RE: Slow login, network browsing on SBS 2003

Dear Tibor:
Thanks for posting here.

>From the description, I understand that several workstations in your SBS
domain are having trouble logging in the domain and access the network
shares on the SBS Server. Both of the login speed and access speed are very
low. If I have misunderstood your concern, please do let me know.

First would you please tell me if this issue occurs on all the workstations
on the domain even on the SBS Server? If the problem only occurs on several
workstations, the root cause may reside on the client side.

To narrow down this issue, please help me gather the following information:

1. Let's perform a Clean Boot on the problematic workstation. A Clean Boot
will allow us to isolate any device drivers or programs that are loading at
startup that may be causing a conflict with other device drivers or
programs that are installed in your computer.

A. Click Start, click Run, type "msconfig" (without the quotation marks)
and click OK.
B. Select "Selective Startup" and remove the check box for "Load Startup
Items".
C. On the "Services" tab, click Enable All.
D. Check "Hide all Microsoft Services", click Disable All and clear "Hide
all Microsoft Services".
E. Click the OK button and then Click Yes to restart your computer.
F. Has the problem fixed?

2. Please temporarily disable any third-party antivirus software. In some
cases, the antivirus software will scan all the data on the network when
you access the shared folder on other computers. This will decrease the
network performance.

3. Since the low performance of internet connection can be caused by
worms/virus, we need also make sure if the computer is corrupted. Please
temporarily put a healthy laptop into the domain, try logging in and
accessing the internet, does the performance issue persist?

4. If you create a new user account, and then login the same workstation
using this account, does it take a long to log in the domain? And what
about the performance when accessing the network shares using this new
account?

5. You mentioned that it costs much time for the workstation to access the
network shares on the SBS Server, then what about the performance of
internet access? Does it take a long time for the workstation to browse a
web page on the internet such as www.microsoft.com? This will help us
isolate the problem.

6. Disable the WebClient service from the Windows XP clients.

a. Click Start and then Run, type Services.msc and click OK.
b. In the right-pane, double-click on the WebClient service.
c. Change the Startup type from Manual to Disabled.
d. Reboot the computer.

More information:
814112 Files on Network Shares Open Slowly or Read-Only or You Receive an
Error
http://support.microsoft.com/?id=814112

326826 Some Programs May Be Slow When Accessing Files on a Network Share
http://support.microsoft.com/?id=326826

7. Are there any corresponding event logs in the Event Viewer on either the
server side and the client side?

8. Please double check if the problematic workstation has pointed the
default gateway/DNS server to the internal IP address of the SBS server.
You can type ipconfig/all and check the output for confirmation.

I appreciate your time and cooperation. Please feel free to let me know if
you have any questions or concerns.

Have a nice day! :)

Best Regards
Edward Tian(MSFT)
Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security
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| Thread-Topic: Slow login, network browsing on SBS 2003
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| From: "=?Utf-8?B?VGlib3I=?=" <Tibor@xxxxxxxxxxxxxxxxxxxxxxxxx>
| Subject: Slow login, network browsing on SBS 2003
| Date: Mon, 12 Sep 2005 01:03:15 -0700
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| Hi all,
|
| I have an issue with several workstations running on an SBS 2003 Domain.
| Over time they seem to be getting slower and slower, specifically when
| logging into the domain (long delay after entering password), and when
| accessing network shares on the Server - this can also take up to 10
minutes
| to access.
| They are both running Windows XP Pro (SP2).
|
| I have run "TCP Optimiser" on both machines to try and speed things up -
| this worked a bit at first, but the same problem is recurring again.
| Please can you advise what I should do here - should I delete the Users
from
| the Server and recreate them?
| If so, what happens to their email accounts and shared documents?
|
| Any assistance would be greatly appreciated!
|
| Kind regards,
| Tibor Szabo
|

.