RE: Backup Failures
- From: v-branee@xxxxxxxxxxxxxxxxxxxx ("Brandy Nee [MSFT]")
- Date: Fri, 02 Sep 2005 06:12:37 GMT
Hello,
Thank you for posting to the SBS Newsgroup!
I understand that you need the hotfix KB828481 for a VSS issue. If I have
misunderstood your concern, please let me know.
I hope you can understand that hotfixes are generally available for
specific issues in the Product. Please keep in mind that they are not fully
regression tested and should be applied only to systems experiencing the
specific problem. For this reason, the first step would be to verify if you
are indeed running into the problem addressed in a specific hotfix. The
individual sending of hotfixes must be tracked by Microsoft for reasons
such as: you may run into problems after installing the fix, when future
updates to the hotfix occur we want to be able to notify you. For these
reasons and others, many hotfixes are only available to customers if they
call into the appropriate Microsoft Support phone line, and receive direct
help and advice from a Microsoft support professional. We are not equipped
to send out and track hotfixes here in the Newsgroups forum.
If you prefer, you could contact Microsoft Customer Service and Support
directly to obtain the fix. For a complete list of Microsoft Customer
Service and Support phone numbers and information about support costs,
visit the following Microsoft Web site:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS
If you are outside the US please see http://support.microsoft.com for
regional support phone numbers.
[NOTE]: In special cases, charges that are ordinarily incurred for support
calls may be canceled if a Microsoft Support Professional determines that a
specific update will resolve your problem. The typical support costs will
apply to additional support questions and issues that do not qualify for
the specific update in question.
For your additional information:
To back up and restore Microsoft SQL Server database files, it is
recommended that you use the built-in backup and restore utilities in SQL.
Backing up a database using SQL Enterprise Manager:
1. Open SQL Enterprise Manager.
2. Click the plus sign (+) next to Microsoft SQL Servers.
3. Click the plus sign (+) next to SQL Server Group.
4. Click the plus sign (+) next to the SharePoint instance.
5. Click the plus sign (+) next to Databases.
6. Right-click the database you want to backup, select All Tasks, click
Backup Database.
7. Select Database (C complete for a full backup.
8. In the Destination section, click Add.
9. To backup the database to a file, select File Name.
10. Click the ellipse next to the File Name textbox.
11. Type a filename for the database.
12. Click OK when prompted.
Related information:
307775 INF: Disaster Recovery Articles for Microsoft SQL Server
http://support.microsoft.com/?id=307775
SQL Books Online: ''Contents'' \ ''Administering SQL Server'' \ ''Backing
Up and Restoring Database''.
You can have SQL server automatically create a backup of itself and then
have SBS Backup backup that file. That''s how most SQL databases are backed
up.
Hope this information helps. If anything is unclear, please feel free to
let me know. I am glad to be of assistance!
Best regards,
Brandy Nee
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
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--------------------
>Thread-Topic: Backup Failures
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>Subject: Backup Failures
>Date: Thu, 1 Sep 2005 11:33:45 -0700
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>
>Backup fails with following message in the log:
>
>//*
>Error returned while creating the volume shadow copy:800423f4
>Reverting to non-shadow copy backup mode.
>Backup of "C: "
>Backup set #1 on media #1
>Backup description: "SBS Backup created on 9/1/2005 at 9:46 AM"
>Media name: "Small Business Server Backup (03).bkf created 9/1/2005 at
9:46
>AM"
>*//
>
>KB Article #828481 syas this is related to backup of SQL using shadow copy
>and there is a hotfix. I cant ID or locate the hotfix anywhere can anyone
>help?
>
> thx in advance
>
>
>--
>Eight was enough!
>
.
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