RE: Autoresponders
- From: v-natliu@xxxxxxxxxxxxxxxxxxxx ("Nathan Liu [MSFT]")
- Date: Fri, 26 Aug 2005 14:33:45 GMT
Hi Mark,
Thank you for your reply.
Consider your current condition, please refer to the below KB article to
use the Out of Office Assistant in Office Outlook 2003:
290846 How to use the Out of Office Assistant in Office Outlook 2003 and in
http://support.microsoft.com/?id=290846
I am appreciated your time and cooperation. If anything is unclear, please
feel free to let me know. I am looking forward to hearing from you.
Best regards,
Nathan Liu (MSFT)
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
======================================================
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For urgent issues, you may want to contact Microsoft CSS directly. Please
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Any input or comments in this thread are highly appreciated.
======================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
>Thread-Topic: Autoresponders
>thread-index: AcWo6eqQ83eQhLGORdug2mU8+2s2Uw==
>X-WBNR-Posting-Host: 66.14.61.182
>From: "=?Utf-8?B?TWFyaw==?=" <Mark@xxxxxxxxxxxxxxxxxxxxxxxxx>
>References: <79745D3B-9E5A-4BDD-9D99-65F3DD8D9412@xxxxxxxxxxxxx>
<BAmFN1GqFHA.472@xxxxxxxxxxxxxxxxxxxxx>
>Subject: RE: Autoresponders
>Date: Wed, 24 Aug 2005 13:25:06 -0700
>Lines: 148
>Message-ID: <12F61FCF-D4DD-4E71-826E-B61CEAEBD219@xxxxxxxxxxxxx>
>MIME-Version: 1.0
>Content-Type: text/plain;
> charset="Utf-8"
>Content-Transfer-Encoding: 8bit
>X-Newsreader: Microsoft CDO for Windows 2000
>Content-Class: urn:content-classes:message
>Importance: normal
>Priority: normal
>X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
>Newsgroups: microsoft.public.windows.server.sbs
>NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
>Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGXA02.phx.gbl!TK2MSFTNGXA03.phx.gbl
>Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:147485
>X-Tomcat-NG: microsoft.public.windows.server.sbs
>
>Hi Nathan,
>
>I've tried this and hit a snag.
>
>Our support mailbox is not a real user, i.e. we have a user account called
>support, with mailbox support@, but no-one ever logs into that account.
>Instead, users add that mailbox to their Outlook, so for example I can see
my
>own personal mailbox and the support mailbox too.
>
>I tried adding a rule to send a specific template when email was received,
>and got a warning that this is a "client-side" rule and would only work
when
>Outlook is running. Clearly we want the rule to run overnight, weekends
etc
>when a client machine may not be running.
>
>Can this rule be run just from the Exchange server? If not, can it be run
>from a client Outlook if that user is not logged on as support but as
another
>user who has permission to view the support mailbox?
>
>Thanks,
>
>- Mark
>
>
>""Nathan Liu [MSFT]"" wrote:
>
>> Hello Mark,
>>
>> Thank you for posting in the SBS newsgroup.
>>
>> According to your description, I understand that you would like to
>> configure auto-reply on the support@xxxxxxxxxxxxx mailbox. If I have
>> misunderstood your concern, please don¡¯t hesitate to let me know.
>>
>> To enable the auto-reply function on the specific mailbox, please
perform
>> the below steps:
>>
>> I. Enable 'Allow automatic replies' option on the Exchange Server:
>>
>> 1. Open the ESM (Exchange System Manager).
>> 2. Expand the organization name.
>> 3. Expand "Global Settings".
>> 4. Highlight "Internet Message Formats".
>> 5. Go to the properties of the Default message format, in the right-hand
>> pane.
>> 6. Go to the Advanced tab.
>> 7. Make sure the following settings are enabled:
>>
>> Allow out of office responses
>> Allow automatic replies
>> Allow automatic forward
>>
>> II. Create an auto-reply rule on the client Outlook.
>>
>> 1. To create an Auto-Reply rule, please log into Outlook, click Tools->
>> Rules and Alerts-> Create a new Rule and use Criteria:
>>
>> 2. Apply this rule after the message arrives, reply using a specific
>> template.
>>
>> 3. Then customize the template so Auto-Reply will use this template.
>>
>> To get additional detailed information, you may refer to the following
KB
>> article:
>>
>> Demo: Automatically reply to messages while out of the office
>> http://office.microsoft.com/en-us/assistance/HA012194181033.aspx
>>
>> Automatically reply to incoming messages while out of the office
>> http://office.microsoft.com/en-us/assistance/HP052422291033.aspx
>>
>> 821899 How to Enable Out-of-Office Reply Messages to the Internet
>> http://support.microsoft.com/?id=821899
>>
>> I am appreciated your time and cooperation. If anything is unclear,
please
>> feel free to let me know. I am looking forward to hearing from you.
>>
>> Best regards,
>>
>> Nathan Liu (MSFT)
>> Microsoft CSS Online Newsgroup Support
>>
>> Get Secure! - www.microsoft.com/security
>> ======================================================
>> This newsgroup only focuses on SBS technical issues. If you have issues
>> regarding other Microsoft products, you'd better post in the
corresponding
>> newsgroups so that they can be resolved in an efficient and timely
manner.
>> You can locate the newsgroup here:
>> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
>>
>> When opening a new thread via the web interface, we recommend you check
the
>> "Notify me of replies" box to receive e-mail notifications when there
are
>> any updates in your thread. When responding to posts via your
newsreader,
>> please "Reply to Group" so that others may learn and benefit from your
>> issue.
>>
>> Microsoft engineers can only focus on one issue per thread. Although we
>> provide other information for your reference, we recommend you post
>> different incidents in different threads to keep the thread clean. In
doing
>> so, it will ensure your issues are resolved in a timely manner.
>>
>> For urgent issues, you may want to contact Microsoft CSS directly.
Please
>> check http://support.microsoft.com for regional support phone numbers.
>>
>> Any input or comments in this thread are highly appreciated.
>> ======================================================
>> This posting is provided "AS IS" with no warranties, and confers no
rights.
>>
>> --------------------
>> >Thread-Topic: Autoresponders
>> >thread-index: AcWoRYG5GIrYT09PSzaSZrP2z305Zg==
>> >X-WBNR-Posting-Host: 66.14.61.182
>> >From: "=?Utf-8?B?TWFyaw==?=" <Mark@xxxxxxxxxxxxxxxxxxxxxxxxx>
>> >Subject: Autoresponders
>> >Date: Tue, 23 Aug 2005 17:48:18 -0700
>> >Lines: 12
>> >Message-ID: <79745D3B-9E5A-4BDD-9D99-65F3DD8D9412@xxxxxxxxxxxxx>
>> >MIME-Version: 1.0
>> >Content-Type: text/plain;
>> > charset="Utf-8"
>> >Content-Transfer-Encoding: 7bit
>> >X-Newsreader: Microsoft CDO for Windows 2000
>> >Content-Class: urn:content-classes:message
>> >Importance: normal
>> >Priority: normal
>> >X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
>> >Newsgroups: microsoft.public.windows.server.sbs
>> >NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
>> >Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGXA03.phx.gbl
>> >Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:147195
>> >X-Tomcat-NG: microsoft.public.windows.server.sbs
>> >
>> >Hi,
>> >
>> >I have SBS 2003 Standard edition.
>> >
>> >One of our mailboxes is a support@xxxxxxxxxxxxx thing, and is shared by
>> >several support engineers. We'd like to put an autoresponder on, so
that
>> any
>> >email sent to support@ gets an immediate "we have received your email"
>> type
>> >of response. can I do this with Exchange?
>> >
>> >Thanks,
>> >
>> >Mark
>> >
>>
>>
>
.
- References:
- Autoresponders
- From: Mark
- RE: Autoresponders
- From: "Nathan Liu [MSFT]"
- RE: Autoresponders
- From: Mark
- Autoresponders
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