Re: no emails in exchange activesync
- From: Rich R <RichR@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Wed, 14 Sep 2005 01:19:02 -0700
sure, there is now a hotfix for this, the KB atricle number is 894065.
"oqureshi@xxxxxxxxx" wrote:
> I am having the exact same problem, but I am using Symantec AntiVirus
> Corp v9. I did a full remove of the software, and I still am not
> getting any items (just the subfolders,etc)
>
> help!
> Rich R wrote:
> > see, nothing like a good bit of gauntlet throwing ;)
> >
> > i tried what you said, and it didnt help initially, but then after reading
> > that document, it seems that Sophos Puremessage was flagging AV enabled but
> > didnt have active or background scanning enabled on the private store.
> >
> > once i swtiched active scanning on and read a couple they appeared! so i've
> > switched background scanning and i'm hoing they'll all be appearing after
> > time.
> >
> > in my own defence, i searched KB articles for ages and that didnt come up,
> > perhaps it should be referenced better or something?
> >
> > anyways, lets stick a fork in it, it's done.
> > many thanks!
> > Rich
> >
> >
> > "David Copeland [MSFT]" wrote:
> >
> > > Rich,
> > >
> > > Are you using AV software that may be hooking into Exchange's AV API?
> > > http://support.microsoft.com/default.aspx?scid=KB;EN-US;827615
> > >
> > > As a test, try opening up OWA on the server and then double click on an
> > > email to read it. Once the email opens, then go ahead and close the email.
> > > Now try and sync again from the device. Does it sync the piece of email you
> > > just read? If so, it sounds like the above article applies.
> > >
> > > If not, then check the following registry key exists on the server
> > > HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\MSExchangeIS\VirusScan
> > > If it does, then is there a value named: enabled with a value of 0x1
> > >
> > >
> > > --
> > >
> > > Hope that helps,
> > > David Copeland
> > > Microsoft Small Business Server Support
> > >
> > > This posting is provided "AS IS" with no warranties, and confers no rights.
> > >
> > >
> > > SBS Newsgroups:
> > >
> > > SBS v4.x: microsoft.public.backoffice.smallbiz
> > > SBS 2000: microsoft.public.backoffice.smallbiz2000
> > > SBS 2003: microsoft.public.windows.server.sbs
> > >
> > > "Rich R" <RichR@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
> > > news:645EC825-5B62-4AB2-B3B5-026C795236CD@xxxxxxxxxxxxxxxx
> > > > seems i have this problem, my new pocket pc which is running windows
> > > > mobile
> > > > 2003 does not sync *correctly* with our SBS 2003 SP1 server.
> > > >
> > > > the problem is it syncs fine, in that there are no error, but no items
> > > > show
> > > > in my inbox, or contacts etc. oddly, subfolders appear but not actual
> > > > items.
> > > > so for example, if i make a new user from scratch, sync, then send it a
> > > > called test, then make a subfolder called folder in inbox, then sync, on
> > > > my
> > > > PPC i have an inbox, and a subfolder, but no items in the inbox, OR in the
> > > > subfolder if i set that to sync either.
> > > >
> > > > all mobile services are running as per KB articles etc. vendor of the PPC
> > > > (orange uk) say everything is as it should be.
> > > >
> > > > i've also tried syncing with another server (also SBS 2003, only exchange
> > > > is
> > > > SP1) and that doesn exactly the same thing.
> > > >
> > > > i dont have a non-SBS system to check against i'm affraid.i was informed
> > > > it
> > > > would cost me £199.95 to discuss this with microsoft
> > > >
> > > > here is what i've tried.
> > > >
> > > > *hard reset
> > > > *fresh mailbox/fresh user
> > > > *if i create a contact in my PPC and sync, it appears on my desktop, and
> > > > remains in the PPC, if i create a contact on my desktop and sync, it does
> > > > NOT
> > > > appear on my PPC.
> > > > *scanned the logs on the PPC, no problems reported
> > > > *soft reset
> > > > *run the configiure mobile device thingy, which justy puts the same
> > > > settings
> > > > in that i'd tried before
> > > > *cry into my beer
> > > > *other random acts of madness and desperation
> > > >
> > > > also note, that i've disabled the SSL option as we dont have a root
> > > > certificate, only the SBS one. and be reminded that i get NO errors.
> > > >
> > > > it doesn work correctly from the cradle.
> > > >
> > > > i'm pretty much at a loss with this now, i've tried everything. i'm
> > > > convinced it's an SBS thing, and probably sparked off by either SP1 for
> > > > exchange or a patch at some point.
> > > >
> > > > i read about a few people having the same problem from place to place, but
> > > > not one answer to the problem.
> > > >
> > > > i'm sure i've tried everything, suggest something and i bet i've done it.
> > > > go
> > > > on, try me, i've done everything :)
> > > >
> > > > thanks
> > > > Rich
> > >
> > >
> > >
>
>
.
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