RE: Companyweb sts_config error with event id 1000 50070

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Thanks again for your reply,

Unfortunately, a clean boot did not change my symptoms. Neither did
following the directions of KB 840685. I am still seeing multiple event ID
1000 entries (once every 5 seconds) and still can't access Companyweb
("Cannot connect to the configuration database.").

When I used msconfig to set everything back to Normal boot, I got an error
message that said I needed to be an administrator to make some of the
changes. It was not specific, and I actually WAS logged in as the
administrator. Exited without rebooting and reran msconfig, but couldn't see
any issues. Rebooted fine, as far as I can see.

I found a post that said the SQLAgent Sharepoint problem I described is
actually expected when running Sharepoint on MSDE. At least that's one thing
off my mind.


""Brandy Nee [MSFT]"" wrote:

> Hello DirkHedlund,
>
> Thank you for posting back!
>
> From your reply, I understand that you have installed SBS 2K3 SP1 correctly
> per the steps in MS website. You also mentioned that you have installed a
> third party software on the server, and you are not sure whether it causes
> issue. In this case, please try clean boot to check whether this software
> disables the SharePoint Service. To do so, please see:
>
> a. Click Start->Run, type "MSCONFIG" (without the quotation marks) and
> click OK.
>
> b. In the System Configuration Utility (MSConfig) window, click the
> "Startup" tab.
>
> c. Click to clear all the check marks from the list box under "Startup".
>
> d. Click the Services tab, check the "Hide all Microsoft Services" box and
> then click the "Disable All" button to disable the non-Microsoft services.
>
> e. Click OK to close the MSConfig window. Click Yes when you are asked to
> restart your computer in order to enable the changes.
>
> f. After restarting, please check whether this issue still exists.
>
> If the issue persists after clean boot, please perform the detail steps in
> the following KB article to see whether it helps:
>
> 840685 An event ID 1000 error message is logged to the application event log
> http://support.microsoft.com/?id=840685
>
> I am greatly appreciated your time and co-operation, and am looking forward
> to hearing from you!
>
> Best regards,
>
> Brandy Nee
>
> Microsoft CSS Online Newsgroup Support
>
> Get Secure! - www.microsoft.com/security
> ======================================================
> This newsgroup only focuses on SBS technical issues. If you have issues
> regarding other Microsoft products, you'd better post in the corresponding
> newsgroups so that they can be resolved in an efficient and timely manner.
> You can locate the newsgroup here:
> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
>
> When opening a new thread via the web interface, we recommend you check the
> "Notify me of replies" box to receive e-mail notifications when there are
> any updates in your thread. When responding to posts via your newsreader,
> please "Reply to Group" so that others may learn and benefit from your
> issue.
>
> Microsoft engineers can only focus on one issue per thread. Although we
> provide other information for your reference, we recommend you post
> different incidents in different threads to keep the thread clean. In doing
> so, it will ensure your issues are resolved in a timely manner.
>
> For urgent issues, you may want to contact Microsoft CSS directly. Please
> check http://support.microsoft.com for regional support phone numbers.
>
> Any input or comments in this thread are highly appreciated.
> ======================================================
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
>
>
> --------------------
> >Thread-Topic: Companyweb sts_config error with event id 1000 50070
> >thread-index: AcWtfSgpU6nbAn1CSS+k8jJ+7bORNg==
> >X-WBNR-Posting-Host: 67.41.107.74
> >From: =?Utf-8?B?RGlyayBIZWRsdW5k?= <DirkHedlund@xxxxxxxxxxxxxxxxxxxxxxxxx>
> >References: <DBF37F58-6B70-472D-851F-BD396802886E@xxxxxxxxxxxxx>
> <jkga2nTrFHA.1204@xxxxxxxxxxxxxxxxxxxxx>
> >Subject: RE: Companyweb sts_config error with event id 1000 50070
> >Date: Tue, 30 Aug 2005 09:09:10 -0700
> >Lines: 237
> >Message-ID: <5165266C-EFE9-4186-878D-22A36338BF57@xxxxxxxxxxxxx>
> >MIME-Version: 1.0
> >Content-Type: text/plain;
> > charset="Utf-8"
> >Content-Transfer-Encoding: 7bit
> >X-Newsreader: Microsoft CDO for Windows 2000
> >Content-Class: urn:content-classes:message
> >Importance: normal
> >Priority: normal
> >X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
> >Newsgroups: microsoft.public.windows.server.sbs
> >NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
> >Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGXA03.phx.gbl
> >Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:149181
> >X-Tomcat-NG: microsoft.public.windows.server.sbs
> >
> >Thanks for the reply. I followed the steps in section 1, but there was no
> >change.
> >
> >SQLAgent$SHAREPOINT Service is set to manual startup, is that correct? I
> >have never changed that setting. Manual starting of that service results
> in
> >immediate quitting, with log entry of "SQLAgent is not allowed to run".
> >
> >Section 2 requests more information, responses following:
> >
> >a. I followed the instructions at
> >http://download.microsoft.com/download/e/0/f/e0fee8ce-768d-41c0-8871-9bc48e
> 0b3fc3/ToDownLoadFilesandReadInstructions.htm
> >to install SP1. This included installing:
> >Windows Server 2003 Service Pack 1
> >Windows SharePoint Services 2.0 Service Pack 1
> >Exchange Server 2003 Service Pack 1
> >Windows XP SP2 for Client Deployment
> >Windows Small Business Server 2003 Service Pack 1
> >
> >b. All parts of the service pack installed without errors or unexpected
> >messages. The server was rebooted following the service pack install, and
> >has since been rebooted multiple times.
> >
> >c. I'm not sure I noticed when the companyweb stopped working, exactly.
> >This is a new server, and I know it was working originally, but we hadn't
> >started using it yet. It may have stopped working when a third-party
> >application was installed. That software was called Execupay.
> >(www.execupay.com) It was installed just before SP1, and Companyweb
> >definitely wasn't working after that.
> >
> >d. Application log error:
> >Event Type: Error
> >Event Source: Windows SharePoint Services 2.0
> >Event Category: None
> >Event ID: 1000
> >Date: 8/30/2005
> >Time: 11:04:29 AM
> >User: N/A
> >Computer: SERVER1
> >Description:
> >#50070: Unable to connect to the database STS_Config on
> SERVER1\SharePoint.
> >Check the database connection information and make sure that the database
> >server is running.
> >
> >For more information, see Help and Support Center at
> >http://go.microsoft.com/fwlink/events.asp.
> >
> >
> >Thanks again.
> >
> >
> >
> >
> >""Brandy Nee [MSFT]"" wrote:
> >
> >> Hello DirkHedlund,
> >>
> >> Thank you for posting to the SBS Newsgroup.
> >>
> >> I understand that you cannot access companyweb and you got lots of event
> ID
> >> 1000 on the server. If I have misunderstood your concern, please let me
> >> know.
> >>
> >> Based on my research, this is a very complicated issue. So please take
> your
> >> time to read through my following suggestions and collect all the
> >> information for further research:
> >>
> >> 1> First of all, I strongly suggest you that change the settings in IIS
> >> back to default, and we will troubleshoot the issue on the default
> settings
> >> in order to prevent things getting worse and worse, please see:
> >>
> >> A: Please double-check the default application pool in IIS. To do so:
> >>
> >> 1. Open IIS Manager.
> >>
> >> 2. Go to Server/Application Pools/DefaultAppPool.
> >>
> >> 3. Right click DefaultAppPool and click Properties.
> >>
> >> 4. Click the Identity tab.
> >>
> >> 5. Make sure the application pool is using "Predefined: Network Service"
> as
> >> its identiry.
> >>
> >> 6. Run IISReset command and check whether the problem persists.
> >>
> >> B: Please check the SharePoint Timer Service. To do so:
> >>
> >> 1. Open Services in Administrative Tools.
> >>
> >> 2. Double click SharePoint Timer Service in the right pane.
> >>
> >> 3. Click Log On tab.
> >>
> >> 4. Make sure that the service is using "This account: NT
> AUTHORITY\NETWORK
> >> SERVICE" to log on.
> >>
> >> 5. Click OK to save the changes.
> >>
> >> 6. Double click SQLAgent$SHAREPOINT Service, click Log On tab, and
> select
> >> Log on as Local System account.
> >>
> >> 7. Run IISReset command and check whether the problem persists.
> >>
> >> [Note]: Please do not stop running the SharePoint Timer Service, also,
> do
> >> not change the account of SharePoint Timer Service and
> SQLAgent$SHAREPOINT
> >> Service.
> >>
> >> C: Please follow the steps below to check oledb32.dll file permission.
> >>
> >> 1. Go to %system root%:\Program Files\Common Files\System\Ole DB folder.
> >>
> >> 2. Right click oledb32.dll and click Properties.
> >>
> >> 3. Click Security tab. Then click Advanced button.
> >>
> >> 4. Make sure that the "Allow inheritable permissions from the parent to
> >> propagate to this object and all child objects. Include these with
> entries
> >> explicitly defined here" box has not been checked.
> >>
> >> 5. Make sure the permission is as follows:
> >>
> >> SYSTEM - Full Control.
> >> Administrators - Full Control.
> >> Users - Read/Read & Execute
> >>
> >> 6. Run IISReset command and check whether the problem persists.
> >>
> >> 2> After you have performed the steps above, and if the issue persists,
> >> please help to gather the following error information for further
> research:
> >>
> >> a. What is the exact SP1 you have installed on the SBS 2K3 server,
> Windows
> >> Server 2003 SP1 or SBS 2K3 SP1?
> >>
> >> b. Did you install SP1 successfully? Did you meet any error message on
> the
> >> way? After you finished the installation of SP1, did you reboot the
> server?
> >>
> >> c. When did this issue happen? Did you install any updates or software
> on
> >> your server recently?
> >>
> >> d. On the server, run "eventvwr" (without quotation marks), double click
> >> each error ID, click the Copy button and paste the full content to the
> >> Newsgroup.
> >>
> >> I am appreciated your time and co-operation, and looking forward to
> hearing
> >> from you!
> >>
> >> Best regards,
> >>
> >> Brandy Nee
> >>
> >> Microsoft CSS Online Newsgroup Support
> >>
> >> Get Secure! - www.microsoft.com/security
> >> ======================================================
> >> This newsgroup only focuses on SBS technical issues. If you have issues
> >> regarding other Microsoft products, you'd better post in the
> corresponding
> >> newsgroups so that they can be resolved in an efficient and timely
> manner.
> >> You can locate the newsgroup here:
> >> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
> >>
> >> When opening a new thread via the web interface, we recommend you check
> the
> >> "Notify me of replies" box to receive e-mail notifications when there
> are
> >> any updates in your thread. When responding to posts via your
> newsreader,
> >> please "Reply to Group" so that others may learn and benefit from your
> >> issue.
> >>
> >> Microsoft engineers can only focus on one issue per thread. Although we
> >> provide other information for your reference, we recommend you post
> >> different incidents in different threads to keep the thread clean. In
> doing
> >> so, it will ensure your issues are resolved in a timely manner.
> >>
> >> For urgent issues, you may want to contact Microsoft CSS directly.
> Please
> >> check http://support.microsoft.com for regional support phone numbers.
> >>
> >> Any input or comments in this thread are highly appreciated.
> >> ======================================================
> >> This posting is provided "AS IS" with no warranties, and confers no
> rights.
> >>
> >>
.

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