RE: Shared Fax shows more jobs than what is there
- From: GHN <GHN@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Fri, 9 Sep 2005 14:43:04 -0700
Crina,
Thank you for your reply. Please explain how to attach a file to the
newsgroup and I'll do that immediately.
You had asked what I meant when I said I went into 'Printers and Faxes' and
the Fax shows that 12 jobs are there. I meant that I click on 'Start' and
then 'Printers and Faxes'. This page shows all the printers. This page also
shows how many print jobs are currently queued on each printer. The Fax
shows that 12 jobs are queued when there are not 12 jobs waiting to print.
If I double click on the Fax shown in the 'Printers and Faxes' page then it
takes me into the 'Fax Console'. Once I'm in the 'Fax Console' I can click
on Incoming, Inbox, Outbox, or Sent Items. If I click on Outbox and show the
fax jobs that are queued to print I only see three.
My question is why does the 'Printers and Faxes' page show that 12 jobs are
scheduled to print on the Fax when the 'Fax Console' shows that only 3 jobs
are queued to print?
"Crina Li (MSFT)" wrote:
> Hi Ghn,
>
> Thank you for posting in SBS newsgroup.
>
> I am sorry for the delayed response due to weekend. Please understand that
> the newsgroups are staffed weekdays by Microsoft Support professionals to
> answer your systems and applications questions. Your understanding is
> greatly appreciated!
>
> To narrow down the problem, would you please help me confirm the following
> information?
>
> 1. You said "If I go into 'Printers and Faxes' the Fax shows that 12 jobs
> are there", do you mean you perform as following:
>
> 1) Go to Control Panel and Printers and Faxes and then click Fax.
> 2) On Fax Console, click Outbox and find the send job.
> 3) There are 12 jobs on the right pane.
>
> 2. You said "if I go into the Shared Fax Outbox there are not 12 jobs
> waiting to print. We have many more than 12 jobs that we've received", can
> you tell me where you are finding the Shared Fax Outbox?
>
> Regarding the 2 scenarios, would you please attach a screen shot to
> newsgroup?
>
> Thanks for your taking time to help me collect this information and I look
> forward to hearing from you.
>
> Best regards,
>
> Crina Li (MSFT)
>
> Microsoft CSS Online Newsgroup Support
>
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> --------------------
> | Thread-Topic: Shared Fax shows more jobs than what is there
> | | From: =?Utf-8?B?R0hO?= <GHN@xxxxxxxxxxxxxxxxxxxxxxxxx>
> | Subject: Shared Fax shows more jobs than what is there
> | Date: Fri, 2 Sep 2005 14:56:30 -0700
> || Newsgroups: microsoft.public.windows.server.sbs
> | |
> | We have a Small Business Server 2003 server that runs Shared Fax. If I
> go
> | into "Printers and Faxes" the Fax shows that 12 jobs are there. However,
> if
> | I go into the Shared Fax Outbox there are not 12 jobs waiting to print.
> We
> | have many more than 12 jobs that we've received.
> |
> | Does anyone know why "Printers and Faxes" shows jobs? This is where a
> | normal printer shows the amount of jobs that are queued to print.
> |
> | Thank you!
> |
>
>
.
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