RE: SBS2003 Standard Server Cannot Access Webpages.

Hi Mike:
Thanks for your reply.

It appears that the router is the root cause, but it's weird that only the
web traffic initiated from the SBS Server is blocked by the router. I would
like to suggest checking the configuration on the router and open all the
outbound traffic.

Please understand that so far we have not any documents in regard to the
hardware router since we are lacking of the knowledge in that field. Thanks
for your understanding.

Have a nice day! :)

Best Regards
Edward Tian(MSFT)
Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security
======================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
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Microsoft engineers can only focus on one issue per thread. Although we
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different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.
======================================================
This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
| Thread-Topic: SBS2003 Standard Server Cannot Access Webpages.
| thread-index: AcWzUfXZwdpUKSFwQhi6gd8O+4JGFw==
| X-WBNR-Posting-Host: 69.157.113.194
| From: =?Utf-8?B?TWljaGFlbCBLdWhu?= <mkuhn@xxxxxxxxxx>
| References: <7C3F1FF5-5217-438E-BA58-AA8A255B1C11@xxxxxxxxxxxxx>
<DIsSCDrsFHA.1204@xxxxxxxxxxxxxxxxxxxxx>
| Subject: RE: SBS2003 Standard Server Cannot Access Webpages.
| Date: Tue, 6 Sep 2005 19:15:04 -0700
| Lines: 228
| Message-ID: <40F0F32F-D311-4059-A3C5-ED2B761336ED@xxxxxxxxxxxxx>
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| charset="Utf-8"
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| Newsgroups: microsoft.public.windows.server.sbs
| NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
| Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGXA02.phx.gbl!TK2MSFTNGXA03.phx.gbl
| Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:151340
| X-Tomcat-NG: microsoft.public.windows.server.sbs
|
| Edward,
|
| Thanks for the response, I have been through most of what you have
suggested.
| I will put the output of what I can further down the message.
|
| BUT! The interesting thing. I have taken other measures.
|
| In frustration I have moved the server to another location and
reconfigured
| the router settings to match those of the original location. Surprise,
| everything works.
|
| Here are the differences, the original router is a Linksys BEFSR81
| (Pre-version 3.0), the new router is a DLINK614+. I am thinking the path
of
| least resistance is to replace the router. None the less the techy in me
| would like to know why the difference.
|
| Here is the output of a healthy station that connects fine.
|
| Windows IP Configuration
| Host Name . . . . . . . . . . . . : family
| Primary Dns Suffix . . . . . . . :
| Node Type . . . . . . . . . . . . : Unknown
| IP Routing Enabled. . . . . . . . : No
| WINS Proxy Enabled. . . . . . . . : No
|
| Ethernet adapter Wireless Network Connection:
|
| Connection-specific DNS Suffix . :
| Description . . . . . . . . . . . : D-Link Air DWL-520 Wireless
PCI
| Adapter(rev.E)
| Physical Address. . . . . . . . . : 00-0F-3D-EA-A4-2F
| Dhcp Enabled. . . . . . . . . . . : No
| IP Address. . . . . . . . . . . . : 10.0.0.125
| Subnet Mask . . . . . . . . . . . : 255.255.255.0
| Default Gateway . . . . . . . . . : 10.0.0.1
| DNS Servers . . . . . . . . . . . : 10.0.0.100
|
| This out put does not reflect the fact that this machine is a part of the
| domain that the server owns. I have not rebooted since connecting to the
| domain.
|
| 1. ISA Not installed as this is Standard Server.
| 2. NSLOOKUP for Microsoft.com, 207.46.138.108 & 207.46.250.119
| 3. IPCONFIG /FLUSHDNS = Complete
| 4. SEE OUTPUT ABOVE OF IPCONFIG of Client Computer
| 5. No Third Party AV Installed.
|
| I know that I completed half of the steps here however, my thoughts are
it
| is the way DNS queries are forwarded to the router. Does Microsoft have
any
| instances on record regarding this specific model of router? (Linksys
BEFSR81)
|
| Thanks,
| Mike
|
|
| "Edward Tian" wrote:
|
| > Hi:
| > Thanks for posting here.
| >
| > From your description, I understand that your SBS server cannot browser
web
| > site but the internal workstations are working fine. If I am off base,
| > please feel free to let me know.
| >
| > It seems that your SBS Server only has one network card, can I assume
that
| > 10.0.0.1 is the internal IP address of the hardware router?
| >
| > Before we go any further, I would suggest you refer to this
step-by-step
| > article to re-run the CEICW Wizard in order to make sure the internet
| > connection is properly configured. (Follow the "Internal or single
network
| > adapter configuration" section)
| >
| > 825763 How to configure Internet access in Windows Small Business
Server
| > 2003
| > http://support.microsoft.com/?id=825763
| >
| > After finishing the CEICW Wizard, please go to the DNS Server and
| > configured the DNS Forwarder to point to the IP address of your ISP
instead
| > of the local router. In this way, does it work?
| >
| > To narrow down the issue, could you do me a favor and collect the
following
| > information:
| > 1. Do you have ISA 2000 installed on your SBS Server?
| >
| > 2. On the SBS server side, go to the command prompt, type NSLOOKUP and
| > enter www.microsoft.com, does the name resolution work? (I notice that
you
| > said "Both simple and recursive DNS queries pass", just make a
| > confirmation.)
| >
| > 3. Please type ipconfig/flushdns on the server side to flush the DNS
Cache.
| >
| > 4. Go to a healthy client computer, type ipconfig/all and send the
output
| > to me in the reply.
| >
| > 5. If you have any third-party antivirus software installed on the SBS
| > Server, please temporarily disable it. Please also try performing a
clean
| > boot, a Clean Boot will allow us to isolate any device drivers or
programs
| > that are loading at startup that may be causing a conflict with other
| > device drivers or programs that are installed in your computer.
| >
| > A. Click Start, click Run, type "msconfig" (without the quotation
marks)
| > and click OK.
| > B. Select "Selective Startup" and remove the check box for "Load
Startup
| > Items".
| > C. On the "Services" tab, click Enable All.
| > D. Check "Hide all Microsoft Services", click Disable All and clear
"Hide
| > all Microsoft Services".
| > E. Click the OK button and then Click Yes to restart your computer.
| >
| > 6. Please double check if the IE browser is using web proxy service.
Click
| > Tools->Internet Options, go to the Connections tab, click LAN Settings,
| > make sure the option "Use a proxy server for your LAN" is unchecked.
| >
| > 7. To make it clear whether the browser is working fine, please try
using
| > another web browser such as Firefox and see if the problem persists.
| >
| > 8. Check the router to see if the traffic originated from the SBS
Server is
| > blocked by the hardware router.
| >
| > 9. At last please help to confirm if all the internet web sites cannot
be
| > accessed from the SBS Server.
| >
| > I look forward to your update. Thank you for your time and patience.
| >
| > Please feel free to let me know if you have any questions or concerns.
| > Have a nice day! :)
| >
| > Best Regards
| > Edward Tian(MSFT)
| > Microsoft CSS Online Newsgroup Support
| >
| > Get Secure! - www.microsoft.com/security
| > ======================================================
| > This newsgroup only focuses on SBS technical issues. If you have issues
| > regarding other Microsoft products, you'd better post in the
corresponding
| > newsgroups so that they can be resolved in an efficient and timely
manner.
| > You can locate the newsgroup here:
| > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
| >
| > When opening a new thread via the web interface, we recommend you check
the
| > "Notify me of replies" box to receive e-mail notifications when there
are
| > any updates in your thread. When responding to posts via your
newsreader,
| > please "Reply to Group" so that others may learn and benefit from your
| > issue.
| >
| > Microsoft engineers can only focus on one issue per thread. Although we
| > provide other information for your reference, we recommend you post
| > different incidents in different threads to keep the thread clean. In
doing
| > so, it will ensure your issues are resolved in a timely manner.
| >
| > For urgent issues, you may want to contact Microsoft CSS directly.
Please
| > check http://support.microsoft.com for regional support phone numbers.
| >
| > Any input or comments in this thread are highly appreciated.
| > ======================================================
| > This posting is provided "AS IS" with no warranties, and confers no
rights.
| >
| > --------------------
| > | Thread-Topic: SBS2003 Standard Server Cannot Access Webpages.
| > | thread-index: AcWycOjz44uwCKahSx6a8Ae3nybsrw==
| > | X-WBNR-Posting-Host: 69.157.7.187
| > | From: =?Utf-8?B?TWljaGFlbCBLdWhu?= <mkuhn@xxxxxxxxxx>
| > | Subject: SBS2003 Standard Server Cannot Access Webpages.
| > | Date: Mon, 5 Sep 2005 16:24:06 -0700
| > | Lines: 40
| > | Message-ID: <7C3F1FF5-5217-438E-BA58-AA8A255B1C11@xxxxxxxxxxxxx>
| > | MIME-Version: 1.0
| > | Content-Type: text/plain;
| > | charset="Utf-8"
| > | Content-Transfer-Encoding: 7bit
| > | X-Newsreader: Microsoft CDO for Windows 2000
| > | Content-Class: urn:content-classes:message
| > | Importance: normal
| > | Priority: normal
| > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
| > | Newsgroups: microsoft.public.windows.server.sbs
| > | NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
| > | Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGXA03.phx.gbl
| > | Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:150957
| > | X-Tomcat-NG: microsoft.public.windows.server.sbs
| > |
| > | Several Rebuilds later and I stand stumped.
| > |
| > | My server cannot access websites, yet clients using it as their DNS
seem
| > to
| > | be working fine. On the server I can ping addresses www.google.ca,
no
| > | response but resolution is working. Also if I enter browse
| > | http://www.google.com or http://216.239.57.104 I get the same
response.
| > |
| > | "The page cannot be displayed"
| > |
| > | Again clients can use this machine as their DNS and get out without
| > issue.
| > | The internet connection wizard has been run. Still no results.
| > |
| > | Windows IP Configuration
| > | Host Name . . . . . . . . . . . . : server
| > | Primary Dns Suffix . . . . . . . : domain.LOCAL
| > | Node Type . . . . . . . . . . . . : Hybrid
| > | IP Routing Enabled. . . . . . . . : No
| > | WINS Proxy Enabled. . . . . . . . : No
| > | DNS Suffix Search List. . . . . . : domain.LOCAL
| > |
| > | Ethernet adapter Server Local Area Connection:
| > |
| > | Connection-specific DNS Suffix . :
| > | Description . . . . . . . . . . . : Broadcom NetXtreme 5751
Gigabit
| > | Controller
| > | Physical Address. . . . . . . . . : 00-16-20-5A-E1-AE
| > | DHCP Enabled. . . . . . . . . . . : No
| > | IP Address. . . . . . . . . . . . : 10.0.0.100
| > | Subnet Mask . . . . . . . . . . . : 255.255.255.0
| > | Default Gateway . . . . . . . . . : 10.0.0.1
| > | DNS Servers . . . . . . . . . . . : 10.0.0.100
| > | Primary WINS Server . . . . . . . : 10.0.0.100
| > |
| > | DNS Forwarders are pointing to the local router and have the ISP DNS
| > entries
| > | aswell.
| > |
| > | I can use terminal services to connect to the server.
| > | Both simple and recursive DNS queries pass.
| > | I have installed the machine without Exchange to keep services to a
| > mimimum.
| > | Event logs are clean.
| > |
| >
| >
|

.