Re: Backup wizard & Monitor wizard error

Hi Charles

I have solved 2 of 3 problem, the backup wizard and monitoring wizard now
working.
I have solved the problems uninstalling the backup and monitoring and
reinstalling the applicationa and after I have apply all updates downloaded
from Microsoft SBS 2003 update site.
Now I still have the problem of "Service Unavailable" on all virtual servers
of my II6, I do not know if this can help you but the message that IIS
return to browser is only "Service Unavailable" there is any other word.
I think that this problem is caused from the application pool, but I have
fear that cancelling and rebuilding them something other may be not working.
What you suggest to do ?

Thank you very much for your support.

Simon.


""Charles Yang [MSFT]"" <v-chayan@xxxxxxxxxxxxxxxxxxxx> wrote in message
news:zomWMDYvFHA.780@xxxxxxxxxxxxxxxxxxxxxxxx
> HI Simon.
>
> Thanks for updates.
>
> Let us focus on the backup and monitor components first, the issue you
> encountered should be the Dll files corrupt. I think you should reinstall
> the backup and monitor components to make sure it have been successfully
> installed. If you have already double check it, please send the following
> log files to me for further research:
>
> Navigate to C:\Program Files\Microsoft Windows Small Business
> Server\Support then please send the
> Backupwizard.log and mcw.log to me. (v-chayan@xxxxxxxxxxxxx)
>
> For the IIS websites issue, could you rerun CEICW to make sure that the
> IIS
> websites is configure correctly, you can first run iisreset on the command
> line as a try.
>
> As you have encountered no other warning or error event, please refer to
> the KB article below:
>
> 823159 How to troubleshoot the "503 Service Unavailable" error message in
> http://support.microsoft.com/?id=823159
>
> 837285 Users may receive a "503 Service Unavailable" error message in
> Exchange
> http://support.microsoft.com/?id=837285
>
> I appreciate your understanding on this issue; please feel free to post
> back. It's my pleasure to be of assistance.
>
>
>
> Best regards,
>
> Charles Yang (MSFT)
>
> Microsoft CSS Online Newsgroup Support
>
> Get Secure! - www.microsoft.com/security
>
> ======================================================
> This newsgroup only focuses on SBS technical issues. If you have issues
> regarding other Microsoft products, you'd better post in the corresponding
> newsgroups so that they can be resolved in an efficient and timely manner.
> You can locate the newsgroup here:
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>
> When opening a new thread via the web interface, we recommend you check
> the
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> any updates in your thread. When responding to posts via your newsreader,
> please "Reply to Group" so that others may learn and benefit from your
> issue.
>
> Microsoft engineers can only focus on one issue per thread. Although we
> provide other information for your reference, we recommend you post
> different incidents in different threads to keep the thread clean. In
> doing
> so, it will ensure your issues are resolved in a timely manner.
>
> For urgent issues, you may want to contact Microsoft CSS directly. Please
> check http://support.microsoft.com for regional support phone numbers.
>
> Any input or comments in this thread are highly appreciated.
> ======================================================
> This posting is provided "AS IS" with no warranties, and confers no
> rights.
>
>
> =====================================================
> When responding to posts, please "Reply to Group" via your newsreader so
> that others may learn and benefit from your issue.
> =====================================================
>
> This posting is provided "AS IS" with no warranties, and confers no
> rights.
>
> --------------------
> | From: "Simon" <simon>
> | References: <e79qs8cuFHA.1472@xxxxxxxxxxxxxxxxxxxx>
> <O3yq1vnuFHA.3500@xxxxxxxxxxxxxxxxxxxx>
> | Subject: Re: Backup wizard & Monitor wizard error
> | Date: Mon, 19 Sep 2005 16:46:38 +0200
> | Lines: 298
> | X-Priority: 3
> | X-MSMail-Priority: Normal
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> | Message-ID: <OiLVyjSvFHA.2504@xxxxxxxxxxxxxxxxxxxx>
> | Newsgroups: microsoft.public.windows.server.sbs
> | NNTP-Posting-Host: ip.213.178.201.35.telemar.it 213.178.201.35
> | Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP08.phx.gbl!tk2msftngp13.phx.gbl
> | Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:154507
> | X-Tomcat-NG: microsoft.public.windows.server.sbs
> |
> | Hi Charles,
> |
> | Sorry for my english.... Yes, I have 3 problem.
> |
> | 1th) "Service Unavailable": I have try to apply the KB823552 that you
> have
> | suggest to me, bu the problem on IIS for the asp.net applications still
> | there, when I try to
> | open a web application at the first time I have the "Service
> | Unavailable" message, but if I try todo a refresh working fine.
> | Also the exchange OWA have the same problem on first access.
> | If I wait for 15 minutes without sending any request to IIS,
> after i
> | have the "Service Unavailable" message, like if some thing expire.
> |
> | 2th) Backup Configuration Wizard: I have try to reinstall, uinstall &
> | install again a lot of time, but the BCW doesn't work, the first page of
> | wizard appear, but when I click the "Next >" button the wizard disappear
> | after few second without any error, only on application log of event
> viewer
> | there is an error. (see copy of data log following)
> |
> ____________________________________________________________________________
> ______________
> | Event Type: Error
> | Event Source: Application Error
> | Event Category: (100)
> | Event ID: 1000
> | Date: 19/09/2005
> | Time: 10.56.43
> | User: N/A
> | Computer: WDIMS
> | Description:
> | Faulting application bkpwiz.exe, version 5.2.2651.0, faulting module
> | unknown, version 0.0.0.0, fault address 0x000bda78.
> |
> | For more information, see Help and Support Center at
> | http://go.microsoft.com/fwlink/events.asp.
> | Data:
> | 0000: 41 70 70 6c 69 63 61 74 Applicat
> | 0008: 69 6f 6e 20 46 61 69 6c ion Fail
> | 0010: 75 72 65 20 20 62 6b 70 ure bkp
> | 0018: 77 69 7a 2e 65 78 65 20 wiz.exe
> | 0020: 35 2e 32 2e 32 36 35 31 5.2.2651
> | 0028: 2e 30 20 69 6e 20 75 6e .0 in un
> | 0030: 6b 6e 6f 77 6e 20 30 2e known 0.
> | 0038: 30 2e 30 2e 30 20 61 74 0.0.0 at
> | 0040: 20 6f 66 66 73 65 74 20 offset
> | 0048: 30 30 30 62 64 61 37 38 000bda78
> |
> ____________________________________________________________________________
> ____________________________
> |
> | 3th Monitoring Configuration Wizard: the same behavior of Backup
> | configuration wizard. (see copy of data log following)
> |
> ____________________________________________________________________________
> ____________________________
> | Event Type: Error
> | Event Source: Application Error
> | Event Category: (100)
> | Event ID: 1000
> | Date: 19/09/2005
> | Time: 10.23.39
> | User: N/A
> | Computer: WDIMS
> | Description:
> | Faulting application mcw.exe, version 5.2.2651.0, faulting module
> unknown,
> | version 0.0.0.0, fault address 0x000ab2c8.
> |
> | For more information, see Help and Support Center at
> | http://go.microsoft.com/fwlink/events.asp.
> | Data:
> | 0000: 41 70 70 6c 69 63 61 74 Applicat
> | 0008: 69 6f 6e 20 46 61 69 6c ion Fail
> | 0010: 75 72 65 20 20 6d 63 77 ure mcw
> | 0018: 2e 65 78 65 20 35 2e 32 .exe 5.2
> | 0020: 2e 32 36 35 31 2e 30 20 .2651.0
> | 0028: 69 6e 20 75 6e 6b 6e 6f in unkno
> | 0030: 77 6e 20 30 2e 30 2e 30 wn 0.0.0
> | 0038: 2e 30 20 61 74 20 6f 66 .0 at of
> | 0040: 66 73 65 74 20 30 30 30 fset 000
> | 0048: 61 62 32 63 38 ab2c8
> |
> ____________________________________________________________________________
> ____________________________
> |
> |
> | Thanks.
> |
> | Simon
> |
> |
> | "Charles" <v-chayan@xxxxxxxxxxxxx> wrote in message
> | news:O3yq1vnuFHA.3500@xxxxxxxxxxxxxxxxxxxxxxx
> | > HI Simon,
> | >
> | >
> | >
> | > Thanks for using SBS newsgroup.
> | >
> | >
> | >
> | > Issue description:
> | >
> | > ===============
> | >
> | >
> | >
> | > I understand that you encounter three problem, one in IIS and the
> other
> in
> | > backup wizard and the last one is in the monitoring wizard.
> | >
> | >
> | >
> | > Analyzing and suggestions:
> | >
> | > ================
> | >
> | > In order to make the issue more clearly, I will help you resolve the
> issue
> | > one by one.
> | >
> | >
> | >
> | > 1. Service unavailable on IIS ASP.net Application.
> | >
> | >
> | >
> | > As I know, this issue might be caused by many factors, in order to
> make
> | > the issue more clear, please refer to my steps below:
> | >
> | >
> | >
> | > Please refer to the KB article below to check if the account is right.
> | >
> | >
> | >
> | > 823552 You Receive a "Service Unavailable" Error Message When You
> Browse a
> | >
> | > http://support.microsoft.com/?id=823552
> | >
> | >
> | >
> | > If this occurs only on the sites you create yourself, it is your best
> | > interest to post into the IIS newsgroup. You can refer to the
> following
> | > section for detailed information about IIS newsgroup:
> | >
> | >
> | >
> | > http://www.microsoft.com/technet/community/newsgroups/topics/iis.mspx
> | >
> | >
> | >
> | > 2. Error event 1000 on backup wizard and monitoring wizard:
> | >
> | >
> | >
> | > After searching in our database, we could find any useful information,
> so
> | > let us uninstall the backup components and monitoring components as a
> try
> | > to see if the issue can be resolve.
> | >
> | >
> | >
> | > 1. Run add/remove in control panel.
> | >
> | > 2. Navigate to Small Business Server 2003, click it to change
> it.
> | >
> | > 3. Then find the backup and monitoring components in the server
> | > tools, choose reinstall it to see if the problem can be resolved.
> | >
> | >
> | >
> | > If the problem still exists, please attach the event log to me, so
> that
> we
> | > may help you make some further research. You can send emails to my
> | > mailbox: v-chayan@xxxxxxxxxxxxxx (Please reinstall the components
> above
> as
> | > a try, it might be caused by the Dll files is corrupt.)
> | >
> | >
> | >
> | > I will be here waiting for your updates, thanks for your understanding
> on
> | > this issue. It¡¯s my pleasure to be of assistance.
> | >
> | >
> | >
> | > Best regards,
> | >
> | > Charles Yang (MSFT)
> | >
> | > Microsoft CSS Online Newsgroup Support
> | >
> | > Get Secure! - www.microsoft.com/security
> | >
> | > ======================================================
> | > This newsgroup only focuses on SBS technical issues. If you have
> issues
> | > regarding other Microsoft products, you'd better post in the
> corresponding
> | > newsgroups so that they can be resolved in an efficient and timely
> manner.
> | > You can locate the newsgroup here:
> | > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
> | >
> | > When opening a new thread via the web interface, we recommend you
> check
> | > the "Notify me of replies" box to receive e-mail notifications when
> there
> | > are any updates in your thread. When responding to posts via your
> | > newsreader, please "Reply to Group" so that others may learn and
> benefit
> | > from your issue.
> | >
> | > Microsoft engineers can only focus on one issue per thread. Although
> we
> | > provide other information for your reference, we recommend you post
> | > different incidents in different threads to keep the thread clean. In
> | > doing so, it will ensure your issues are resolved in a timely manner.
> | >
> | > For urgent issues, you may want to contact Microsoft CSS directly.
> Please
> | > check http://support.microsoft.com for regional support phone numbers.
> | >
> | > Any input or comments in this thread are highly appreciated.
> | > ======================================================
> | > This posting is provided "AS IS" with no warranties, and confers no
> | > rights.
> | >
> | >
> | > =====================================================
> | > When responding to posts, please "Reply to Group" via your newsreader
> so
> | > that others may learn and benefit from your issue.
> | > =====================================================
> | >
> | > This posting is provided "AS IS" with no warranties, and confers no
> | > rights.
> | >
> | >
> | > "Simon" <simon> wrote in message
> | > news:e79qs8cuFHA.1472@xxxxxxxxxxxxxxxxxxxxxxx
> | >> Hi,
> | >> I have a server with windows 2003 SBS , SQL Server 2000 and Exchange
> | >> Server 2003 installed, which it has some errors:
> | >> 1) On IIS I have installed and ASP.NET Application and when I try to
> open
> | >> I have the message "Service Unavailable", but if I try to refresh the
> | >> page the application start.
> | >> I have see that if I leave the system not operation for more than
> 5
> | >> minutes, when I try to browse the application I have the message
> "Service
> | >> Unavailable" too.
> | >> I have try to apply a lot of KB from Microsoft support site,
> regarding
> | >> this problem but the problem still there. (No error on event viewer).
> | >>
> | >> 2) Backup configuration wizard doesn't start and on event viewer this
> | >> error was log:
> | >>
> | >> Event Type: Error
> | >> Event Source: Application Error
> | >> Event Category: (100)
> | >> Event ID: 1000
> | >> Date: 15/09/2005
> | >> Time: 9.52.54
> | >> User: N/A
> | >> Computer: WDIMS
> | >> Description:
> | >> Faulting application bkpwiz.exe, version 5.2.2651.0, faulting
> module
> | >> unknown, version 0.0.0.0, fault address 0x000bd4c0.
> | >>
> | >> For more information, see Help and Support Center at
> | >> http://go.microsoft.com/fwlink/events.asp.
> | >> Data:
> | >> 0000: 41 70 70 6c 69 63 61 74 Applicat
> | >> 0008: 69 6f 6e 20 46 61 69 6c ion Fail
> | >> 0010: 75 72 65 20 20 62 6b 70 ure bkp
> | >> 0018: 77 69 7a 2e 65 78 65 20 wiz.exe
> | >> 0020: 35 2e 32 2e 32 36 35 31 5.2.2651
> | >> 0028: 2e 30 20 69 6e 20 75 6e .0 in un
> | >> 0030: 6b 6e 6f 77 6e 20 30 2e known 0.
> | >> 0038: 30 2e 30 2e 30 20 61 74 0.0.0 at
> | >> 0040: 20 6f 66 66 73 65 74 20 offset
> | >> 0048: 30 30 30 62 64 34 63 30 000bd4c0
> | >>
> | >>
> | >> 3) Monitoring configuration wizard doesn't start and on event viewer
> this
> | >> error was log:
> | >>
> | >> Event Type: Error
> | >> Event Source: Application Error
> | >> Event Category: (100)
> | >> Event ID: 1000
> | >> Date: 15/09/2005
> | >> Time: 9.53.24
> | >> User: N/A
> | >> Computer: WDIMS
> | >> Description:
> | >> Faulting application mcw.exe, version 5.2.2651.0, faulting module
> | >> unknown, version 0.0.0.0, fault address 0x000abee0.
> | >>
> | >> For more information, see Help and Support Center at
> | >> http://go.microsoft.com/fwlink/events.asp.
> | >> Data:
> | >> 0000: 41 70 70 6c 69 63 61 74 Applicat
> | >> 0008: 69 6f 6e 20 46 61 69 6c ion Fail
> | >> 0010: 75 72 65 20 20 6d 63 77 ure mcw
> | >> 0018: 2e 65 78 65 20 35 2e 32 .exe 5.2
> | >> 0020: 2e 32 36 35 31 2e 30 20 .2651.0
> | >> 0028: 69 6e 20 75 6e 6b 6e 6f in unkno
> | >> 0030: 77 6e 20 30 2e 30 2e 30 wn 0.0.0
> | >> 0038: 2e 30 20 61 74 20 6f 66 .0 at of
> | >> 0040: 66 73 65 74 20 30 30 30 fset 000
> | >> 0048: 61 62 65 65 30 abee0
> | >>
> | >> Thanks in advance to all.
> | >>
> | >> Simon.
> | >>
> | >>
> | >
> | >
> |
> |
> |
>


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