Re: Fax Services

Hi Gibgo,

Thanks for your update! I appreciate your time and efforts to perform test.

For your symptom, that indicates the SBS fax services can not be installed
successfully. Please double check you have installed the SBS fax services
by Microsoft Windows Small Business Server Integration Setup, not in the
Add/ Remove Windows Components. The fax services lists in Windows
Components provides the normal fax services function in Windows 2003, the
SBS fax services provides more functions than normal fax services that you
need to install fax services by Microsoft Windows Small Business Server
Integration Setup. Please refer to the below steps

A. Access ''Add/Remove Programs '', click ''Change/Remove'' on the
''Windows Small Business Server 2003'' item:

1) Click ''Next'' on the ''Microsoft Windows Small Business Server
Setup'' page.
2) Click ''Next'' on the ''Windows Configuration'' page.

Note: It states that ''This will take approximately 30 minutes'', it is
referring to the total time it will take in the first SBS component
installation. For the task such as remove a specific component, it will
just take couple of minutes.
3) Now, in the ''Component Selection'' page, choose ''Install'
before the ''Fax Services'' item. If you have installed the fax service
successfully, you need not change it. Just click "Cancel" to cancel the
operation.
4) Click ''Next'', and then click ''Next'' to follow installation
guide to complete the operation.

B) We need to install shared fax client application if workstations need to
use shared fax. You can deploy the shared fax client application using
Assign Applications to Clients Computers wizard ( Server Management console
-> Client Computers -> Assign Applications to Clients Computers wizard).
you can follow the guide to deploy the shared fax client application to
workstations. In workstations the installation will be launched when user
logon the workstation next time.

After you installed the shared fax services, you can configure Fax using
Fax Configuration wizard in server management console. You can choose where
you will route fax files. When client workstations send faxes using the
shared fax, the faxes will be stored in server.

Try to test, does the issue be fixed?

If the issue persists, I suggest that you reinstall fax services to make
things going well. Please strictly follow below steps:

A. Rename the keys and files below to *.old
1) HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Fax
2) HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Fax
3) C:\Program Files\Microsoft Windows Small Business Server\fax
4) The ''SBSMIS-FAX.log'' file under ''C:\Program Files\Microsoft
Integration\Windows Small Business Server 2003\Logs''.
5) The ''SBSMSI-faxcfg.log'' file under ''C:\Program
Files\Microsoft Integration\Windows Small Business Server 2003\Logs''.
6) The ''faxsetup.log'' file under ''C:\WINDOWS\''.

B. Access Add/Remove Programs, Add/Remove Windows Components,
uncheck ''Fax Services'' to uninstall it.

C. Once it is uninstalled, access Add/Remove Programs to
reinstall it.

D. Then, access ''Add/Remove Programs again'', this time, we
will click ''Change/Remove'' on the ''Windows Small Business Server 2003''
item:
1) Click ''Next'' on the ''Microsoft Windows Small Business Server
Setup'' page.
2) Click ''Next'' on the ''Windows Configuration'' page.

Note: It states that ''This will take approximately 30 minutes'', it is
referring to the total time it will take in the first SBS component
installation. For the task such as remove a specific component, it will
just take couple of minutes.

3) Now, in the ''Component Selection'' page, choose ''Remove''
before the ''Fax Services'' item.
4) Click ''Next'', and then click ''Next'' again to confirm
''Component Summary''. You will be prompted to insert the SBS 2K3 setup
Disc 1.

E. Once the removal process is completed, access ''Windows Small Business
Server setup'' again in ''Add/Remove Programs'', proceed to the ''Component
Selection'' page, and then choose ''Install'' for the ''Fax Services'' item.

Try to test, does the issue be fixed?

>t gives me the response that FAX Services has to be installed, of which I
understand it alread is. The other options like modem
>ptions on FAX (Local) work perfectly fine, should I ignore this error
since
>t is working? Because I know with Internet Configuration on SERVER
>ANAGEMENT its gives the same errors,

What is your meaning of " Internet Configuration on SERVER ANAGEMENT its
gives the same errors"? Do you mean when you click "Internet and Email"
item in server management console, you get the error of " xx services has
to be installed "? Can you give me the accurate error information? Please
give me the screen shot of the symptom for troubleshoot the issue.

I appreciate you time and efforts to the issue. I am currently standing by
for your test result. I am always happy to be of further assistance.

Have a nice day!

Best Regards,

Jenny Wu
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
======================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
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When opening a new thread via the web interface, we recommend you check the
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Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.
======================================================
This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
>From: "Gibgo" <None>
>References: <uDHXOEXsFHA.2948@xxxxxxxxxxxxxxxxxxxx>
<WbzoQygsFHA.3308@xxxxxxxxxxxxxxxxxxxxx>
>Subject: Re: Fax Services
>Date: Tue, 6 Sep 2005 07:41:29 +0200
>Lines: 137
>X-Priority: 3
>X-MSMail-Priority: Normal
>X-Newsreader: Microsoft Outlook Express 6.00.2900.2180
>X-RFC2646: Format=Flowed; Original
>X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2180
>Message-ID: <eJi6mWqsFHA.1028@xxxxxxxxxxxxxxxxxxxx>
>Newsgroups: microsoft.public.windows.server.sbs
>NNTP-Posting-Host: tbnb-165-199-79.telkomadsl.co.za 165.165.199.79
>Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGP12.phx.gbl
>Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:151060
>X-Tomcat-NG: microsoft.public.windows.server.sbs
>
>Another thing I would like to know is that with FAX Console on each of the
>clients using Windows XP Pro, does the faxes get stored on the workstation
>it self or on the server?
>
>What about incoming faxes does it go to the Server & then users access it
>from there on a folder or on Fax Console.
>
>Thanks
>
>""Jenny wu [MSFT]"" <v-yanniw@xxxxxxxxxxxxxxxxxxxx> wrote in message
>news:WbzoQygsFHA.3308@xxxxxxxxxxxxxxxxxxxxxxxx
>> Hi,
>>
>> Thanks for posting here!
>>
>> I am sorry for the delayed response due to weekend. Please understand
that
>> the newsgroups are staffed weekdays by Microsoft Support professionals to
>> answer your systems and applications questions. Your understanding is
>> greatly appreciated!
>>
>> Regarding to your post, I understand that you want to setup shared fax in
>> SBS environment. If I am off base, please don't hesitate to let me know.
>>
>> To install shared fax in SBS server, you also need to install Fax service
>> for Microsoft Windows Small Business Server Setup. For the fax service
>> allows you to deploy shared fax resources in your organization. Users
>> within an organization can install a connection to a remote fax printer
on
>> a network fax server, and send and receive faxes using shared fax devices
>> located on the server. Fax administrators can configure, manage, and
>> monitor these shared fax resources. Centralized management of
server-based
>> shared fax devices means easier management and maintenance, and lower
>> costs. Users can send and receive faxes without the need to use manual
fax
>> machines, saving time and effort. The feature is SBS specific feature.
>> Please refer to the below steps to setup fax sevices:
>>
>> A. Access ''Add/Remove Programs '', click ''Change/Remove'' on the
>> ''Windows Small Business Server 2003'' item:
>>
>> 1) Click ''Next'' on the ''Microsoft Windows Small Business
Server
>> Setup'' page.
>>
>> 2) Click ''Next'' on the ''Windows Configuration'' page.
>>
>> Note: It states that ''This will take approximately 30 minutes'', it is
>> referring to the total time it will take in the first SBS component
>> installation. For the task such as remove a specific component, it will
>> just take couple of minutes.
>>
>> 3) Now, in the ''Component Selection'' page, choose ''Install'
>> before the ''Fax Services'' item. If you have installed the fax service
>> successfully, you need not change it. Just click "Cancel" to cancel the
>> operation.
>>
>> 4) Click ''Next'', and then click ''Next'' to follow installation
>> guide to complete the operation.
>>
>> B) We need to install shared fax client application if workstations need
>> to
>> use shared fax. You can deploy the shared fax client application using
>> Assign Applications to Clients Computers wizard ( Server Management
>> console
>> -> Client Computers -> Assign Applications to Clients Computers wizard).
>> you can follow the guide to deploy the shared fax client application to
>> workstations. In workstations the installation will be launched when user
>> logon the workstation next time.
>>
>> Hope above information helps! If you have any further concern or question
>> please feel free to let me know. I am happy to be assistance of you. I am
>> looking forward to your reply!
>>
>> Have a nice day!
>>
>> Best Regards,
>>
>> Jenny Wu
>> Microsoft CSS Online Newsgroup Support
>> Get Secure! - www.microsoft.com/security
>> ======================================================
>> This newsgroup only focuses on SBS technical issues. If you have issues
>> regarding other Microsoft products, you'd better post in the
corresponding
>> newsgroups so that they can be resolved in an efficient and timely
manner.
>> You can locate the newsgroup here:
>> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
>>
>> When opening a new thread via the web interface, we recommend you check
>> the
>> "Notify me of replies" box to receive e-mail notifications when there are
>> any updates in your thread. When responding to posts via your newsreader,
>> please "Reply to Group" so that others may learn and benefit from your
>> issue.
>>
>> Microsoft engineers can only focus on one issue per thread. Although we
>> provide other information for your reference, we recommend you post
>> different incidents in different threads to keep the thread clean. In
>> doing
>> so, it will ensure your issues are resolved in a timely manner.
>>
>> For urgent issues, you may want to contact Microsoft CSS directly. Please
>> check http://support.microsoft.com for regional support phone numbers.
>>
>> Any input or comments in this thread are highly appreciated.
>> ======================================================
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>>
>> --------------------
>>>From: "Gibgo" <None>
>>>Subject: Fax Services
>>>Date: Sun, 4 Sep 2005 18:52:31 +0200
>>>Lines: 10
>>>X-Priority: 3
>>>X-MSMail-Priority: Normal
>>>X-Newsreader: Microsoft Outlook Express 6.00.2900.2180
>>>X-RFC2646: Format=Flowed; Original
>>>X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2180
>>>Message-ID: <uDHXOEXsFHA.2948@xxxxxxxxxxxxxxxxxxxx>
>>>Newsgroups: microsoft.public.windows.server.sbs
>>>NNTP-Posting-Host: tbnb-165-199-64.telkomadsl.co.za 165.165.199.64
>>>Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGP15.phx.gbl
>>>Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:150592
>>>X-Tomcat-NG: microsoft.public.windows.server.sbs
>>>
>>>Good day
>>>
>>>Please can you tell me how to install fax services on Windows Server 2003
>>>SBS. I have checked on Control Panel>Add Remove Programs>Windows
>>>Components>Fax Services it is ticked. Do I just add a fax printer & share
>> it
>>>on the network & set it up on each of the clients?
>>>
>>>Thanks
>>>
>>>
>>>
>>
>
>
>

.

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