RE: 0x80072030 error when running ICW

Hi Neil,

Thanks for your update!

Before we continue further troubleshooting the issue, please help me
collect some information to isolate the issue:

1. What is your server OS? SBS 2000 or SBS 2003?
>I decided to install the Server service pack2
>and the small business service pack two and after installing the server
>service pack and was trying to install the sbs service pack and it
indicated
>that I needed to run the exchange service pack first. I

2. What is your meaning? Based on my knowledge, there is not SBS SP2
released. The SBS 2003 SP1 includes the following contents:
**SBS 2003 SP1
** Windows Server 2003 SP1
** Windows SharePoint Services SP1
** Exchange Server 2003 SP1
** Outlook 2003 SP1 (applies to each client)
** Windows XP SP2 (applies to each client)
** Active Sync 3.8 (applies to each client)
** SQL Server 2000 SP4 (Premium only)
** ISA 2004 (Premium only)
And SBS 2000 only has SBS 2000 SP1 packs.

Before we reinstall exchange server, I suggest that you follow my
suggestions to try to troubleshooting the issue:

£É. Go to the SMTP Virtual Server \Properties\Access \relay tab and remove
all IPs and ensure only the SBS server Internal NIC lists here. Then rerun
ICW to see if the issue fixed.

II. The issue can also occur if the secatts.dll file is missing, damaged or
unregistered. Please double check To resolve this issue:

A. If the secatts.dll file exists
----------------
Please go to C:\Program Files\Microsoft Windows Small Business
Server\Networking and check if the secatts.dll file is there and if so,
perform the following steps (I assume you install SBS in the C drive):

a. Click Start -> Run, type "CMD" and click OK.
b. Type the following command to change the location.

cd C:\Program Files\Microsoft Windows Small Business Server\Networking

c. Type the following command to register this file:

regsvr32 secatts.dll

d. After the registration is successful, check if the issue disappears. If
you for some reason cannot register the file or this suggestion does not
work the file may be damaged and please refer to "B".

B. If the file does not exist or it's damaged
-----------------
If the secatts.dll file does not exist or it's damaged, please perform the
following steps to restore it:

a. If the file does exists, rename it to secatts.dll.old.
b. Insert your SBS CD#3 into the CD-ROM.
c. Open Windows Explorer, browse to the <CD-Drive>:\SBS\CONNECT folder.
d. Copy the SECATTS.DLL file to the C:\Program Files\Microsoft Windows
Small Business Server\Networking folder.
e. Open a command prompt, run the following command:

CD C:\Program Files\Microsoft Windows Small Business Server\Networking

f. Register the DLL: regsvr32 secatts.dll
g. Check if the issue still occurs.
Then rerun ICW to see if the issue fixed.

£Éappreciate your time and efforts to the issue. I am looking forward to
your reply!

Have a nice day!

Best Regards,

Jenny Wu
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
======================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
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For urgent issues, you may want to contact Microsoft CSS directly. Please
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Any input or comments in this thread are highly appreciated.
======================================================
This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
>Thread-Topic: 0x80072030 error when running ICW
>thread-index: AcW5n+Nb6x739SIaQOSRYCZqzNJi/g==
>X-WBNR-Posting-Host: 24.178.72.12
>From: "=?Utf-8?B?TmVpbA==?=" <Neil@xxxxxxxxxxxxxxxxxxxxxxxxx>
>References: <52A8A1B8-6FDE-4F56-9417-571D07A9FABB@xxxxxxxxxxxxx>
<zkhh4J3tFHA.3868@xxxxxxxxxxxxxxxxxxxxx>
>Subject: RE: 0x80072030 error when running ICW
>Date: Wed, 14 Sep 2005 19:48:01 -0700
>Lines: 153
>Message-ID: <F4B2DDC8-F2F6-491B-9A09-0EAB85EB198D@xxxxxxxxxxxxx>
>MIME-Version: 1.0
>Content-Type: text/plain;
> charset="Utf-8"
>Content-Transfer-Encoding: 7bit
>X-Newsreader: Microsoft CDO for Windows 2000
>Content-Class: urn:content-classes:message
>Importance: normal
>Priority: normal
>X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
>Newsgroups: microsoft.public.windows.server.sbs
>NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
>Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGXA03.phx.gbl
>Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:153498
>X-Tomcat-NG: microsoft.public.windows.server.sbs
>
>Hello again
>
>I tried the idea that you suggested and as it turns out there is already
an
>email account associated with the administrator account. running the
wizard
>as you suggested gave no additional option for adding an administrator
>account and anything simular. I decided to install the Server service
pack2
>and the small business service pack two and after installing the server
>service pack and was trying to install the sbs service pack and it
indicated
>that I needed to run the exchange service pack first. I tried to run the
>exchange service pack and got back an error that exchange was not loaded.
>However it is loaded. I am going to reinstall exchange and then the
service
>pack for exchange then the sbs service pack then run the ICW and see if it
>will complete. Can you think of any additional items that I should try
>besides the ones that I have listed?
>
>Thanks
>
>""Jenny wu [MSFT]"" wrote:
>
>> Hi Neil,
>>
>> Thanks for posting here!
>>
>> Regarding to the Error 0x80072030 returned from call to GetBOConnector()
>> when you run CEICW
>>
>> I. The error may occur because the Administrator account does not have
an
>> associated mailbox. To resolve the issue, create a mailbox for the
>> Administrator account. To do so:
>>
>> 1. Click Start, click Run, type "dsa.msc" and press ENTER.
>> 2. Expand your domain, click Users.
>> 3. In the right pane, right-click Administrator and click Exchange
Tasks....
>> 4. Select Create Mailbox and click Next. Follow the instructions to
finish.
>> 5. Rerun CEICW. Does it run successfully this time?
>>
>> II. Please double check the DNS server run and configured properly. And
>> please refer to the following Knowledge Base article for more
information
>> about CEICW:
>>
>> 825763 How to configure Internet access in Windows Small Business Server
>> 2003
>> http://support.microsoft.com/?id=825763
>>
>> Try to test, does the issue be fixed?
>>
>> If the issue persists, please help get the following information for
>> analysis:
>>
>> 1. The icwlog.txt file in the "%Program Files%\Microsoft Windows Small
>> Business Server\Support" folder.
>>
>> 2. The icwdetails*.htm in the "%Program files%\Microsoft Windows Small
>> Business Server\Networking\ICW\" folder.
>>
>> 3. Can you find any error event log in Event Viewer? If yes, please
paste
>> the detail error information in the newsgroup. And also you can save a
text
>> copy of the Application/ System log and send to me:
>>
>> A. Open Event Viewer: Start -> All Programs -> Administrative Tools ->
>> Event Viewer.
>> B. Right-click on Application/ System log and select "Save Log File As?".
>>
>> I am currently standing by for your test result. We are glad to be
>> assistance of you!
>>
>> Have a nice day!
>>
>> Best Regards,
>>
>> Jenny Wu
>> Microsoft CSS Online Newsgroup Support
>> Get Secure! - www.microsoft.com/security
>> ======================================================
>> This newsgroup only focuses on SBS technical issues. If you have issues
>> regarding other Microsoft products, you'd better post in the
corresponding
>> newsgroups so that they can be resolved in an efficient and timely
manner.
>> You can locate the newsgroup here:
>> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
>>
>> When opening a new thread via the web interface, we recommend you check
the
>> "Notify me of replies" box to receive e-mail notifications when there
are
>> any updates in your thread. When responding to posts via your
newsreader,
>> please "Reply to Group" so that others may learn and benefit from your
>> issue.
>>
>> Microsoft engineers can only focus on one issue per thread. Although we
>> provide other information for your reference, we recommend you post
>> different incidents in different threads to keep the thread clean. In
doing
>> so, it will ensure your issues are resolved in a timely manner.
>>
>> For urgent issues, you may want to contact Microsoft CSS directly.
Please
>> check http://support.microsoft.com for regional support phone numbers.
>>
>> Any input or comments in this thread are highly appreciated.
>> ======================================================
>> This posting is provided "AS IS" with no warranties, and confers no
rights.
>>
>> --------------------
>> >Thread-Topic: 0x80072030 error when running ICW
>> >thread-index: AcW3I/slq6c+hrGUTpGnYwL2YSQXEA==
>> >X-WBNR-Posting-Host: 65.112.33.194
>> >From: "=?Utf-8?B?TmVpbA==?=" <Neil@xxxxxxxxxxxxxxxxxxxxxxxxx>
>> >Subject: 0x80072030 error when running ICW
>> >Date: Sun, 11 Sep 2005 15:56:01 -0700
>> >Lines: 25
>> >Message-ID: <52A8A1B8-6FDE-4F56-9417-571D07A9FABB@xxxxxxxxxxxxx>
>> >MIME-Version: 1.0
>> >Content-Type: text/plain;
>> > charset="Utf-8"
>> >Content-Transfer-Encoding: 7bit
>> >X-Newsreader: Microsoft CDO for Windows 2000
>> >Content-Class: urn:content-classes:message
>> >Importance: normal
>> >Priority: normal
>> >X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
>> >Newsgroups: microsoft.public.windows.server.sbs
>> >NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
>> >Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGXA03.phx.gbl
>> >Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:152438
>> >X-Tomcat-NG: microsoft.public.windows.server.sbs
>> >
>> >Greetings
>> >
>> >I am getting three errors in while running the ICW to setup exchange.
>> >attached is the tail end of the icwlog.txt file.
>> >
>> >calling GetDomainAndControllerNames ().
>> >Call to GetDomainAndControllerNames () returned ok.
>> >calling GetOrganizationName (\\SBIOFOG-ATL01.BioFog.local,
>> >DC=BioFog,DC=local).
>> >Call to GetOrganizationName () returned ok.
>> >calling GetFirstAdministrativeGroup (\\SBIOFOG-ATL01.BioFog.local,
>> >DC=BioFog,DC=local, BIOFOG).
>> >Call to GetFirstAdministrativeGroup () returned ok.
>> >calling GetFirstRoutingGroup (\\SBIOFOG-ATL01.BioFog.local,
>> >DC=BioFog,DC=local, BIOFOG, first administrative group).
>> >Call to GetFirstRoutingGroup () returned ok.
>> >Error 0x80072030 returned from call to SetCookieAuthentication().
>> >Error 0x80072030 returned from call to CEMailCommit::Commit().
>> >calling GetBOConnector ().
>> >Error 0x80072030 returned from call to GetBOConnector().
>> >
>> >checking this newsgroup, i tried the following, I registered the
>> secatts.dll
>> >file and checked to make sure the computer name and domain name were
>> correct,
>> >also made sure the DNS was set correctly. Any help with this would be
>> greatly
>> >appreciated. Thanks
>> >
>>
>>
>

.

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