RE: Small Business Server 2003 Bakcup Error
- From: v-yanniw@xxxxxxxxxxxxxxxxxxxx ("Jenny wu [MSFT]")
- Date: Tue, 06 Sep 2005 02:14:14 GMT
Hi Giuseppe,
Thanks for your update. I am glad to know that things are getting fine now.
I appreciate your time and effort to the issue and get this resolved. Yes,
your solution is perfect. We've seen some issues that server does not
recognize the media until the tape drive was "cleaned" (or marked as
clean). You can monitor your server for some time, please feel free to post
back when you need further assistance on this issue.
Additionally, I suggest that you apply the hotfix 833167 to avoid some
known issues. You can get detail info in KB article:
A Volume Shadow Copy Service (VSS) update package is available for Windows
Server 2003
http://support.microsoft.com/?id=833167
It is recommended that the exchange server database is placed in the
different drive with Windows OS. I would like to introduce a KB article
about how to move Exchange databases and logs.
821915 How to move Exchange databases and logs in Exchange Server 2003
http://support.microsoft.com/?id=821915
Hope above information helps! I am always happy to be assistance of you!
Have a nice day!
Best Regards,
Jenny Wu
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
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--------------------
>Thread-Topic: Small Business Server 2003 Bakcup Error
>thread-index: AcWyKLDvxw9rY65OQ/KpSMJ8P8JUyw==
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>From: =?Utf-8?B?R2l1c2VwcGUgIlBpcHBvIiBNZXJsaW5v?=
<GiuseppePippoMerlino@xxxxxxxxxxxxxxxxxxxxxxxxx>
>References: <5B487806-A301-4DFB-AE3D-055C0D34A020@xxxxxxxxxxxxx>
<tV1aVadsFHA.3308@xxxxxxxxxxxxxxxxxxxxx>
>Subject: RE: Small Business Server 2003 Bakcup Error
>Date: Mon, 5 Sep 2005 07:47:08 -0700
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>Hi!
>I 've just finished to make some tests with the backup.
>I try to:
>a) clean the tape drive (HP StorageMaster DAT72)
>b)Remove(from ntbackup->"media managment tab") all the support stored on
>folder"available" (I'm not sure about the names because my operating
system
>is in italian...).
>c)Start sbs Backup from server managment
>The backup finished with no errors..
>
>So I'll keep on monitoring the server to see if the problem is solved.
>Here the answers to your questions.
>I.) I don't have installed Veritas Software
>II.) I opened (by using notepad) the file Small Business Backup Script.bks
>and I found the string:
>JET SERVERNAME\Microsoft Information Store\Recovery Storage Group\
>Then I open the file with ntbackup but it did not show any error message .
>III.) I don't have still applied the hotfix.
>
>1)In Event viewer the only error was this:
>Tipo evento: Errore
>Origine evento: SmallBusinessServer
>Categoria evento: Backup SBS
>ID evento: 5634
>Data: 03/09/2005
>Ora: 0.04.15
>Utente: N/D
>Computer: MyServer
>
>2)Yes, Exchange is in the same drive of window. I'll do some tests
referring
>to the article.
>3) I have not still done this test
>4)My unit is HP StorageMaster DAT72.
>5)I switched to Detailed Log on ntbackup.
>
>Many thanks for your help!!!
>
>
>
>
>""Jenny wu [MSFT]"" wrote:
>
>> Hi Giuseppe,
>>
>> Thanks for posting here!
>>
>> I am sorry for the delayed response due to weekend. Please understand
that
>> the newsgroups are staffed weekdays by Microsoft Support professionals
to
>> answer your systems and applications questions. Your understanding is
>> greatly appreciated!
>>
>> Regarding your post, I understand that you get 5634 event error when you
>> backup SBS 2003 server. If I am off base, please don't hesitate to let
me
>> know.
>>
>> I. Have you installed Veritas Software on your SBS 2003 server? If so,
>> please remove the program to see if it fixes the problem.
>>
>> II. The issue can also be caused by the incorrect content of the
>> "script.bks" file.
>>
>> Open the Small Business Backup Script.bks file with the notepad. If you
see
>> this word: JET SERVERNAME\Microsoft Information Store\Recovery Storage
>> Group\ , this problem will appear because NTbackup is not able to back
up
>> the Recovery Storage Group either via the script or directly via the
>> NTbackup GUI. To correct it, you can use NTbackup to remove Recovery
>> Storage Group reference from the backup selection script:
>> 1. Start -> Run -> NTBackup -> Advanced Mode -> Backup tab -> Job ->
Load
>> Selections.
>> 2. Select Small Business Backup Script.bks
>> 3. Click OK on the error message: "Some invalid selections found in
>> C:\Program Files\Microsoft Windows Small Business Server\Backup\Small
>> Business Backup Script.bks".
>> 4. Job -> Save Selections".
>>
>> Try to test, does the issue be fixed?
>>
>> III. Have you applied hotfix 833167? Please refer to the following KB
>> article to apply the hotfix:
>>
>> A Volume Shadow Copy Service (VSS) update package is available for
Windows
>> Server 2003
>> http://support.microsoft.com/?id=833167
>>
>> Try to test, does the issue be fixed?
>>
>> If the issue persists, please help me collect some information to
further
>> analyze the issue:
>>
>> 1. Please paste the accurate error information in the newsgroup. Can you
>> find any other event error are logged in event viewer?
>> Start -> Administrator Tools -> Event Viewer ->Double-click the error
event
>> to view detail error information.
>>
>> 2. does the exchange server database placed in the same drive with the
>> Windows OS? If yes, please refer to the following KB article to try to
>> resolve it:
>>
>> 820272 Backup operation fails when you back up Exchange Server 2003
>> databases
>> http://support.microsoft.com/?id=820272
>>
>> 3. Please try to backup using NTBackup utility by running "ntbackup" (no
>> quotation marks) in command prompt, how about the result?
>>
>> 4. Please try to backup some files to hard disk, how about the result?
What
>> is your accurate tape brand? Does it in Microsoft production catalog?
>> Please visit the following link to check:
>> www.microsoft.com/hcl
>>
>> 4. Please give me backup log for further troubleshoot this issue:
>>
>> *The Backupxx.log files in the folder "C:\Documents and Settings\SBS
Backup
>> User\Local Settings\Application Data\Microsoft\Windows NT\NTBackup\data".
>>
>> [Note] Before reproduce the problem, please open NTBACKUP, click
>> "Tools"->"Options" and then check "Detailed" on the "Backup Log" tab.
Then
>> reproduce this issue and send the backup log to me (Tools->Report).
>>
>> *The Sbsbackuplog0x.log files which can be located under the folder
>> "%sbsprogramdir%\Support\Backup Logs".
>>
>> I appreciate you time and efforts to the issue. I am currently standing
by
>> for your test result. I am always happy to be of further assistance.
>>
>> Have a nice day!
>>
>> Best Regards,
>>
>> Jenny Wu
>> Microsoft CSS Online Newsgroup Support
>> Get Secure! - www.microsoft.com/security
>> ======================================================
>> This newsgroup only focuses on SBS technical issues. If you have issues
>> regarding other Microsoft products, you'd better post in the
corresponding
>> newsgroups so that they can be resolved in an efficient and timely
manner.
>> You can locate the newsgroup here:
>> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
>>
>> When opening a new thread via the web interface, we recommend you check
the
>> "Notify me of replies" box to receive e-mail notifications when there
are
>> any updates in your thread. When responding to posts via your
newsreader,
>> please "Reply to Group" so that others may learn and benefit from your
>> issue.
>>
>> Microsoft engineers can only focus on one issue per thread. Although we
>> provide other information for your reference, we recommend you post
>> different incidents in different threads to keep the thread clean. In
doing
>> so, it will ensure your issues are resolved in a timely manner.
>>
>> For urgent issues, you may want to contact Microsoft CSS directly.
Please
>> check http://support.microsoft.com for regional support phone numbers.
>>
>> Any input or comments in this thread are highly appreciated.
>> ======================================================
>> This posting is provided "AS IS" with no warranties, and confers no
rights.
>>
>> --------------------
>> >Thread-Topic: Small Business Server 2003 Bakcup Error
>> >thread-index: AcWvhxo6RUshl7zGStqwymZVBqZo4g==
>> >X-WBNR-Posting-Host: 80.183.155.242
>> >From: =?Utf-8?B?R2l1c2VwcGUgIlBpcHBvIiBNZXJsaW5v?=
>> <GiuseppePippoMerlino@xxxxxxxxxxxxxxxxxxxxxxxxx>
>> >Subject: Small Business Server 2003 Bakcup Error
>> >Date: Thu, 1 Sep 2005 23:25:24 -0700
>> >Lines: 6
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>> >
>> >Hi!
>> >I have a problem with the bakcup utiliy of win SBS 2003 server.
>> >The backup fails with the erorr code SmallBusinessServer 5634.
>> >I'm using the wizard backup of sbs 2003.
>> >Thanks,
>> >
>> >
>>
>>
>
.
- References:
- Small Business Server 2003 Bakcup Error
- From: Giuseppe "Pippo" Merlino
- RE: Small Business Server 2003 Bakcup Error
- From: "Jenny wu [MSFT]"
- RE: Small Business Server 2003 Bakcup Error
- From: Giuseppe "Pippo" Merlino
- Small Business Server 2003 Bakcup Error
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