RE: OWA Problem after installing SBS SP1
- From: v-jerryz@xxxxxxxxxxxxxxxxxxxx ("Jerry zhao (MSFT)")
- Date: Thu, 15 Sep 2005 03:19:05 GMT
Hi Craig,
Thanks for your post.
Based on my knowledge, this issue occurs because the Windows Small Business
Server Configure E-Mail and Internet Connection Wizard (sometimes known as
CEICW) configures OWA to require Secure Sockets Layer (SSL) connections,
and SSL connections require a security certificate. The Configure E-Mail
and Internet Connection Wizard creates a generic certificate that Internet
Explorer for Mac does not recognize.
Currently, we have three options for resolving this issue:
Option 1: Remove SSL requirment
This option allows all users to connect to OWA using without encryptio
using http or with SSL encryption using.
Note these steps will need to be repeated if CEICW is run again.
1. Run SBS 2003 Server Manager
2. Expand Advanced Management, expand Internet Information Services,
expand Web Sites, expand Default Web Site.
3. Right-click Exchange virtual directory, click properties
4. Select Directory Security Tab.
5. Under Server Communications, select Edit...
6. Uncheck, Require secure channel (SSL), click OK twice
7. Repeate steps 3 to 6 for the following virtual directories:
ExchWeb
Public
Option 2: Apply Trusted Certificate
This option requires that a Certificate be provided by a trusted internet
security provider. This certificate should be configured on the server
using CEICW.
1. From ToDo list run Connect to Internet.
2. On Window Web Server Certificate. You must specify a web certificate in
order to configure Secure Sockets Layer (SSL). Select, Use a Web server
certificate from a trusted authority. See More Information in this Window
for additional help.
3. Complete Wizard
Option 3: Use an alternative Web browser to connect to OWA
For example, if you are running Mac OS X, use Apple Safari 1.2 or Netscape
7.1. If you are running Mac OS 9, use Netscape 7.02. These browsers will
recognize the certificate that the Configure E-Mail and Internet Connection
Wizard creates.
For more information about this, you can refer to the following Kb:
Macintosh users cannot connect to Outlook Web Access (OWA) when OWA is
hosted on Windows Small Business Server 2003
http://support.microsoft.com/default.aspx?scid=kb;en-us;830044
If you have any questions please do not hesitate to let me know. I am glad
to be of assistance.
Best regards,
Jerry Zhao (MSFT)
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
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