RE: Backup Failures
- From: "MikeD" <mobildata.donteatspam@xxxxxxxxxxxxx>
- Date: Fri, 2 Sep 2005 02:36:06 -0700
Brandy,
Thank you for your reply. Fortunately it appears the hotfix wont be
necessary. I tracked the source of the error to a new database installed
yesterday by another software vendor. Apparently VSS cannot backup an SQL
database configured for "Full" recovery model. A call to the vendor verified
that the new db should be configured for "simple" model. So, it was a
"simple" fix after all.
Thanks again for the reply.
Mike
--
Eight was enough!
""Brandy Nee [MSFT]"" wrote:
> Hello,
>
> Thank you for posting to the SBS Newsgroup!
>
> I understand that you need the hotfix KB828481 for a VSS issue. If I have
> misunderstood your concern, please let me know.
>
> I hope you can understand that hotfixes are generally available for
> specific issues in the Product. Please keep in mind that they are not fully
> regression tested and should be applied only to systems experiencing the
> specific problem. For this reason, the first step would be to verify if you
> are indeed running into the problem addressed in a specific hotfix. The
> individual sending of hotfixes must be tracked by Microsoft for reasons
> such as: you may run into problems after installing the fix, when future
> updates to the hotfix occur we want to be able to notify you. For these
> reasons and others, many hotfixes are only available to customers if they
> call into the appropriate Microsoft Support phone line, and receive direct
> help and advice from a Microsoft support professional. We are not equipped
> to send out and track hotfixes here in the Newsgroups forum.
>
> If you prefer, you could contact Microsoft Customer Service and Support
> directly to obtain the fix. For a complete list of Microsoft Customer
> Service and Support phone numbers and information about support costs,
> visit the following Microsoft Web site:
>
> http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS
>
> If you are outside the US please see http://support.microsoft.com for
> regional support phone numbers.
>
> [NOTE]: In special cases, charges that are ordinarily incurred for support
> calls may be canceled if a Microsoft Support Professional determines that a
> specific update will resolve your problem. The typical support costs will
> apply to additional support questions and issues that do not qualify for
> the specific update in question.
>
> For your additional information:
>
> To back up and restore Microsoft SQL Server database files, it is
> recommended that you use the built-in backup and restore utilities in SQL.
>
> Backing up a database using SQL Enterprise Manager:
>
> 1. Open SQL Enterprise Manager.
>
> 2. Click the plus sign (+) next to Microsoft SQL Servers.
>
> 3. Click the plus sign (+) next to SQL Server Group.
>
> 4. Click the plus sign (+) next to the SharePoint instance.
>
> 5. Click the plus sign (+) next to Databases.
>
> 6. Right-click the database you want to backup, select All Tasks, click
> Backup Database.
>
> 7. Select Database (C complete for a full backup.
>
> 8. In the Destination section, click Add.
>
> 9. To backup the database to a file, select File Name.
>
> 10. Click the ellipse next to the File Name textbox.
>
> 11. Type a filename for the database.
>
> 12. Click OK when prompted.
>
> Related information:
>
> 307775 INF: Disaster Recovery Articles for Microsoft SQL Server
> http://support.microsoft.com/?id=307775
>
> SQL Books Online: ''Contents'' \ ''Administering SQL Server'' \ ''Backing
> Up and Restoring Database''.
>
> You can have SQL server automatically create a backup of itself and then
> have SBS Backup backup that file. That''s how most SQL databases are backed
> up.
>
> Hope this information helps. If anything is unclear, please feel free to
> let me know. I am glad to be of assistance!
>
> Best regards,
>
> Brandy Nee
>
> Microsoft CSS Online Newsgroup Support
>
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>
> --------------------
> >Thread-Topic: Backup Failures
> >thread-index: AcWvI69aHgCzRn+WTGWoBbY/kinMlw==
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> >From: "=?Utf-8?B?TWlrZUQ=?=" <mobildata.donteatspam@xxxxxxxxxxxxx>
> >Subject: Backup Failures
> >Date: Thu, 1 Sep 2005 11:33:45 -0700
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> >
> >Backup fails with following message in the log:
> >
> >//*
> >Error returned while creating the volume shadow copy:800423f4
> >Reverting to non-shadow copy backup mode.
> >Backup of "C: "
> >Backup set #1 on media #1
> >Backup description: "SBS Backup created on 9/1/2005 at 9:46 AM"
> >Media name: "Small Business Server Backup (03).bkf created 9/1/2005 at
> 9:46
> >AM"
> >*//
> >
> >KB Article #828481 syas this is related to backup of SQL using shadow copy
> >and there is a hotfix. I cant ID or locate the hotfix anywhere can anyone
> >help?
> >
> > thx in advance
> >
> >
> >--
> >Eight was enough!
> >
>
>
.
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