RE: Backups, VSS and SBS2003 HELP NEEDED!!!
- From: v-branee@xxxxxxxxxxxxxxxxxxxx ("Brandy Nee [MSFT]")
- Date: Fri, 02 Sep 2005 10:13:41 GMT
Hello Scott,
Thank you for posting to the SBS Newsgroup.
I understand that you have the same issue as the previous customers. Due to
complicated of the issue, a suggestion would be to contact Microsoft
Product Support Services via telephone so that a dedicated Support
Professional can assist with your request. Please be advised that
contacting phone support will be a charged call.
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look at the web site listed below.
http://support.microsoft.com/default.aspx?scid=fh;EN-US;PHONENUMBERS
If you are outside the US please see http://support.microsoft.com for
regional support phone numbers.
Thanks for your time and understanding!
Best regards,
Brandy Nee
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
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>Thread-Topic: Backups, VSS and SBS2003 HELP NEEDED!!!
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>From: =?Utf-8?B?U2NvdHQgSGFycmlz?= <Scott Harris@xxxxxxxxxxxxxxxxxxxxxxxxx>
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>Subject: RE: Backups, VSS and SBS2003 HELP NEEDED!!!
>Date: Thu, 1 Sep 2005 18:20:02 -0700
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>
>Hello Everyone
>
>I also have a very similar problem with sms 2003 and backups.
>
>I've been a msce for over 8 years and i've never encounter such a weird
>problem as this. It's driving me bloody nuts. I'm hoping i might get
some
>help to what i could try next here. :)
>
>Ok i'll explain what my problem is and what i've done so far to try and
fix
>it.
>This may be a little confusing but i'll try my best to explain what i've
>done over about 10 days so far.
>
>Problem started with my customer having no tape backup system on their sbs
>2003 server.
>The system config was.
>Pentium 4, 3.0
>2 gig ram
>epox mob
>Primise Fastrack Tx2200 raid card
>2 x 160 gig drives mirrored
>I bought a Sony SDX-460V IDE backup device. Installed the device.
>Tried to do a backup and i get the "Preparing to backup using shadow
>copying...."
>Sits here for about 5 minutes
>As soon as it comes up in the backup i get 3 event messages saying
>Event Type: Error
>Event Source: VSS
>Event Category: None
>Event ID: 12302
>Date: 2/09/2005
>Time: 10:30:57 AM
>User: N/A
>Computer: AUSTPACMEL
>Description:
>Volume Shadow Copy Service error: An internal inconsistency was detected
in
>trying to contact shadow copy service writers. Please check to see that
the
>Event Service and Volume Shadow Copy Service are operating properly.
>
>For more information, see Help and Support Center at
>http://go.microsoft.com/fwlink/events.asp.
>Data:
>0000: 2d 20 43 6f 64 65 3a 20 - Code:
>0008: 42 55 45 43 58 4d 4c 43 BUECXMLC
>0010: 30 30 30 30 37 32 37 34 00007274
>0018: 2d 20 43 61 6c 6c 3a 20 - Call:
>0020: 42 55 45 43 58 4d 4c 43 BUECXMLC
>0028: 30 30 30 30 37 32 31 39 00007219
>0030: 2d 20 50 49 44 3a 20 20 - PID:
>0038: 30 30 30 30 35 37 30 30 00005700
>0040: 2d 20 54 49 44 3a 20 20 - TID:
>0048: 30 30 30 30 35 32 35 32 00005252
>0050: 2d 20 43 4d 44 3a 20 20 - CMD:
>0058: 22 43 3a 5c 57 49 4e 44 "C:\WIND
>0060: 4f 57 53 5c 73 79 73 74 OWS\syst
>0068: 65 6d 33 32 5c 6e 74 62 em32\ntb
>0070: 61 63 6b 75 70 2e 65 78 ackup.ex
>0078: 65 22 20 20 20 20 20 20 e"
>0080: 2d 20 55 73 65 72 3a 20 - User:
>0088: 41 55 53 54 50 41 43 5c AUSTPAC\
>0090: 61 64 6d 69 6e 69 73 74 administ
>0098: 72 61 74 6f 72 20 20 20 rator
>00a0: 2d 20 53 69 64 3a 20 20 - Sid:
>00a8: 53 2d 31 2d 35 2d 32 31 S-1-5-21
>00b0: 2d 33 30 39 32 33 36 33 -3092363
>00b8: 31 30 30 2d 31 30 38 37 100-1087
>00c0: 35 34 38 33 37 33 2d 33 548373-3
>00c8: 30 31 38 39 34 30 31 32 01894012
>00d0: 37 2d 35 30 30 20 20 20 7-500
>
>And 9 saying
>
>Event Type: Error
>Event Source: VSS
>Event Category: None
>Event ID: 8194
>Date: 2/09/2005
>Time: 10:30:57 AM
>User: N/A
>Computer: AUSTPACMEL
>Description:
>Volume Shadow Copy Service error: Unexpected error querying for the
>IVssWriterCallback interface. hr = 0x8007000e.
>
>For more information, see Help and Support Center at
>http://go.microsoft.com/fwlink/events.asp.
>Data:
>0000: 2d 20 43 6f 64 65 3a 20 - Code:
>0008: 57 52 54 57 52 54 49 43 WRTWRTIC
>0010: 30 30 30 30 30 37 38 35 00000785
>0018: 2d 20 43 61 6c 6c 3a 20 - Call:
>0020: 57 52 54 57 52 54 49 43 WRTWRTIC
>0028: 30 30 30 30 30 37 35 35 00000755
>0030: 2d 20 50 49 44 3a 20 20 - PID:
>0038: 30 30 30 30 30 36 34 30 00000640
>0040: 2d 20 54 49 44 3a 20 20 - TID:
>0048: 30 30 30 30 32 31 30 30 00002100
>0050: 2d 20 43 4d 44 3a 20 20 - CMD:
>0058: 43 3a 5c 57 49 4e 44 4f C:\WINDO
>0060: 57 53 5c 73 79 73 74 65 WS\syste
>0068: 6d 33 32 5c 69 6e 65 74 m32\inet
>0070: 73 72 76 5c 69 6e 65 74 srv\inet
>0078: 69 6e 66 6f 2e 65 78 65 info.exe
>0080: 2d 20 55 73 65 72 3a 20 - User:
>0088: 4e 54 20 41 55 54 48 4f NT AUTHO
>0090: 52 49 54 59 5c 53 59 53 RITY\SYS
>0098: 54 45 4d 20 20 20 20 20 TEM
>00a0: 2d 20 53 69 64 3a 20 20 - Sid:
>00a8: 53 2d 31 2d 35 2d 31 38 S-1-5-18
>
>After the 5 mins i then get an error report of
>
>Backup Status
>Operation: Backup
>Active backup destination: 8mm AIT
>Media name: "Media created 2/09/2005 at 10:27 AM"
>
>Volume shadow copy creation: Attempt 1.
>Timeout before function completed
>
>Error returned while creating the volume shadow copy:0xffffffff.
>
>Error returned while creating the volume shadow copy:ffffffff
>Aborting Backup.
>
>----------------------
>
>The operation did not successfully complete.
>
>----------------------
>
>
>ok now that is over with here is when it starts getting interesting.
>
>
>I reinstalled Windows 2003 SP1 and SBS 2003 SP1
>Still same problem.
>
>Removed the mirror
>Still same problem.
>
>Removed the Promise card and plugged hard drive into on board sata.
>Still same problem.
>
>At this point i'm thinking must be something wrong the hard drive config.
>I went into Computer Manager and selected Disk Management and i get a
error.
>Unable to connect to Logical Disk Manager server
>Popup of "Unspecified error"
>
>At this point i'm thinks a mob problem or hard drive problem. So i
grabbed
>the other hard drive that had the mirror on it. Took it back to my office
>and plugged it into another server that was the same config as above.
>
>And it worked. Backup worked, no errors. Disk Management worked
everything
>was fine.
>
>So in my mind this confirmed a hard ware problem on the other server.
>
>So now because these 2 server were not mine and i wasn't very happy with
>their config anyhow. I ghosted the mirror onto a completely different
server.
>Pentium 4 3.0
>1 ddr2 ram
>3 80gig sata hard drive (1 os, 2 mirrored with data)
>Sony SDX-460v ide tape drive
>
>Reinstalled some device drivers and got SBS 2003 working on this new
server
>with the old image.
>
>Tested the tape drive and disk management and it worked fine. Very good
in
>fact.
>All confident i've fix the problem i've taken this server back to my
>customer, installed the server. Copied all data from the other server
onto
>the new server.
>
>Tried the run a backup and the problem is back. Exactly the same problem
>down to ever little error. At this point i was considering jumping of the
>roof of their building.
>
>I've taken the other server that had the original problem back to the
office
>plugged it in and tested it.
>
>To my amazement the bloody thing was working. Not a single error. WHAT
THE
>??
>This is the server that not 1 hour ago at my customers office wasn't
>working. No backup and no disk management ???
>
>So now i'm thinking it's a peripherals problem. ie Keyboard, mouse, power
>cable, network cable something that i'm plugging into the server at my
>customers location.
>
>I changed over the keyboard, mouse, network cable, power cable, but still
>the same bloody errors. aaahhhhh
>
>Now i'm here hoping someone out there might know what is going on.
Because
>i now have no idea what to do next.
>
>The only thing left is change in the switch\fw\vpn box that the server is
>plugged into. But surely it's got nothing to do with that.
>Also there is a NT domain box sitting on the same network on a different
>domain.
>
>
>So in short, i don;t think there is anything wrong with the server
hardware
>or software because the server that was having the problem worked fine in
>another location.
>
>Please i'm after any sugestions.
>
>
>Regards,
>Scott
>
>
.
- References:
- RE: Backups, VSS and SBS2003 HELP NEEDED!!!
- From: John
- RE: Backups, VSS and SBS2003 HELP NEEDED!!!
- From: John
- RE: Backups, VSS and SBS2003 HELP NEEDED!!!
- From: Scott Harris
- RE: Backups, VSS and SBS2003 HELP NEEDED!!!
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