Re: Fax Services

I have been to ADD/REMOVE Programs, Fax services is installed.

I have also been to Add Applications to clients computers wizard, under the
applications available to clients Shared Fax clients is listed.

Everything seems to be installed.

I am able to send faxes from all the workstations accept one, its giving the
error some fax printers inaccessible, it only sees the internal modem. When I
disable the modem, it gives an error no fax printers are available.

Thanks

""Jenny wu [MSFT]"" wrote:

> Hi Gibgo,
>
> Thanks for your update! I appreciate your time and efforts to perform test.
>
> For your symptom, that indicates the SBS fax services can not be installed
> successfully. Please double check you have installed the SBS fax services
> by Microsoft Windows Small Business Server Integration Setup, not in the
> Add/ Remove Windows Components. The fax services lists in Windows
> Components provides the normal fax services function in Windows 2003, the
> SBS fax services provides more functions than normal fax services that you
> need to install fax services by Microsoft Windows Small Business Server
> Integration Setup. Please refer to the below steps
>
> A. Access ''Add/Remove Programs '', click ''Change/Remove'' on the
> ''Windows Small Business Server 2003'' item:
>
> 1) Click ''Next'' on the ''Microsoft Windows Small Business Server
> Setup'' page.
> 2) Click ''Next'' on the ''Windows Configuration'' page.
>
> Note: It states that ''This will take approximately 30 minutes'', it is
> referring to the total time it will take in the first SBS component
> installation. For the task such as remove a specific component, it will
> just take couple of minutes.
> 3) Now, in the ''Component Selection'' page, choose ''Install'
> before the ''Fax Services'' item. If you have installed the fax service
> successfully, you need not change it. Just click "Cancel" to cancel the
> operation.
> 4) Click ''Next'', and then click ''Next'' to follow installation
> guide to complete the operation.
>
> B) We need to install shared fax client application if workstations need to
> use shared fax. You can deploy the shared fax client application using
> Assign Applications to Clients Computers wizard ( Server Management console
> -> Client Computers -> Assign Applications to Clients Computers wizard).
> you can follow the guide to deploy the shared fax client application to
> workstations. In workstations the installation will be launched when user
> logon the workstation next time.
>
> After you installed the shared fax services, you can configure Fax using
> Fax Configuration wizard in server management console. You can choose where
> you will route fax files. When client workstations send faxes using the
> shared fax, the faxes will be stored in server.
>
> Try to test, does the issue be fixed?
>
> If the issue persists, I suggest that you reinstall fax services to make
> things going well. Please strictly follow below steps:
>
> A. Rename the keys and files below to *.old
> 1) HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Fax
> 2) HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Fax
> 3) C:\Program Files\Microsoft Windows Small Business Server\fax
> 4) The ''SBSMIS-FAX.log'' file under ''C:\Program Files\Microsoft
> Integration\Windows Small Business Server 2003\Logs''.
> 5) The ''SBSMSI-faxcfg.log'' file under ''C:\Program
> Files\Microsoft Integration\Windows Small Business Server 2003\Logs''.
> 6) The ''faxsetup.log'' file under ''C:\WINDOWS\''.
>
> B. Access Add/Remove Programs, Add/Remove Windows Components,
> uncheck ''Fax Services'' to uninstall it.
>
> C. Once it is uninstalled, access Add/Remove Programs to
> reinstall it.
>
> D. Then, access ''Add/Remove Programs again'', this time, we
> will click ''Change/Remove'' on the ''Windows Small Business Server 2003''
> item:
> 1) Click ''Next'' on the ''Microsoft Windows Small Business Server
> Setup'' page.
> 2) Click ''Next'' on the ''Windows Configuration'' page.
>
> Note: It states that ''This will take approximately 30 minutes'', it is
> referring to the total time it will take in the first SBS component
> installation. For the task such as remove a specific component, it will
> just take couple of minutes.
>
> 3) Now, in the ''Component Selection'' page, choose ''Remove''
> before the ''Fax Services'' item.
> 4) Click ''Next'', and then click ''Next'' again to confirm
> ''Component Summary''. You will be prompted to insert the SBS 2K3 setup
> Disc 1.
>
> E. Once the removal process is completed, access ''Windows Small Business
> Server setup'' again in ''Add/Remove Programs'', proceed to the ''Component
> Selection'' page, and then choose ''Install'' for the ''Fax Services'' item.
>
> Try to test, does the issue be fixed?
>
> >t gives me the response that FAX Services has to be installed, of which I
> understand it alread is. The other options like modem
> >ptions on FAX (Local) work perfectly fine, should I ignore this error
> since
> >t is working? Because I know with Internet Configuration on SERVER
> >ANAGEMENT its gives the same errors,
>
> What is your meaning of " Internet Configuration on SERVER ANAGEMENT its
> gives the same errors"? Do you mean when you click "Internet and Email"
> item in server management console, you get the error of " xx services has
> to be installed "? Can you give me the accurate error information? Please
> give me the screen shot of the symptom for troubleshoot the issue.
>
> I appreciate you time and efforts to the issue. I am currently standing by
> for your test result. I am always happy to be of further assistance.
>
> Have a nice day!
>
> Best Regards,
>
> Jenny Wu
> Microsoft CSS Online Newsgroup Support
> Get Secure! - www.microsoft.com/security
> ======================================================
> This newsgroup only focuses on SBS technical issues. If you have issues
> regarding other Microsoft products, you'd better post in the corresponding
> newsgroups so that they can be resolved in an efficient and timely manner.
> You can locate the newsgroup here:
> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
>
> When opening a new thread via the web interface, we recommend you check the
> "Notify me of replies" box to receive e-mail notifications when there are
> any updates in your thread. When responding to posts via your newsreader,
> please "Reply to Group" so that others may learn and benefit from your
> issue.
>
> Microsoft engineers can only focus on one issue per thread. Although we
> provide other information for your reference, we recommend you post
> different incidents in different threads to keep the thread clean. In doing
> so, it will ensure your issues are resolved in a timely manner.
>
> For urgent issues, you may want to contact Microsoft CSS directly. Please
> check http://support.microsoft.com for regional support phone numbers.
>
> Any input or comments in this thread are highly appreciated.
> ======================================================
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
> --------------------
> >From: "Gibgo" <None>
> >References: <uDHXOEXsFHA.2948@xxxxxxxxxxxxxxxxxxxx>
> <WbzoQygsFHA.3308@xxxxxxxxxxxxxxxxxxxxx>
> >Subject: Re: Fax Services
> >Date: Tue, 6 Sep 2005 07:41:29 +0200
> >Lines: 137
> >X-Priority: 3
> >X-MSMail-Priority: Normal
> >X-Newsreader: Microsoft Outlook Express 6.00.2900.2180
> >X-RFC2646: Format=Flowed; Original
> >X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2180
> >Message-ID: <eJi6mWqsFHA.1028@xxxxxxxxxxxxxxxxxxxx>
> >Newsgroups: microsoft.public.windows.server.sbs
> >NNTP-Posting-Host: tbnb-165-199-79.telkomadsl.co.za 165.165.199.79
> >Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGP12.phx.gbl
> >Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:151060
> >X-Tomcat-NG: microsoft.public.windows.server.sbs
> >
> >Another thing I would like to know is that with FAX Console on each of the
> >clients using Windows XP Pro, does the faxes get stored on the workstation
> >it self or on the server?
> >
> >What about incoming faxes does it go to the Server & then users access it
> >from there on a folder or on Fax Console.
> >
> >Thanks
> >
> >""Jenny wu [MSFT]"" <v-yanniw@xxxxxxxxxxxxxxxxxxxx> wrote in message
> >news:WbzoQygsFHA.3308@xxxxxxxxxxxxxxxxxxxxxxxx
> >> Hi,
> >>
> >> Thanks for posting here!
> >>
> >> I am sorry for the delayed response due to weekend. Please understand
> that
> >> the newsgroups are staffed weekdays by Microsoft Support professionals to
> >> answer your systems and applications questions. Your understanding is
> >> greatly appreciated!
> >>
> >> Regarding to your post, I understand that you want to setup shared fax in
> >> SBS environment. If I am off base, please don't hesitate to let me know.
> >>
> >> To install shared fax in SBS server, you also need to install Fax service
> >> for Microsoft Windows Small Business Server Setup. For the fax service
> >> allows you to deploy shared fax resources in your organization. Users
> >> within an organization can install a connection to a remote fax printer
> on
> >> a network fax server, and send and receive faxes using shared fax devices
> >> located on the server. Fax administrators can configure, manage, and
> >> monitor these shared fax resources. Centralized management of
> server-based
> >> shared fax devices means easier management and maintenance, and lower
> >> costs. Users can send and receive faxes without the need to use manual
> fax
> >> machines, saving time and effort. The feature is SBS specific feature.
> >> Please refer to the below steps to setup fax sevices:
> >>
> >> A. Access ''Add/Remove Programs '', click ''Change/Remove'' on the
> >> ''Windows Small Business Server 2003'' item:
> >>
> >> 1) Click ''Next'' on the ''Microsoft Windows Small Business
> Server
> >> Setup'' page.
> >>
> >> 2) Click ''Next'' on the ''Windows Configuration'' page.
> >>
> >> Note: It states that ''This will take approximately 30 minutes'', it is
> >> referring to the total time it will take in the first SBS component
> >> installation. For the task such as remove a specific component, it will
> >> just take couple of minutes.
> >>
> >> 3) Now, in the ''Component Selection'' page, choose ''Install'
> >> before the ''Fax Services'' item. If you have installed the fax service
> >> successfully, you need not change it. Just click "Cancel" to cancel the
> >> operation.
> >>
> >> 4) Click ''Next'', and then click ''Next'' to follow installation
> >> guide to complete the operation.
> >>
> >> B) We need to install shared fax client application if workstations need
> >> to
> >> use shared fax. You can deploy the shared fax client application using
> >> Assign Applications to Clients Computers wizard ( Server Management
> >> console
> >> -> Client Computers -> Assign Applications to Clients Computers wizard).
> >> you can follow the guide to deploy the shared fax client application to
> >> workstations. In workstations the installation will be launched when user
> >> logon the workstation next time.
> >>
> >> Hope above information helps! If you have any further concern or question
> >> please feel free to let me know. I am happy to be assistance of you. I am
> >> looking forward to your reply!
> >>
> >> Have a nice day!
> >>
> >> Best Regards,
> >>
> >> Jenny Wu
> >> Microsoft CSS Online Newsgroup Support
> >> Get Secure! - www.microsoft.com/security
> >> ======================================================
> >> This newsgroup only focuses on SBS technical issues. If you have issues
> >> regarding other Microsoft products, you'd better post in the
> corresponding
> >> newsgroups so that they can be resolved in an efficient and timely
> manner.
> >> You can locate the newsgroup here:
> >> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
> >>
> >> When opening a new thread via the web interface, we recommend you check
> >> the
> >> "Notify me of replies" box to receive e-mail notifications when there are
> >> any updates in your thread. When responding to posts via your newsreader,
> >> please "Reply to Group" so that others may learn and benefit from your
> >> issue.
> >>
> >> Microsoft engineers can only focus on one issue per thread. Although we
> >> provide other information for your reference, we recommend you post
> >> different incidents in different threads to keep the thread clean. In
> >> doing
> >> so, it will ensure your issues are resolved in a timely manner.
> >>
> >> For urgent issues, you may want to contact Microsoft CSS directly. Please
> >> check http://support.microsoft.com for regional support phone numbers.
> >>
> >> Any input or comments in this thread are highly appreciated.
> >> ======================================================
> >> This posting is provided "AS IS" with no warranties, and confers no
> >> rights.
> >>
> >> --------------------
> >>>From: "Gibgo" <None>
> >>>Subject: Fax Services
> >>>Date: Sun, 4 Sep 2005 18:52:31 +0200
> >>>Lines: 10
> >>>X-Priority: 3
> >>>X-MSMail-Priority: Normal
> >>>X-Newsreader: Microsoft Outlook Express 6.00.2900.2180
> >>>X-RFC2646: Format=Flowed; Original
> >>>X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2180
> >>>Message-ID: <uDHXOEXsFHA.2948@xxxxxxxxxxxxxxxxxxxx>
> >>>Newsgroups: microsoft.public.windows.server.sbs
> >>>NNTP-Posting-Host: tbnb-165-199-64.telkomadsl.co.za 165.165.199.64
> >>>Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGP15.phx.gbl
> >>>Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:150592
> >>>X-Tomcat-NG: microsoft.public.windows.server.sbs
> >>>
> >>>Good day
> >>>
> >>>Please can you tell me how to install fax services on Windows Server 2003
> >>>SBS. I have checked on Control Panel>Add Remove Programs>Windows
> >>>Components>Fax Services it is ticked. Do I just add a fax printer & share
> >> it
> >>>on the network & set it up on each of the clients?
> >>>
> >>>Thanks
> >>>
> >>>
> >>>
> >>
> >
> >
.

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