RE: Your message did not reach some or all of the intended recipie

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Hi Ian,

Thank you for your update.

For Question 6: as you mentioned, the AllanHogan@xxxxxxxxxxxxxxxxxxxxxxxxxx
is set to primary, please perform the following steps to add the SMTP
address @bigpond.com into the Recipient Policy:

1) Open the Exchange System Manager console, go to Recipients -> Recipient
policies, right-click the Default Policy and select Properties.

2) Click E-Mail Addresses (Policy) tab, click New, select SMTP Address and
click OK, input @bigpond.com in the Address box, and then uncheck the 'This
Exchange Organization is responsible for all mail delivery to this address'
check box, then click Apply, click OK.

3) Check the SMTP address @bigpond.com check box, and then click Set as
Primary button, click Apply, then click OK.

4) Right-click the Default Policy and select Apply this policy now.

5) Check if the issue can be reproduced.

I appreciate your time and cooperation. If anything is unclear, please feel
free to let me know. I am looking forward to hearing from you.

Best regards,

Nathan Liu (MSFT)
Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security
======================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

When opening a new thread via the web interface, we recommend you check the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.

Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.
======================================================
This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
>Thread-Topic: Your message did not reach some or all of the intended
recipie
>thread-index: AcW4IxISHiEe4yZdTVSOsd3EVTCysw==
>X-WBNR-Posting-Host: 144.134.229.129
>From: =?Utf-8?B?SWFu?= <Ian@xxxxxxxxxxxxxxxxxxxxxxxxx>
>References: <C8026CBE-2A16-4629-89F3-D5A9EFD0D610@xxxxxxxxxxxxx>
<ADoa4mdsFHA.3308@xxxxxxxxxxxxxxxxxxxxx>
<B8C103C3-D1BE-4166-9CC7-8D0AFB73222E@xxxxxxxxxxxxx>
<05758678-9399-4420-AE5A-47D8B0433EE1@xxxxxxxxxxxxx>
<Yyb7ELrsFHA.2848@xxxxxxxxxxxxxxxxxxxxx>
<4893595D-1085-4F4B-AB72-E9288512F064@xxxxxxxxxxxxx>
<rxEHcdGtFHA.3380@xxxxxxxxxxxxxxxxxxxxx>
>Subject: RE: Your message did not reach some or all of the intended recipie
>Date: Mon, 12 Sep 2005 22:22:01 -0700
>Lines: 358
>Message-ID: <179D767C-CE8F-4338-9DB8-A2250DC91AB6@xxxxxxxxxxxxx>
>MIME-Version: 1.0
>Content-Type: text/plain;
> charset="Utf-8"
>Content-Transfer-Encoding: 7bit
>X-Newsreader: Microsoft CDO for Windows 2000
>Content-Class: urn:content-classes:message
>Importance: normal
>Priority: normal
>X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
>Newsgroups: microsoft.public.windows.server.sbs
>NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
>Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGXA03.phx.gbl
>Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:152797
>X-Tomcat-NG: microsoft.public.windows.server.sbs
>
>Nathan,
>
>Sorry but I did miss understand your commands, anyway here are the results
>and answers from your previous questions.
>_____________________________________________________________________
>______________________________________________________________________
>Your Question 1.
>My misunderstanding. Here are the results
>
>220 AHSSBS03.allanhogansolicitors.local Microsoft ESMTP MAIL Service,
Version
>.0.3790.1830 ready at Tue, 13 Sep 2005 14:03:41 +1000
>helo domain.com
>250 AHSSBS03.allanhogansolicitors.local Hello [10.0.0.1]
>mail from:allan.hogan@xxxxxxxxxxx
>250 2.1.0 allan.hogan@xxxxxxxxxxxxxxxxxxxxx OK
>rcpt to:allan.hogan@xxxxxxxxxxx
>250 2.1.5 allan.hogan@xxxxxxxxxxx
>
>
>Your Question 2.
>I did not have this ticked, send HELO is now ticked.
>
>Your Question 3.
>Sending External Email & Occurs with all users
>
>Your Question 4.
>I created user accounts through Active Directory Users and Computers, but
I
>have noticed that Allan Hogan who is the boss does not appear in Active
>Directory but appears in the Standard Management User List, I did recreate
>his account via Active Directory but has disappeared again.
>
>Your Question 5.
>Yes the login script appears there.
>
>Your Question 6.
>AllanHogan@xxxxxxxxxxxxxxxxxxxxxxxxxx is set to primary, should I add
>another SMTP address with there actual address which is
>allan.hogan@xxxxxxxxxxx?
>
>Your Question 7.
>Yes I have setup POP Accounts, for all staff as they are allowed to have
>additional mail boxes with bigpond.
>
>Your Question 8.
>Customer does not have a domain name
>
>Your Question 9.
>It was listening to the server's IP Address 10.0.0.1, changed it to 'All
>Unassigned'
>
>_____________________________________________________________________
>
>--
> Ian Campbell
>
>
>""Nathan Liu [MSFT]"" wrote:
>
>> Hi Ian,
>>
>> Thank you for your reply.
>>
>> 1. For the error message "mail from: 501 5.5.4 Invalid Address", if we
>> haven't input any valid email address at the back of the 'mail from: '
>> command line, we will receive the "501 5.5.4 Invalid Address" error
>> message. For more instruction of the Telnet command line, please kindly
>> refer to the following KB article:
>>
>> XFOR: Telnet to Port 25 of IMC to Test IMC Communication:
>> http://support.microsoft.com/?id=153119
>>
>> 2. Did you have click 'Send HELO instead of EHLO' check box in the
>> 'SmallBusiness SMTP connector' Properties?
>>
>> 3. For the NDR error message "<AHSSBS03.allanhogansolicitors.local
>> #5.5.0 smtp;553 allanhogansolicitors.local does not exist>", does this
>> issue occur when you send email to internal or external recipients? Does
>> this issue occur with all users or certain users?
>>
>> 4. Did you run through CEICW (Standard Management, To Do List) to
>> configure the SBS options? How did you create the SBS users, by using
the
>> ''Add User'' wizard (Standard Management, Users)?
>>
>> 5. If the users are created by using the ''Add a user'' wizard (which
>> can be located in ''Server Management'' '' ''Standard Management'' ''
>> ''Users''), ''SBS_LOGIN_SCRIPT.bat'' will be set in ''Logon script''
>> (dsa.msc '' User object's Properties '' the ''Profile'' tab.) Please
check
>> if this it is set correctly.
>>
>> 6. What email recipient policy is set for the users, the one you are
>> prompted to input when running CEICW (in the ''E-mail Domain Name''
page)?
>> In the properties of the user (dsa.msc, %domain name%, MyBusiness,
Users,
>> SBSUsers), tab Email addresses, you should see the same domain name set
as
>> ''SMTP Primary''.
>>
>> 7. Additionally, are you using the POP3 Connector to retrieve
incoming
>> emails?
>>
>> 8. It seems that the remote mail server is denying SMTP connections
that
>> fail reverse lookup. You should contact your ISP and make sure your
domain
>> is not on their list of unsolicited commercial email. More details on
this
>> please check out:
>>
>> 300580 XCON: Cannot Send E-Mail Messages to a Growing List of Domains
>> http://support.microsoft.com/?id=300580
>>
>> 9. Please also make sure Default SMTP Virtual Server is listening
'All
>> Unassigned':
>>
>> A. Open Exchange System Manager.
>> B. Expand Servers | Your server | Protocols | SMTP, right-click Default
>> SMTP Virtual Server and click Properties.
>> C. What IP address is the server listening on?
>>
>> I appreciate your time and cooperation. If anything is unclear, please
feel
>> free to let me know. I am looking forward to hearing from you.
>>
>> Best regards,
>>
>> Nathan Liu (MSFT)
>> Microsoft CSS Online Newsgroup Support
>>
>> Get Secure! - www.microsoft.com/security
>> ======================================================
>> This newsgroup only focuses on SBS technical issues. If you have issues
>> regarding other Microsoft products, you'd better post in the
corresponding
>> newsgroups so that they can be resolved in an efficient and timely
manner.
>> You can locate the newsgroup here:
>> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
>>
>> When opening a new thread via the web interface, we recommend you check
the
>> "Notify me of replies" box to receive e-mail notifications when there
are
>> any updates in your thread. When responding to posts via your
newsreader,
>> please "Reply to Group" so that others may learn and benefit from your
>> issue.
>>
>> Microsoft engineers can only focus on one issue per thread. Although we
>> provide other information for your reference, we recommend you post
>> different incidents in different threads to keep the thread clean. In
doing
>> so, it will ensure your issues are resolved in a timely manner.
>>
>> For urgent issues, you may want to contact Microsoft CSS directly.
Please
>> check http://support.microsoft.com for regional support phone numbers.
>>
>> Any input or comments in this thread are highly appreciated.
>> ======================================================
>> This posting is provided "AS IS" with no warranties, and confers no
rights.
>>
>> --------------------
>> >Thread-Topic: Your message did not reach some or all of the intended
>> recipie
>> >thread-index: AcW0PTT94BRctOn+QCC5IWEbs6wJqg==
>> >X-WBNR-Posting-Host: 144.131.133.122
>> >From: =?Utf-8?B?SWFu?= <Ian@xxxxxxxxxxxxxxxxxxxxxxxxx>
>> >References: <C8026CBE-2A16-4629-89F3-D5A9EFD0D610@xxxxxxxxxxxxx>
>> <ADoa4mdsFHA.3308@xxxxxxxxxxxxxxxxxxxxx>
>> <B8C103C3-D1BE-4166-9CC7-8D0AFB73222E@xxxxxxxxxxxxx>
>> <05758678-9399-4420-AE5A-47D8B0433EE1@xxxxxxxxxxxxx>
>> <Yyb7ELrsFHA.2848@xxxxxxxxxxxxxxxxxxxxx>
>> >Subject: RE: Your message did not reach some or all of the intended
recipie
>> >Date: Wed, 7 Sep 2005 23:19:02 -0700
>> >Lines: 321
>> >Message-ID: <4893595D-1085-4F4B-AB72-E9288512F064@xxxxxxxxxxxxx>
>> >MIME-Version: 1.0
>> >Content-Type: text/plain;
>> > charset="Utf-8"
>> >Content-Transfer-Encoding: 7bit
>> >X-Newsreader: Microsoft CDO for Windows 2000
>> >Content-Class: urn:content-classes:message
>> >Importance: normal
>> >Priority: normal
>> >X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
>> >Newsgroups: microsoft.public.windows.server.sbs
>> >NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
>> >Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGXA03.phx.gbl
>> >Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:203132
>> >X-Tomcat-NG: microsoft.public.windows.server.sbs
>> >
>> >Hi Nathan,
>> >
>> >I have configured the settings to smart host
>> >
>> >In your details you are saying to type the following command
>> >
>> >'mail from:' and press enter even when I do this on my server where my
>> mail
>> >is working fine I still get the following error message,
>> >
>> >mail from:
>> >501 5.5.4 Invalid Address
>> >
>> >How easy is it just to uninstall exchange and reinstall ?
>> >
>> >
>> >--
>> > Ian Campbell
>> >
>> >
>> >""Nathan Liu [MSFT]"" wrote:
>> >
>> >> Hi Ian,
>> >>
>> >> Thank you for your update.
>> >>
>> >> To narrow down this issue, please refer to the below information:
>> >>
>> >> I. For the error message "mailfrom: 500 5.3.3 Unrecognized command,
>> mail
>> >> from: 501 5.5.4 Invalid Address", please understand if we type the
>> >> incorrect SMTP telnet command, we will receive the "Unrecognized
>> command"
>> >> error message, we must re-open a new command prompt, then
re-establish
>> the
>> >> SMTP telnet session. Thanks for your understanding.
>> >>
>> >> Step 1: When the issue happens again, in the Exchange Server, please
>> telnet
>> >> the destination mail server which you cannot send mail to by the
>> following
>> >> steps.
>> >>
>> >> 1. Click 'Start', click 'Run', type 'telnet', and then click 'OK'.
>> >>
>> >> 2. At the Microsoft Telnet command prompt, type 'open server_name
25',
>> and
>> >> then press ENTER.
>> >>
>> >> 3. To verify that you are successfully connected to the SMTP Mail
>> Service,
>> >> type 'helo domain.com', and then press ENTER.
>> >>
>> >> 4. Type 'mail from:' , and then press ENTER.
>> >>
>> >> 5. Type 'rcpt to:', and then press ENTER.
>> >>
>> >> 6. Type "quit" (without the quotation marks), and then press 'ENTER'
two
>> >> times to close the connection to the server and leave the Telnet
session
>> >> running.
>> >>
>> >>
>> >> Step 2: When the issue happens again, in the Exchange Server, please
>> telnet
>> >> the destination mail server which you cannot send mail to by the
>> following
>> >> steps.
>> >>
>> >> 1. Click 'Start', click 'Run', type 'telnet', and then click 'OK'.
>> >>
>> >> 2. At the Microsoft Telnet command prompt, type 'open server_name
25',
>> and
>> >> then press ENTER.
>> >>
>> >> 3. To verify that you are successfully connected to the SMTP Mail
>> Service,
>> >> type 'ehlo domain.com', and then press ENTER.
>> >>
>> >> 4. Type 'mail from:' , and then press ENTER.
>> >>
>> >> 5. Type 'rcpt to:', and then press ENTER.
>> >>
>> >> 6. Type "quit" (without the quotation marks), and then press 'ENTER'
two
>> >> times to close the connection to the server and leave the Telnet
session
>> >> running.
>> >> More detailed information:
>> >>
>> >> XFOR: Telnet to Port 25 of IMC to Test IMC Communication:
>> >> http://support.microsoft.com/?id=153119
>> >>
>> >> II. Did you switch to forward to smarthost to deliver emails? You
can
>> >> refer to the detailed steps in my previous reply.
>> >>
>> >> III. If the issue persists, please perform the below steps:
>> >>
>> >> 1. Open the Server Management console, go to DomainName(Exchange) ->
>> >> Connectors, right click 'SmallBusiness SMTP connector' and select
>> >> Properties.
>> >>
>> >> 2. In the dialog box, click the Advanced tab, click the 'Send HELO
>> instead
>> >> of EHLO' check box, then click Apply.
>> >>
>> >> 3. Please check if the issue can be reproduced.
>> >>
>> >> I appreciate your time and cooperation. If anything is unclear,
please
>> feel
>> >> free to let me know. I am looking forward to hearing from you.
>> >>
>> >> Best regards,
>> >>
>> >> Nathan Liu (MSFT)
>> >> Microsoft CSS Online Newsgroup Support
>> >>
>> >> Get Secure! - www.microsoft.com/security
>> >> ======================================================
>> >> This newsgroup only focuses on SBS technical issues. If you have
issues
>> >> regarding other Microsoft products, you'd better post in the
>> corresponding
>> >> newsgroups so that they can be resolved in an efficient and timely
>> manner.
>> >> You can locate the newsgroup here:
>> >> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
>> >>
>> >> When opening a new thread via the web interface, we recommend you
check
>> the
>> >> "Notify me of replies" box to receive e-mail notifications when there
>> are
>> >> any updates in your thread. When responding to posts via your
>> newsreader,
>> >> please "Reply to Group" so that others may learn and benefit from
your
>> >> issue.
>> >>
>> >> Microsoft engineers can only focus on one issue per thread. Although
we
>> >> provide other information for your reference, we recommend you post
>> >> different incidents in different threads to keep the thread clean. In
>> doing
>> >> so, it will ensure your issues are resolved in a timely manner.
>> >>
>> >> For urgent issues, you may want to contact Microsoft CSS directly.
>> Please
>> >> check http://support.microsoft.com for regional support phone numbers.
>> >>
>> >> Any input or comments in this thread are highly appreciated.
>> >> ======================================================
>> >> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>> >>
>> >> --------------------
>> >> >Thread-Topic: Your message did not reach some or all of the intended
>> >> recipie
>> >> >thread-index: AcWyn7KaufjPq44TQouWmfMx57a3qg==
>> >> >X-WBNR-Posting-Host: 144.134.225.123
>> >> >From: =?Utf-8?B?SWFu?= <Ian@xxxxxxxxxxxxxxxxxxxxxxxxx>
>> >> >References: <C8026CBE-2A16-4629-89F3-D5A9EFD0D610@xxxxxxxxxxxxx>
>> >> <ADoa4mdsFHA.3308@xxxxxxxxxxxxxxxxxxxxx>
>> >> <B8C103C3-D1BE-4166-9CC7-8D0AFB73222E@xxxxxxxxxxxxx>
>> >> >Subject: RE: Your message did not reach some or all of the intended
>> recipie
>> >> >Date: Mon, 5 Sep 2005 21:59:01 -0700
>> >> >Lines: 263
>> >> >Message-ID: <05758678-9399-4420-AE5A-47D8B0433EE1@xxxxxxxxxxxxx>
>> >> >MIME-Version: 1.0
>> >> >Content-Type: text/plain;
>> >> > charset="Utf-8"
>> >> >Content-Transfer-Encoding: 7bit
>> >> >X-Newsreader: Microsoft CDO for Windows 2000
>> >> >Content-Class: urn:content-classes:message
>> >> >Importance: normal
>> >> >Priority: normal
>> >> >X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
>> >> >Newsgroups: microsoft.public.windows.server.sbs
>> >> >NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
>> >> >Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGXA03.phx.gbl
>> >> >Xref: TK2MSFTNGXA01.phx.gbl
microsoft.public.windows.server.sbs:151047
>> >> >X-Tomcat-NG: microsoft.public.windows.server.sbs
>> >> >
>> >> >Just tried to send another email to my own address.
>> >> >
>> >> >
>

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