Re: Global Address Book Update

I recommend trying this without deleting the OAB files on the workstation -
it generally works for me to do the Exchange parts, then just do the
"Download Address Book" from Outlook.


""Charles Yang [MSFT]"" <v-chayan@xxxxxxxxxxxxxxxxxxxx> wrote in message
news:UwRXyWdrFHA.3932@xxxxxxxxxxxxxxxxxxxxxxxx
> HI Joe,
>
> Welcome to SBS newsgroup.
>
> Issue description:
> ==========
>
> I understand that you want to know how to force outlook client to update
> the GAL on Exchange server. And you also want to know, if you can use
> outlook 2003 on a Windows 2000 clients using RPC over HTTP.
>
> Analyzing and suggestions:
> ===========
>
> Question 1:
>
> Force updates GAL:
>
>
> I. On the Exchange server
>
> 1. Bring up ESM, Recipients, Offline Address Lists.
>
> 2. In the right pane, right click ''Default Offline Address List'' to
> choose ''Rebuild''. Click Yes when being prompted.
>
> II. On the Outlook client
>
> 1. Close Outlook, and then delete all the .OAB files. In most cases,
> they're stored under the folder %Userprofile%\Local Settings\Application
> Data\Microsoft\Outlook.
>
> 2. Bring up Outlook, click Tools, Send/Receive, and then choose ''Download
> Address Book''.
>
> 3. In the pop-up window, ensure ''Full Details'' and ''\Global Address
> List'' are checked.
>
> 4. Ensure the check box is NOT selected "Download Changes Since the last
> Send/Receive", and then click OK.
>
> 5. Check if the GAL is updated.
>
> 6. If the contact still doesn't show up in couple of minutes, let's go to
> server again, bring up Service console by running services.msc; locate the
> service ''Microsoft Exchange System Attendant'' and choose to Restart it.
>
> 7. Restart Outlook, does it show up now?
>
> Additional information about outlook clients and GAL updates time
> frequency:
>
> If left constantly running, Outlook 2003 in cached mode automatically
> updates the Offline Address Book on the client every 24 hours. The 24-hour
> time period is measured from the time that the Offline Address Book was
> last downloaded successfully. For example, if you complete an Offline
> Address Book download at 09:00 today, Outlook will start the Offline
> Address Book download the next day at approximately 09:00. Therefore,
> different people will receive updates at different, random times.
>
> Note The default setting on the Exchange computer is to generate an
> Offline
> Address Book differential file every morning at 04:00. For a change that
> is
> made in Active Directory to reach the client computer, the following
> events
> must occur:
> The change must be picked up by the Exchange computer that generates the
> Offline Address Book files. This can take several hours. At worst, it can
> take 24 hours. This variable will be referred to as "x."
> The Outlook clients must download the Offline Address Book updates every
> 24 hours. This update can take several hours. At worst, it can take 24
> hours. This variable will be referred to as "y."
> The update reaches the client machines x+y hours later, and the worst
> delay
> is 48 hrs. It would be rare for a client to ever experience the complete
> 48-hour delay.
>
> Question 2:
>
> RPC over HTTP
>
> Generally speaking, we recommend use Windows XP SP1 with proper updates
> and
> outlook 2003 to be RPC over HTTP clients for the security reasons, however
> from the technical fields, we can configure IIS 6.0 on SBS to be IIS 5.0
> mix mode to allow RPC over HTTP v1 mode which is supported by Windows 2000
> clients with outlook 2003.
>
> Please refer to following article for more detailed information about the
> system requirements, please note that we do not recommend use Windows 2000
> with outlook 2003 to do the RPC over HTTP as there are many security
> holes.
>
>
> System requirement for RPC over HTTP
>
> http://www.microsoft.com/technet/prodtechnol/exchange/guides/E2k3RPCHTTPDep/
> 91dc76e8-e60f-4f95-a32f-d4de63b263ac.mspx
>
>
> http://msdn.microsoft.com/library/default.asp?url=/library/en-us/rpc/rpc/con
> figuring_computers_for_rpc_over_http.asp
>
> More info:
> ===========
> 823580 How to configure how the Offline Address Book is downloaded when
> you
> use Outlook 2003 in Cached Exchange Mode
> http://support.microsoft.com/?id=823580
>
>
> 867623 Throttling full offline Address Book downloads to limit the effect
> on a LAN in Exchange Server 2003
> http://support.microsoft.com/?id=867623
>
> Hope the above information helpful, if you have any further concerns,
> please feel free to let me know. I am glad to help you.
>
>
>
> Best regards,
>
> Charles Yang (MSFT)
>
> Microsoft CSS Online Newsgroup Support
>
> Get Secure! - www.microsoft.com/security
>
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> --------------------
> | From: "Joseph" <.>
> | Subject: Global Address Book Update
> | Date: Tue, 30 Aug 2005 09:23:54 -0400
> | Lines: 22
> | X-Priority: 3
> | X-MSMail-Priority: Normal
> | X-Newsreader: Microsoft Outlook Express 6.00.2900.2180
> | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2180
> | X-RFC2646: Format=Flowed; Original
> | Message-ID: <uB#HVYWrFHA.1032@xxxxxxxxxxxxxxxxxxxx>
> | Newsgroups: microsoft.public.windows.server.sbs
> | NNTP-Posting-Host: adsl-067-035-100-252.sip.bct.bellsouth.net
> 67.35.100.252
> | Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGP12.phx.gbl
> | Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:149120
> | X-Tomcat-NG: microsoft.public.windows.server.sbs
> |
> |
> | I wasn't sure if this was an Exchange or SBS question, but since I'm
> using
> | the SBS Server Management Console I figured it'd be nicely placed here.
> |
> | I've changed the default SMTP e-mail address of a user on the e-mail
> | addresses tab of the user properties inside the Management Console on an
> | SBS03 Prem. Server, and am wondering how I can force update the Global
> | Address Book to the Outlook Clients to reflect this change. It was
> changed
> | from the .local SMTP address to an external SMTP address so the mails
> will
> | be forwarded out of house to the users personal mail account.
> |
> | On a secondary note, I really wanted to leave the address alone and have
> the
> | remote client check for new mail through RPC over HTTP, but the client
> is
> on
> | Win2000pro. If I upgraded the remote client up to Outlook 2003, would
> this
> | be possible and thus render the previous question unnecessary?
> |
> | (I would really like to know how to solve the first scenario though).
> |
> | Thanks in advance for any help offered.
> | Joe
> |
> |
> |
>


.

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