RE: SBS2003, ISA & eBay...

Hi Nick:
Thanks for posting here. Also many thanks for SuperGumby's suggestion.

I am sorry for the delayed response due to weekend. Please understand that
the newsgroups are staffed weekdays by Microsoft Support professionals to
answer your systems and applications questions. Your understanding is
greatly appreciated!

>From the description, I understand that it takes a long time for the client
to access the eBay page. If I am off base, please feel free to let me know.

Here I assume you are using ISA 2004. First you can try the steps provided
by SuperGumby to see if it works.

In addition, I would like to suggest you clear the ISA cache, you can
perform the following steps:

1. On the ISA Server computer, stop the Microsoft Firewall service. To do
so:
1). Click Start, click Run, type services.msc in the Open box, and then
click OK.
2). Right-click Microsoft Firewall, and then click Stop.

2. Start Windows Explorer.

3. Locate the Urlcache folder.

4. In the Urlcache folder, locate the file that has the .cdat file name
extension.

5. Right-click the .cdat file, and then click Delete.

6. When you are prompted to confirm the removal of the .cdat file, click
Yes.
If you are prompted to delete the .cdat file because it is too big for the
recycle bin, click Yes.

7. Restart the Microsoft Firewall service.

More information:
How to delete the Web cache in Internet Security and Acceleration Server
2004
http://support.microsoft.com/default.aspx?scid=kb;en-us;838248

Then try to access the eBay page again, does the problem persist?

If the performance is still very slow, can you tell me if you have
configured the internal client as both the web proxy client and firewall
client?

To be a Web Proxy client, we need to configure the ISA as the proxy server
in Web browser setting.
To be a Firewall client, the workstation needs to have the ISA Firewall
Client software installed.

If so, please try the following steps to configure the eBay web site for
direct access.

a. Open ISA management console, expand the server name. Expand the
Configuration node and click the Networks node.

b. In the details pane, click the Networks tab and then double click the
Internal Network.

c. In the Internal Properties dialog box, click the Web Browser tab. On the
Web Browser tab, click the Add button.

d. In the Add Server dialog box, select the Domain or computer option and
enter the name of the site that you want Direct Access to be used. Enter
*.ebay.com in the text box, click OK. Click Apply to save the changes and
then update the firewall policy.

e. Double click on the Firewall client icon in the system tray Click the
Test Server button. This forces the Firewall client to pull the new
configuration information from the ISA firewall. Click Close in the Testing
ISA Server dialog box when the test completes, then click the Apply button
in the Microsoft Firewall Client for ISA Server 2004 dialog box.

Click the Web Browser tab. Confirm that there is a checkmark in the Enable
Web browser automatic configuration checkbox and click Configure Now, and
then click OK in the Web Browser Settings Update dialog box.
Then click Apply and then click OK in the Microsoft Firewall Client for ISA
Server 2004 dialog box.

More information:

Configuring Sites for Direct Access
http://www.isaserver.org/articles/2004directaccessp1.html

Then access the eBay site again, does it still take a long time to access?


Moreover, please also double check the Event Viewer to see if there is any
related event log in it. If any, please post the event log to me for
further analysis.

Thank you for your time and cooperation. Please feel free to let me know if
you have any questions or concerns.

Have a nice day! :)

Best Regards
Edward Tian(MSFT)
Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security
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--------------------
| From: "Nick" <nick@xxxxxxxxxx>
| Subject: SBS2003, ISA & eBay...
| Date: Sat, 17 Sep 2005 22:05:24 +0100
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|
| Recently eBay pages through my PC have been really slow (like several
| minutes to view the 'My eBay' page). I just put it down to the site being
| busy. A week or so later and it's still the same. I connected my laptop
to
| the 'wrong' side of the server, and eBay is absolutley fine - running at
| normal speed. It's still running very slowly on my PC throught the
| server/ISA though... How can I start looking to see where the slowdown is
| occuring? (It may well be happening with other sites as well - but it's
eBay
| I've noticed it with!) Also, if I try to fire up another program that
uses a
| connection to the internet while the eBay page is trying to load, it will
| generally fail. Once the eBay page has either timed-out or loaded the
other
| app will work again...
|
| Any suggestions?
|
|
|

.