RE: Exchange issues
- From: v-natliu@xxxxxxxxxxxxxxxxxxxx ("Nathan Liu [MSFT]")
- Date: Thu, 29 Sep 2005 04:22:33 GMT
Hello TRD,
Thank you for posting in the SBS newsgroup.
According to your description, I understand that new users created are not
stamped with email addresses. If I have misunderstood the problem, please
don't hesitate to let me know.
Based on my research, it could most likely be related to the Exchange
Recipient Update Service issue. Please refer to the below information to
check if the below scenario address your issue:
Problem
New users created are not stamped with email address, or the mailbox even
not created. Probably occurs after a Exchange migration.
Resolution
1. Point the RUS (Recipient Update Service) to the new Exchange Server
and do a update and Rebuild:
322313 Exchange Recipient Update Service fails to process accounts and
http://support.microsoft.com/?id=322313'.
2. Change the Default Offline Address list to point to the new server and
rebuild it.
3. Point Routing Group Connector to the new Exchange Server.
4. Apply Exchange 2003 SP1 which includes the hotfix to resolve the
'8331' issue:
837444 Users do not appear in the Global Address List, users cannot connect
to
http://support.microsoft.com/?id=837444'.
5. Apply the SBS Exchange 2003 SP1 follow-up hotfix:
843539 You cannot use Outlook Web Access with forms-based authentication and
http://support.microsoft.com/?id=843539'.
6. An LDAP filter error causes the Exchange Recipient Update Service not
to stamp newly created users (818190) -
http://support.microsoft.com/?kbid=818190'.
To get additional information, you may refer to the following KB article:
TechNet Support WebCast: How to troubleshoot the Recipient Update Service
http://support.microsoft.com/?kbid=897548
I appreciate your time and cooperation. If anything is unclear, please feel
free to let me know. I am looking forward to hearing from you.
Best regards,
Nathan Liu (MSFT)
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--------------------
>From: "TRD" <tdejohnx2@xxxxxxxxx>
>Subject: Exchange issues
>Date: Wed, 28 Sep 2005 11:39:50 -0400
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>I recently setup some new users on an SBS2003 server. When I tried to
setup
>Outlook for the users I created, I am getting an error when I click check
>name. The error says the name could be found. The users were setup using
the
>wizard. When you look under the user properties, they have all the tabs
for
>exchange. There is no check in Hide from GAL. When you click on the email
>addresses tab there are no addresses setup. No smtp addresses and no x400
>address. I setup the smtp addresses and I believe I setup the x400 address
>correctly but I don't know that much about it. I basically copied what
>information I saw in another users x400 address and made sure the same
>information was in the users i was working on. Can someone give me some
>insight on why email addresses aren't being setup all of a sudden and also
>what I need to do so that Outlook will recognize the users I am setting up.
>
>
>TIA
>TRD
>
>
>
.
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