Re: Sharepoint services reinstall after SP1
- From: v-branee@xxxxxxxxxxxxxxxxxxxx ("Brandy Nee [MSFT]")
- Date: Mon, 19 Sep 2005 03:40:10 GMT
Hello Godfrey,
Thank you for posting back!
I am sorry for the delayed response due to weekend. Please understand that
the newsgroups are staffed weekdays by Microsoft Support professionals to
answer your systems and applications questions. Your understanding is
greatly appreciated!
I understand that your issue is, when you accessing Companyweb, you receive
"HTTP Error 403". If I have misunderstood your issue, please let me know.
I have read through all the log files you sent to me, from the "setup.log"
file, I found the following error message:
Component Name: Intranet
Version: NA
Installation Status: Failure
Error Message: Setup canceled by the user.
It shows that the Intranet is not being successfully installed. Please read
through my suggestions below first then perform the steps:
1. Please help me to make it clear, when did the issue occur?
a. Issue occurred immediately after installing SBS 2K3 SP1. OR
b. Issue occurred after running SBS 2K3 SP1 for a while.
2. From your first post, you mentioned "Uninstalled sharepoint using the
sequence on KB829114" and "Examination shows that c:\inetpub\companyweb is
empty, as is e:\sqldata\mssql$sharepoint", it seems that you did not
install the SharePoint Services companyweb Web site back on your server. So
I suggest you that still follow the KB829114 to install the Windows
SharePoint Services companyweb Web site for Windows Small Business Server
2003.
How to remove and how to install the Windows Small Business Server 2003
SharePoint Services companyweb Web site
http://support.microsoft.com/?id=829114
3. After you perform step 2, please insert SP1 disks to install Windows
SharePoint Services 2.0 Service Pack 1 and Windows Small Business Server
2003 Service Pack 1 on your server.
I am greatly appreciated your time and co-operation! If anything is
unclear, please feel free to let me know. I am looking forward to hearing
from you!
Best regards,
Brandy Nee
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
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--------------------
>Thread-Topic: Sharepoint services reinstall after SP1
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>From: "=?Utf-8?B?R29kZnJleSBOaWNob2xzb24=?=" <godfrey at ofektech dot com>
>References: <64746D9F-8436-49C6-B31C-850C2A299F72@xxxxxxxxxxxxx>
<uI5OECnuFHA.2008@xxxxxxxxxxxxxxxxxxxx>
>Subject: Re: Sharepoint services reinstall after SP1
>Date: Thu, 15 Sep 2005 21:27:01 -0700
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>
> Brandy:
>
>Thank you for your response and apologies for the typing error. I have an
>issue with one of my eyes.
>
>Yes, I have SBS2003 Premium and I installed SP1 a couple of months ago
with
>no error messages. It was some time later that I tried to access the
company
>web and got error 403. (It had been working just fine before the SP1 was
>added). So, my issue was now: "Installed SBS 2K3 Premium SP1 successfully,
>but cannot access
>Companyweb."
>
>I then went through the process of uninstalling sharepoint and
reinstalling
>- as I outlined in my posting.
>
>I will post you all the files you mentioned and look forward to your
advice.
>
>With many thanks.
>
>Godfrey
>
>
>
>
>--
>Godfrey Nicholson
>Ofek Technologies Ltd
>Auckland 1001
>New Zealand
>godfrey at ofektech dot com
>
>
>"Brandy Nee [MSFT]" wrote:
>
>> Hello Godfrey,
>>
>>
>>
>> Thank you for posting to the SBS Newsgroup.
>>
>>
>>
>> I am sorry that I cannot completely understand your issue at all, so
please
>> help to gather the following information for research. My reply is a bit
>> long, so please take your time to read through it first and then collect
the
>> information. I am appreciated your co-operation!
>>
>>
>>
>> 1. Please explain in detail ¡°I have a SQL2003 Premium SP1
installation
>> where the intranet was not recreated.¡± We do not have ¡°SQL2003
Premium
>> SP1¡± this product. The latest released version of SQL server is SQL
Server
>> 2000 SP3. The next version of SQL server, SQL Server 2005 is still in
beta
>> 2.
>>
>>
>>
>> 2. I assume you are talking about the SBS 2K3 Premium SP1
installation
>> failure. Am I right?
>>
>>
>>
>> 3. What issue you have got?
>>
>>
>>
>> a. Cannot install SBS 2K3 Premium SP1 successfully. Or
>>
>> b. Installed SBS 2K3 Premium SP1 successfully, but cannot access
>> Companyweb.
>>
>>
>>
>> 4. Did you meet any error messages when you installing the SBS 2K3
SP1?
>> Did you strictly follow our instructions to install SP1, or you followed
our
>> MVPs website to install SP1?
>>
>>
>>
>> Downloading and Installing Windows Small Business Server 2003 Service
Pack 1
>>
>>
http://download.microsoft.com/download/e/0/f/e0fee8ce-768d-41c0-8871-9bc48e0
b3fc3/ToDownLoadFilesandReadInstructions.htm
>>
>>
>>
>> For the detailed steps to install ISA 2K4 and SQL 2000 SP4 (and W/MSDE
SP4),
>> please see following document:
>>
>>
>>
>> Completing Setup for Microsoft Windows Small Business Server Premium
>> Technologies
>>
>>
http://www.microsoft.com/downloads/details.aspx?FamilyId=87A48D35-54AB-4F63-
90A3-A884311202E1&displaylang=en
>>
>>
>>
>> For SBS 2003 Standard:
>>
>>
http://download.microsoft.com/download/2/e/9/2e902d14-da2e-43ba-8bd6-6d258f5
356b6/SP1Setup_std.htm
>>
>>
>>
>> For SBS 2003 Premium:
>>
>>
http://download.microsoft.com/download/2/e/9/2e902d14-da2e-43ba-8bd6-6d258f5
356b6/SP1Setup_prem.htm
>>
>>
>>
>> 5. You mentioned ¡°Examination shows that c:\inetpub\companyweb
is
>> empty, as is e:\sqldata\mssql$sharepoint¡±. I need to know whether you
have
>> moved the SharePoint Database to another folder before installing SBS
2K3
>> SP1. Did you follow the following Document to move those folders?
>>
>>
>>
>> Moving Data Folders for Windows Small Business Server 2003
>>
>>
http://www.microsoft.com/downloads/details.aspx?FamilyID=a1d0af69-1287-4225-
bd8b-59c89f44984b&DisplayLang=en
>>
>>
>>
>> 6. Please help to gather the following log files and send them to
my
>> mailbox to analysis. My mailbox is: v-branee@xxxxxxxxxxxxx
>>
>>
>>
>> a. Zip all the files in %system drive%\program files\Microsoft
>> Integration\windows small business server 2003\logs.
>>
>>
>>
>> b. C:\Windows\KB885918.log.
>>
>>
>>
>> c. You mentioned ¡°(iv) Everything else working OK but I get
error 403
>> when I try and access the company web¡±, please capture a screen shot
for
>> this error.
>>
>>
>>
>> I am appreciated your time and co-operation, and am looking forward to
>> hearing from you!
>>
>>
>>
>>
>>
>> Best regards,
>>
>>
>>
>> Brandy Nee
>>
>>
>>
>> Microsoft CSS Online Newsgroup Support
>>
>>
>>
>> Get Secure! - www.microsoft.com/security
>>
>> ======================================================
>>
>> This newsgroup only focuses on SBS technical issues. If you have issues
>> regarding other Microsoft products, you'd better post in the
corresponding
>> newsgroups so that they can be resolved in an efficient and timely
manner.
>> You can locate the newsgroup here:
>> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
>>
>>
>>
>> When opening a new thread via the web interface, we recommend you check
the
>> "Notify me of replies" box to receive e-mail notifications when there
are
>> any updates in your thread. When responding to posts via your
newsreader,
>> please "Reply to Group" so that others may learn and benefit from your
>> issue.
>>
>>
>>
>> Microsoft engineers can only focus on one issue per thread. Although we
>> provide other information for your reference, we recommend you post
>> different incidents in different threads to keep the thread clean. In
doing
>> so, it will ensure your issues are resolved in a timely manner.
>>
>>
>>
>> For urgent issues, you may want to contact Microsoft CSS directly.
Please
>> check http://support.microsoft.com for regional support phone numbers.
>>
>>
>>
>> Any input or comments in this thread are highly appreciated.
>>
>> ======================================================
>>
>> This posting is provided "AS IS" with no warranties, and confers no
rights.
>>
>>
>>
>>
>>
>> "Godfrey Nicholson" <godfrey at ofektech dot com> wrote in message
>> news:64746D9F-8436-49C6-B31C-850C2A299F72@xxxxxxxxxxxxxxxx
>> > This is a common tale but I cannot see a complete solution on any
thread.
>> > At
>> > some point it involves someone at MSFT interpreting install logs. I
need
>> > this
>> > help.
>> >
>> > I have a SQL2003 Premium SP1 installation where the intranet was not
>> > recreated.
>> >
>> > I have tried several time to reinstall, following advice on this
board.
>> > Most
>> > recently I did this.
>> >
>> > (i) Logged on as Admin and did a clean boot (msconfig)
>> > (ii) Uninstalled sharepoint using the sequence on KB829114
>> > (iii) Reinstalled using Susan Bradley's "Scenario III" with no apparent
>> > hitches.
>> > (iv) Everything else working OK but I get error 403 when I try and
access
>> > the company web
>> > (v) Examination shows that c:\inetpub\companyweb is empty, as is
>> > e:\sqldata\mssql$sharepoint
>> > (vi) The error logs indicate an incomplete install of the intranet
>> >
>> > Who can interpret these logs, which I will supply, and suggest how I
might
>> > do this differently? I really would appreciate some help.
>> >
>> > Godfrey
>> >
>> >
>> > --
>> > Godfrey Nicholson
>> > Ofek Technologies Ltd
>> > Auckland 1001
>> > New Zealand
>> > godfrey at ofektech dot com
>>
>>
>>
>
.
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- Re: Sharepoint services reinstall after SP1
- From: Godfrey Nicholson
- Re: Sharepoint services reinstall after SP1
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