RE: Global Address Book Update
- From: v-chayan@xxxxxxxxxxxxxxxxxxxx ("Charles Yang [MSFT]")
- Date: Wed, 31 Aug 2005 02:42:52 GMT
HI Joe,
Welcome to SBS newsgroup.
Issue description:
==========
I understand that you want to know how to force outlook client to update
the GAL on Exchange server. And you also want to know, if you can use
outlook 2003 on a Windows 2000 clients using RPC over HTTP.
Analyzing and suggestions:
===========
Question 1:
Force updates GAL:
I. On the Exchange server
1. Bring up ESM, Recipients, Offline Address Lists.
2. In the right pane, right click ''Default Offline Address List'' to
choose ''Rebuild''. Click Yes when being prompted.
II. On the Outlook client
1. Close Outlook, and then delete all the .OAB files. In most cases,
they're stored under the folder %Userprofile%\Local Settings\Application
Data\Microsoft\Outlook.
2. Bring up Outlook, click Tools, Send/Receive, and then choose ''Download
Address Book''.
3. In the pop-up window, ensure ''Full Details'' and ''\Global Address
List'' are checked.
4. Ensure the check box is NOT selected "Download Changes Since the last
Send/Receive", and then click OK.
5. Check if the GAL is updated.
6. If the contact still doesn't show up in couple of minutes, let's go to
server again, bring up Service console by running services.msc; locate the
service ''Microsoft Exchange System Attendant'' and choose to Restart it.
7. Restart Outlook, does it show up now?
Additional information about outlook clients and GAL updates time frequency:
If left constantly running, Outlook 2003 in cached mode automatically
updates the Offline Address Book on the client every 24 hours. The 24-hour
time period is measured from the time that the Offline Address Book was
last downloaded successfully. For example, if you complete an Offline
Address Book download at 09:00 today, Outlook will start the Offline
Address Book download the next day at approximately 09:00. Therefore,
different people will receive updates at different, random times.
Note The default setting on the Exchange computer is to generate an Offline
Address Book differential file every morning at 04:00. For a change that is
made in Active Directory to reach the client computer, the following events
must occur:
The change must be picked up by the Exchange computer that generates the
Offline Address Book files. This can take several hours. At worst, it can
take 24 hours. This variable will be referred to as "x."
The Outlook clients must download the Offline Address Book updates every
24 hours. This update can take several hours. At worst, it can take 24
hours. This variable will be referred to as "y."
The update reaches the client machines x+y hours later, and the worst delay
is 48 hrs. It would be rare for a client to ever experience the complete
48-hour delay.
Question 2:
RPC over HTTP
Generally speaking, we recommend use Windows XP SP1 with proper updates and
outlook 2003 to be RPC over HTTP clients for the security reasons, however
from the technical fields, we can configure IIS 6.0 on SBS to be IIS 5.0
mix mode to allow RPC over HTTP v1 mode which is supported by Windows 2000
clients with outlook 2003.
Please refer to following article for more detailed information about the
system requirements, please note that we do not recommend use Windows 2000
with outlook 2003 to do the RPC over HTTP as there are many security holes.
System requirement for RPC over HTTP
http://www.microsoft.com/technet/prodtechnol/exchange/guides/E2k3RPCHTTPDep/
91dc76e8-e60f-4f95-a32f-d4de63b263ac.mspx
http://msdn.microsoft.com/library/default.asp?url=/library/en-us/rpc/rpc/con
figuring_computers_for_rpc_over_http.asp
More info:
===========
823580 How to configure how the Offline Address Book is downloaded when you
use Outlook 2003 in Cached Exchange Mode
http://support.microsoft.com/?id=823580
867623 Throttling full offline Address Book downloads to limit the effect
on a LAN in Exchange Server 2003
http://support.microsoft.com/?id=867623
Hope the above information helpful, if you have any further concerns,
please feel free to let me know. I am glad to help you.
Best regards,
Charles Yang (MSFT)
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
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--------------------
| From: "Joseph" <.>
| Subject: Global Address Book Update
| Date: Tue, 30 Aug 2005 09:23:54 -0400
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|
| I wasn't sure if this was an Exchange or SBS question, but since I'm
using
| the SBS Server Management Console I figured it'd be nicely placed here.
|
| I've changed the default SMTP e-mail address of a user on the e-mail
| addresses tab of the user properties inside the Management Console on an
| SBS03 Prem. Server, and am wondering how I can force update the Global
| Address Book to the Outlook Clients to reflect this change. It was
changed
| from the .local SMTP address to an external SMTP address so the mails
will
| be forwarded out of house to the users personal mail account.
|
| On a secondary note, I really wanted to leave the address alone and have
the
| remote client check for new mail through RPC over HTTP, but the client is
on
| Win2000pro. If I upgraded the remote client up to Outlook 2003, would
this
| be possible and thus render the previous question unnecessary?
|
| (I would really like to know how to solve the first scenario though).
|
| Thanks in advance for any help offered.
| Joe
|
|
|
.
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