RE: mail relay problems setting up

Hello Paul,

Thank you for posting back!

I have not receive your logs files yet. Please send it again to my mailbox
: v-branee@xxxxxxxxxxxxx

I am looking forward to your reply!

Best regards,

Brandy Nee

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security
======================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

When opening a new thread via the web interface, we recommend you check the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.

Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.
======================================================
This posting is provided "AS IS" with no warranties, and confers no rights.



--------------------
>Thread-Topic: mail relay problems setting up
>thread-index: AcWpisPdbVqsEjc3R/22zK6Kh2Agrw==
>X-WBNR-Posting-Host: 86.133.94.146
>From: "=?Utf-8?B?UGF1bF9ISVQ=?=" <PaulHIT@xxxxxxxxxxxxxxxxxxxxxxxxx>
>References: <20DAF106-F442-4657-B628-2970ACE0BA32@xxxxxxxxxxxxx>
<kC8aBHXoFHA.3472@xxxxxxxxxxxxxxxxxxxxx>
<258DCFA7-EC71-4CE6-8781-E88365BF685F@xxxxxxxxxxxxx>
<BEFCFCA6-255B-4D9F-8C4F-D31BCEAD873A@xxxxxxxxxxxxx>
<8ePIrCkoFHA.2700@xxxxxxxxxxxxxxxxxxxxx>
<274BE9BD-600E-4BE5-8F58-55C23E1B1C17@xxxxxxxxxxxxx>
<jHLxYswoFHA.2700@xxxxxxxxxxxxxxxxxxxxx>
<C782C9CB-230C-407A-B014-0B5CAE0BC3A8@xxxxxxxxxxxxx>
<ELkCvvxoFHA.944@xxxxxxxxxxxxxxxxxxxxx>
<A11BDC43-116C-4ED5-8D94-A46DC648648E@xxxxxxxxxxxxx>
<gRMyU$JqFHA.472@xxxxxxxxxxxxxxxxxxxxx>
<5F2FF6EE-0A23-4C0D-84BF-C52D28AE718E@xxxxxxxxxxxxx>
<C3QVSOWqFHA.1208@xxxxxxxxxxxxxxxxxxxxx>
>Subject: RE: mail relay problems setting up
>Date: Thu, 25 Aug 2005 08:36:30 -0700
>Lines: 336
>Message-ID: <943ABEDC-5115-465B-805F-09393F108D66@xxxxxxxxxxxxx>
>MIME-Version: 1.0
>Content-Type: text/plain;
> charset="Utf-8"
>Content-Transfer-Encoding: 7bit
>X-Newsreader: Microsoft CDO for Windows 2000
>Content-Class: urn:content-classes:message
>Importance: normal
>Priority: normal
>X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
>Newsgroups: microsoft.public.windows.server.sbs
>NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
>Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGXA03.phx.gbl
>Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:147776
>X-Tomcat-NG: microsoft.public.windows.server.sbs
>
>Hi Brandy,
>
>Testing with telent results as follows:-
>
>telnet mail.btopenworld.com 25
>response as follows
>"220 smtp807.mail.ukl.yahoo.com ESMTP"
>
>"EHLO test.com"
>response as follows:-
>"250-smtp800.mail.ukl.yahoo.com"
>"250-AUTH LOGIN PLAIN XYMCOOKIE"
>"250-PIPELINING"
>"250 8BITMIME"
>
>MAIL FROM:admin@xxxxxxxx
>response as follows:-
>"530 Authentication required - Your email could not be sent. To fix this
you
>must make a simple change to your email (known as SMTP authentication).
For
>advice visit www.yahoo.com/smtp"
>
>This is the error message I have seen in the SNTPSVC1 log files.
>
>I have sent the requested log files to your mailbox.
>
>Best Regards
>
>Paul.
>
>
>
>
>
>
>""Brandy Nee [MSFT]"" wrote:
>
>> Hello Paul,
>>
>> Thank you for posting back!
>>
>> Due to complicated of the issue, I need your help to collect the
following
>> logs on your server for us to troubleshoot your issue:
>>
>> 1. Can you Telnet to your ISP, please refer to the steps in the the
>> following KB article:
>>
>> 153119 XFOR: Telnet to Port 25 to Test SMTP Communication
>> http://support.microsoft.com/?id=153119
>>
>> 2. SMTP logging:
>>
>> a). Open the properties page of the Default SMTP Virtual Server in
Exchange
>> System Manager.
>>
>> b). On the General tab, check the "Enable logging" box.
>>
>> c). Click Properties, click the Extended Properties tab and check all
the
>> boxes on the list.
>>
>> d). Click OK twice.
>>
>> e). Right click Default SMTP Virtual Server, select Stop and restart the
>> SMTP virtual server.
>>
>> f). Try sending a message to an extnernal recipient to reproduce the
issue.
>>
>> g). Stop the SMTP virtual server.
>>
>> h). Go to the C:\WINDOWS\system32\LogFiles\SMTPSVC1 folder and send me
the
>> latest two (if there are many) log files to my mailbox.
>>
>> 3. SMTP Tracking:
>>
>> a). On the server, go to Exchange System Manager.
>>
>> b). Expand to Yourserver(Exchange)\Servers\Yourserver.
>>
>> c). Right click Yourserver, go to the General tab.
>>
>> d). Enable the box Enable Message Tracking, and click OK.
>>
>> e). Go to Yourserver(Exchange)\Tools\Monitoring and Status\Message
Tracking
>> Center.
>>
>> f). On the right pane, please fill in the Sender, Server and Recipients
>> blanks, and then click Find Now.
>>
>> g). Now the e-mail information will be displayed in the button, and
click
>> it.
>>
>> h). Now it will show you the Message History, please paste me the full
>> content of the information.
>>
>> 4. Where did you get the error code "530 authentication required", from
>> NDR? If yes, please forward the NDR to my mailbox.
>>
>> I am appreciated your time and co-operation, and looking forward to your
>> reply!
>>
>> Best regards,
>>
>> Brandy Nee
>>
>> Microsoft CSS Online Newsgroup Support
>>
>> Get Secure! - www.microsoft.com/security
>> ======================================================
>> This newsgroup only focuses on SBS technical issues. If you have issues
>> regarding other Microsoft products, you'd better post in the
corresponding
>> newsgroups so that they can be resolved in an efficient and timely
manner.
>> You can locate the newsgroup here:
>> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
>>
>> When opening a new thread via the web interface, we recommend you check
the
>> "Notify me of replies" box to receive e-mail notifications when there
are
>> any updates in your thread. When responding to posts via your
newsreader,
>> please "Reply to Group" so that others may learn and benefit from your
>> issue.
>>
>> Microsoft engineers can only focus on one issue per thread. Although we
>> provide other information for your reference, we recommend you post
>> different incidents in different threads to keep the thread clean. In
doing
>> so, it will ensure your issues are resolved in a timely manner.
>>
>> For urgent issues, you may want to contact Microsoft CSS directly.
Please
>> check http://support.microsoft.com for regional support phone numbers.
>>
>> Any input or comments in this thread are highly appreciated.
>> ======================================================
>> This posting is provided "AS IS" with no warranties, and confers no
rights.
>>
>>
>>
>> --------------------
>> >Thread-Topic: mail relay problems setting up
>> >thread-index: AcWovg//ody2hG9KTUeeINX3V3Sgeg==
>> >X-WBNR-Posting-Host: 86.133.94.146
>> >From: "=?Utf-8?B?UGF1bF9ISVQ=?=" <PaulHIT@xxxxxxxxxxxxxxxxxxxxxxxxx>
>> >References: <20DAF106-F442-4657-B628-2970ACE0BA32@xxxxxxxxxxxxx>
>> <kC8aBHXoFHA.3472@xxxxxxxxxxxxxxxxxxxxx>
>> <258DCFA7-EC71-4CE6-8781-E88365BF685F@xxxxxxxxxxxxx>
>> <BEFCFCA6-255B-4D9F-8C4F-D31BCEAD873A@xxxxxxxxxxxxx>
>> <8ePIrCkoFHA.2700@xxxxxxxxxxxxxxxxxxxxx>
>> <274BE9BD-600E-4BE5-8F58-55C23E1B1C17@xxxxxxxxxxxxx>
>> <jHLxYswoFHA.2700@xxxxxxxxxxxxxxxxxxxxx>
>> <C782C9CB-230C-407A-B014-0B5CAE0BC3A8@xxxxxxxxxxxxx>
>> <ELkCvvxoFHA.944@xxxxxxxxxxxxxxxxxxxxx>
>> <A11BDC43-116C-4ED5-8D94-A46DC648648E@xxxxxxxxxxxxx>
>> <gRMyU$JqFHA.472@xxxxxxxxxxxxxxxxxxxxx>
>> >Subject: RE: mail relay problems setting up
>> >Date: Wed, 24 Aug 2005 08:11:11 -0700
>> >Lines: 320
>> >Message-ID: <5F2FF6EE-0A23-4C0D-84BF-C52D28AE718E@xxxxxxxxxxxxx>
>> >MIME-Version: 1.0
>> >Content-Type: text/plain;
>> > charset="Utf-8"
>> >Content-Transfer-Encoding: 7bit
>> >X-Newsreader: Microsoft CDO for Windows 2000
>> >Content-Class: urn:content-classes:message
>> >Importance: normal
>> >Priority: normal
>> >X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
>> >Newsgroups: microsoft.public.windows.server.sbs
>> >NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
>> >Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGXA02.phx.gbl!TK2MSFTNGXA03.phx.gbl
>> >Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:147389
>> >X-Tomcat-NG: microsoft.public.windows.server.sbs
>> >
>> >Hi Brandy,
>> >
>> >Many thanks for your prompt reply.
>> >
>> >However I have already been here and done as you suggest but this is
when
>> I
>> >get
>> >the "530 authentication requred" returned from the BT SMTP server.
>> >
>> >Can you advise if there is a way on SBS 2003 Exchange to set this
>> >authentication.
>> >(This is easily achived on a direct (non Exchange) Outlook connection
with
>> a
>> >tick box)
>> >
>> >Many Thanks
>> >
>> >Paul
>> >
>> >
>> >""Brandy Nee [MSFT]"" wrote:
>> >
>> >> Hello Paul,
>> >>
>> >> Thank you for posting to the SBS Newsgroup.
>> >>
>> >> Yes, you can configure this on Exchange Server. Please see my steps:
>> >>
>> >> 1. Open Exchange System Manager.
>> >>
>> >> 2. Expand to Yourserver (Exchange)\Connector\SmallBusiness SMTP
>> Connector.
>> >>
>> >> 3. Right click SmallBusiness SMTP Connector, go to Properties,
Advanced
>> >> tab, click Outbound Security.
>> >>
>> >> 4. Select Basic authentication (Password is sent in clear text).
Click
>> >> Modify.
>> >>
>> >> 5. Input User name and Password. You need to ask BT for the User name
>> and
>> >> Password.
>> >>
>> >> Hope this information helps. If you have any questions or concerns on
>> this
>> >> issue, please feel free to let me know. I am glad to be of
assistance!
>> >>
>> >> Best regards,
>> >>
>> >> Brandy Nee
>> >>
>> >> Microsoft CSS Online Newsgroup Support
>> >>
>> >> Get Secure! - www.microsoft.com/security
>> >> ======================================================
>> >> This newsgroup only focuses on SBS technical issues. If you have
issues
>> >> regarding other Microsoft products, you'd better post in the
>> corresponding
>> >> newsgroups so that they can be resolved in an efficient and timely
>> manner.
>> >> You can locate the newsgroup here:
>> >> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
>> >>
>> >> When opening a new thread via the web interface, we recommend you
check
>> the
>> >> "Notify me of replies" box to receive e-mail notifications when there
>> are
>> >> any updates in your thread. When responding to posts via your
>> newsreader,
>> >> please "Reply to Group" so that others may learn and benefit from
your
>> >> issue.
>> >>
>> >> Microsoft engineers can only focus on one issue per thread. Although
we
>> >> provide other information for your reference, we recommend you post
>> >> different incidents in different threads to keep the thread clean. In
>> doing
>> >> so, it will ensure your issues are resolved in a timely manner.
>> >>
>> >> For urgent issues, you may want to contact Microsoft CSS directly.
>> Please
>> >> check http://support.microsoft.com for regional support phone numbers.
>> >>
>> >> Any input or comments in this thread are highly appreciated.
>> >> ======================================================
>> >> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>> >>
>> >>
>> >>
>> >> --------------------
>> >> >Thread-Topic: mail relay problems setting up
>> >> >thread-index: AcWn96O7kKXNfeIsTI6w+LqA9UqEqQ==
>> >> >X-WBNR-Posting-Host: 86.133.94.146
>> >> >From: "=?Utf-8?B?UGF1bF9ISVQ=?=" <PaulHIT@xxxxxxxxxxxxxxxxxxxxxxxxx>
>> >> >References: <20DAF106-F442-4657-B628-2970ACE0BA32@xxxxxxxxxxxxx>
>> >> <kC8aBHXoFHA.3472@xxxxxxxxxxxxxxxxxxxxx>
>> >> <258DCFA7-EC71-4CE6-8781-E88365BF685F@xxxxxxxxxxxxx>
>> >> <BEFCFCA6-255B-4D9F-8C4F-D31BCEAD873A@xxxxxxxxxxxxx>
>> >> <8ePIrCkoFHA.2700@xxxxxxxxxxxxxxxxxxxxx>
>> >> <274BE9BD-600E-4BE5-8F58-55C23E1B1C17@xxxxxxxxxxxxx>
>> >> <jHLxYswoFHA.2700@xxxxxxxxxxxxxxxxxxxxx>
>> >> <C782C9CB-230C-407A-B014-0B5CAE0BC3A8@xxxxxxxxxxxxx>
>> >> <ELkCvvxoFHA.944@xxxxxxxxxxxxxxxxxxxxx>
>> >> >Subject: RE: mail relay problems setting up
>> >> >Date: Tue, 23 Aug 2005 08:30:49 -0700
>> >> >Lines: 319
>> >> >Message-ID: <A11BDC43-116C-4ED5-8D94-A46DC648648E@xxxxxxxxxxxxx>
>> >> >MIME-Version: 1.0
>> >> >Content-Type: text/plain;
>> >> > charset="Utf-8"
>> >> >Content-Transfer-Encoding: 7bit
>> >> >X-Newsreader: Microsoft CDO for Windows 2000
>> >> >Content-Class: urn:content-classes:message
>> >> >Importance: normal
>> >> >Priority: normal
>> >> >X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
>> >> >Newsgroups: microsoft.public.windows.server.sbs
>> >> >NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
>> >> >Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGXA03.phx.gbl
>> >> >Xref: TK2MSFTNGXA01.phx.gbl
microsoft.public.windows.server.sbs:147012
>> >> >X-Tomcat-NG: microsoft.public.windows.server.sbs
>> >> >
>> >> >Hi Brandy,
>> >> >
>> >> >Can I jump in here and ask a related question?
>> >> >
>> >> >I have a very similiar problem to the one described here and have
been
>> >> >following the thread with interest.
>> >> >
>> >> >My question is that I also use BT for outgoing SMTP and if I use
>> Outlook
>> >> as
>> >> >a direct connection I have to set "My Outgoing Server(smtp) Requires

>> >> >Authentication" in order for it to work. Can you tell me where amd
how
>> >> this
>> >> >handled by the smtp connector in SBS 2003.
>> >> >
>> >> >Many thanks
>> >> >
>> >> >Paul.
>> >> >
>> >> >
>> >> >""Brandy Nee [MSFT]"" wrote:
>> >> >
>> >> >> Hello John,
>> >> >>
>> >> >> Thank you for posting back!
>> >> >>
>> >> >> Please take your time to perform the steps. If you have any
updates,
>> >> please
>> >> >> feel free to let me know. I am always standing by and looking
forward
>> to
>> >> >> your reply!
>> >> >>
>> >> >> Best regards,
>> >> >>
>> >> >> Brandy Nee
>> >> >>
>> >> >> Microsoft CSS Online Newsgroup Support
>> >> >>
>> >> >> Get Secure! - www.microsoft.com/security
>> >> >> ======================================================
>> >> >> This newsgroup only focuses on SBS technical issues. If you have
>> issues
>> >> >> regarding other Microsoft products, you'd better post in the
>> >> corresponding
>> >> >> newsgroups so that they can be resolved in an efficient and timely
>> >> manner.
>

.