
>
> 254680 DNS Namespace Planning
> http://support.microsoft.com/?id=254680
>
> Hope above information helps! Please feel free to let me know if you have
> any concern or question on the issue. I am looking forward to your reply!
>
> Have a nice day!
>
> Best Regards,
>
> Jenny Wu
> Microsoft CSS Online Newsgroup Support
> Get Secure! - www.microsoft.com/security
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>
> --------------------
> >Thread-Topic: Cannot access external hosted company website
> >thread-index: AcXEhsm9e/tL6at2Sm2VpeKrokZmLg==
> >X-WBNR-Posting-Host: 202.168.40.177
> >From: "=?Utf-8?B?TWlrZQ==?=" <Mike@xxxxxxxxxxxxxxxxxxxxxxxxx>
> >Subject: Cannot access external hosted company website
> >Date: Wed, 28 Sep 2005 16:46:03 -0700
> >Lines: 23
> >Message-ID: <003BA5A8-E970-4D0C-AFBB-FEF218324272@xxxxxxxxxxxxx>
> >MIME-Version: 1.0
> >Content-Type: text/plain;
> > charset="Utf-8"
> >Content-Transfer-Encoding: 7bit
> >X-Newsreader: Microsoft CDO for Windows 2000
> >Content-Class: urn:content-classes:message
> >Importance: normal
> >Priority: normal
> >X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
> >Newsgroups: microsoft.public.windows.server.sbs
> >NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
> >Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGXA03.phx.gbl
> >Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:157288
> >X-Tomcat-NG: microsoft.public.windows.server.sbs
> >
> >Hi
> >
> >I am DNS illiterate so please have patience.
> >I think our SBS 2003 is not setup as recommended.
> >The server name is SATURN
> >The netbios domain is BRENDALE
> >The dns is saturn.companyname.com.au
> >I believe it should be saturn.brenadale.companyname.com.au
> >
> >Actually shouldn't it be .local and not .com.au ?
> >
> >The company has its website externally hosted www.companyname.com.au.
> >It is not accessible from within sbs 2003
> >
> >How do you modify the dns to make it accessible?
> >
> >DND has two forward lookup zones _msdcs.companyname.com.au and
> >companyname.com.au
> >
> >Step by step would be really helpful
> >--
> >Thanks
> >Mike - SBS User
> >
>
>
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