RE: MSExchangeMGMT service is Stopped
- From: v-natliu@xxxxxxxxxxxxxxxxxxxx ("Nathan Liu [MSFT]")
- Date: Wed, 28 Sep 2005 02:08:05 GMT
Hello Ray,
Thank you for posting in the SBS newsgroup.
According to your description, I understand that you reveived the alerts
"MSExchangeMGMT service is Stopped", after you installed the Exchange 2003
SP1. If I have misunderstood the problem, please don't hesitate to let me
know.
To narrow down this issue, please answer and perform the following
questions and steps:
1. Since you reveived the alerts "MSExchangeMGMT service is Stopped",
please help me re-confirm if there are any problems with Exchange System
Manager.
2. Please run 'services.msc' (without the quotation marks) on the command
prompt, locate the 'Microsoft Exchange Management' service, and check if
its startup type is Automatic, and Service status: Started, Log on as:
Local System account.
3. Based on my experience, this issue can occur if you are using a bad
driver for the Promise FasTrak S150 SX4 Serial ATA RAID PCI disk
controller. If you have this controller, you should download its latest
driver here:
http://www.promise.com/support/download/download_eng.asp
NOTE: This response contains a reference to a third party World Wide Web
site. Microsoft is providing this information as a convenience to you.
Microsoft does not control these sites and has not tested any software or
information found on these sites; therefore, Microsoft cannot make any
representations regarding the quality, safety, or suitability of any
software or information found there. There are inherent dangers in the use
of any software found on the Internet, and Microsoft cautions you to make
sure that you completely understand the risk before retrieving any software
from the Internet.
Also, this issue is commonly caused by antivirus or third party backup
programs. If you have such programs, you may disable them or uninstall them
for a test. If the issue disappears, you may need to contact the software
vendor for compatible versions what should not cause such issues.
If you do not have third party programs, I suggest you open Registry Editor
(regedit.exe) and check if the dependent services are set correctly for the
Exchange System Attendent and Exchange Management services:
IMPORTANT: This post contains information about modifying the registry.
Before you modify the registry, make sure to back it up and make sure that
you understand how to restore the registry if a problem occurs.
For the Exchange System Attendent service:
Key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSExchangeSA
Value Name: DependOnService
Value Data:
EventLog
NtLmSsp
RPCSS
LanmanWorkstation
LanmanServer
For the Exchange Information Store service:
Key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSExchangeIS
Value Name: DependOnService
Value Data:
EXIFS
MSExchangeSA
For the Exchange Management service:
Key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSExchangeMGMT
Value Name: DependOnService
Value Data:
WinMgmt
RPCSS
If the DependOnService values are not correct for both services, please
correct them using the above information, reboot the server and check if
the issue disappears.
If the settings are correct or if the issue persists after making the
changes, we can try the "Recovery" feature of the services to make the
services restart automatically when they fail to start. Please try the
following steps:
1. Open "Services" from the Administrative Tools (or run services.msc).
2. Open the properties page of the Microsoft Exchange System Attendant
service.
3. On the "Recovery" tab, specify "Restart the Service" for "First
failure".
4. Do the same things for the Microsoft Exchange Management service. Reboot
the server and check if everything is OK.
More information:
193888 How to Delay Loading of Specific Services
http://support.microsoft.com/?id=193888
In addition, please install the SBS 2003 SP1 and then check if the issue
can be resolved.
Installation Instructions for Service Pack 1 for Windows Small Business
Server 2003, Standard Edition
http://download.microsoft.com/download/2/e/9/2e902d14-da2e-43ba-8bd6-6d258f5
356b6/SP1Setup_std.htm
Installation Instructions for Service Pack 1 for Windows Small Business
Server 2003, Premium Technologies
http://download.microsoft.com/download/2/e/9/2e902d14-da2e-43ba-8bd6-6d258f5
356b6/SP1Setup_prem.htm
I appreciate your time and cooperation. If anything is unclear, please feel
free to let me know. I am looking forward to hearing from you.
Best regards,
Nathan Liu (MSFT)
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
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--------------------
>Thread-Topic: MSExchangeMGMT service is Stopped
>thread-index: AcXDUlQWQukjAHrITx+UHIKeM+2n1A==
>X-WBNR-Posting-Host: 212.159.73.201
>From: =?Utf-8?B?cmF5?= <ray@xxxxxxxxxxxxxxxxxxxxxxxxx>
>Subject: MSExchangeMGMT service is Stopped
>Date: Tue, 27 Sep 2005 03:58:01 -0700
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>
>Running sbs2003 without service pack 1 all other windows and sbs updates
>installed. Ever since installing exchange SP1 i recieve the following
alerts:
>
>Alert on ***** at 9/26/2005 11:53:56 AM
>
>MSExchangeMGMT service is Stopped.
>
>This service manages Exchange management information that uses Windows
>Management Instrumentation (WMI). If this service is stopped, Exchange
>management information using WMI is unavailable.
>
>For more information about this event, see the event logs on the server
>computer. You can restart this service by using the View Services task in
the
>Server Management Monitoring and Reporting taskpad.
>
>You can disable this alert by using the Change Alert Notifications task.
>
>
.
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