RE: mail relay problems setting up

Hi Brandy,

Testing with telent results as follows:-

telnet mail.btopenworld.com 25
response as follows
"220 smtp807.mail.ukl.yahoo.com ESMTP"

"EHLO test.com"
response as follows:-
"250-smtp800.mail.ukl.yahoo.com"
"250-AUTH LOGIN PLAIN XYMCOOKIE"
"250-PIPELINING"
"250 8BITMIME"

MAIL FROM:admin@xxxxxxxx
response as follows:-
"530 Authentication required - Your email could not be sent. To fix this you
must make a simple change to your email (known as SMTP authentication). For
advice visit www.yahoo.com/smtp"

This is the error message I have seen in the SNTPSVC1 log files.

I have sent the requested log files to your mailbox.

Best Regards

Paul.






""Brandy Nee [MSFT]"" wrote:

> Hello Paul,
>
> Thank you for posting back!
>
> Due to complicated of the issue, I need your help to collect the following
> logs on your server for us to troubleshoot your issue:
>
> 1. Can you Telnet to your ISP, please refer to the steps in the the
> following KB article:
>
> 153119 XFOR: Telnet to Port 25 to Test SMTP Communication
> http://support.microsoft.com/?id=153119
>
> 2. SMTP logging:
>
> a). Open the properties page of the Default SMTP Virtual Server in Exchange
> System Manager.
>
> b). On the General tab, check the "Enable logging" box.
>
> c). Click Properties, click the Extended Properties tab and check all the
> boxes on the list.
>
> d). Click OK twice.
>
> e). Right click Default SMTP Virtual Server, select Stop and restart the
> SMTP virtual server.
>
> f). Try sending a message to an extnernal recipient to reproduce the issue.
>
> g). Stop the SMTP virtual server.
>
> h). Go to the C:\WINDOWS\system32\LogFiles\SMTPSVC1 folder and send me the
> latest two (if there are many) log files to my mailbox.
>
> 3. SMTP Tracking:
>
> a). On the server, go to Exchange System Manager.
>
> b). Expand to Yourserver(Exchange)\Servers\Yourserver.
>
> c). Right click Yourserver, go to the General tab.
>
> d). Enable the box Enable Message Tracking, and click OK.
>
> e). Go to Yourserver(Exchange)\Tools\Monitoring and Status\Message Tracking
> Center.
>
> f). On the right pane, please fill in the Sender, Server and Recipients
> blanks, and then click Find Now.
>
> g). Now the e-mail information will be displayed in the button, and click
> it.
>
> h). Now it will show you the Message History, please paste me the full
> content of the information.
>
> 4. Where did you get the error code "530 authentication required", from
> NDR? If yes, please forward the NDR to my mailbox.
>
> I am appreciated your time and co-operation, and looking forward to your
> reply!
>
> Best regards,
>
> Brandy Nee
>
> Microsoft CSS Online Newsgroup Support
>
> Get Secure! - www.microsoft.com/security
> ======================================================
> This newsgroup only focuses on SBS technical issues. If you have issues
> regarding other Microsoft products, you'd better post in the corresponding
> newsgroups so that they can be resolved in an efficient and timely manner.
> You can locate the newsgroup here:
> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
>
> When opening a new thread via the web interface, we recommend you check the
> "Notify me of replies" box to receive e-mail notifications when there are
> any updates in your thread. When responding to posts via your newsreader,
> please "Reply to Group" so that others may learn and benefit from your
> issue.
>
> Microsoft engineers can only focus on one issue per thread. Although we
> provide other information for your reference, we recommend you post
> different incidents in different threads to keep the thread clean. In doing
> so, it will ensure your issues are resolved in a timely manner.
>
> For urgent issues, you may want to contact Microsoft CSS directly. Please
> check http://support.microsoft.com for regional support phone numbers.
>
> Any input or comments in this thread are highly appreciated.
> ======================================================
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
>
>
> --------------------
> >Thread-Topic: mail relay problems setting up
> >thread-index: AcWovg//ody2hG9KTUeeINX3V3Sgeg==
> >X-WBNR-Posting-Host: 86.133.94.146
> >From: "=?Utf-8?B?UGF1bF9ISVQ=?=" <PaulHIT@xxxxxxxxxxxxxxxxxxxxxxxxx>
> >References: <20DAF106-F442-4657-B628-2970ACE0BA32@xxxxxxxxxxxxx>
> <kC8aBHXoFHA.3472@xxxxxxxxxxxxxxxxxxxxx>
> <258DCFA7-EC71-4CE6-8781-E88365BF685F@xxxxxxxxxxxxx>
> <BEFCFCA6-255B-4D9F-8C4F-D31BCEAD873A@xxxxxxxxxxxxx>
> <8ePIrCkoFHA.2700@xxxxxxxxxxxxxxxxxxxxx>
> <274BE9BD-600E-4BE5-8F58-55C23E1B1C17@xxxxxxxxxxxxx>
> <jHLxYswoFHA.2700@xxxxxxxxxxxxxxxxxxxxx>
> <C782C9CB-230C-407A-B014-0B5CAE0BC3A8@xxxxxxxxxxxxx>
> <ELkCvvxoFHA.944@xxxxxxxxxxxxxxxxxxxxx>
> <A11BDC43-116C-4ED5-8D94-A46DC648648E@xxxxxxxxxxxxx>
> <gRMyU$JqFHA.472@xxxxxxxxxxxxxxxxxxxxx>
> >Subject: RE: mail relay problems setting up
> >Date: Wed, 24 Aug 2005 08:11:11 -0700
> >Lines: 320
> >Message-ID: <5F2FF6EE-0A23-4C0D-84BF-C52D28AE718E@xxxxxxxxxxxxx>
> >MIME-Version: 1.0
> >Content-Type: text/plain;
> > charset="Utf-8"
> >Content-Transfer-Encoding: 7bit
> >X-Newsreader: Microsoft CDO for Windows 2000
> >Content-Class: urn:content-classes:message
> >Importance: normal
> >Priority: normal
> >X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
> >Newsgroups: microsoft.public.windows.server.sbs
> >NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
> >Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGXA02.phx.gbl!TK2MSFTNGXA03.phx.gbl
> >Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:147389
> >X-Tomcat-NG: microsoft.public.windows.server.sbs
> >
> >Hi Brandy,
> >
> >Many thanks for your prompt reply.
> >
> >However I have already been here and done as you suggest but this is when
> I
> >get
> >the "530 authentication requred" returned from the BT SMTP server.
> >
> >Can you advise if there is a way on SBS 2003 Exchange to set this
> >authentication.
> >(This is easily achived on a direct (non Exchange) Outlook connection with
> a
> >tick box)
> >
> >Many Thanks
> >
> >Paul
> >
> >
> >""Brandy Nee [MSFT]"" wrote:
> >
> >> Hello Paul,
> >>
> >> Thank you for posting to the SBS Newsgroup.
> >>
> >> Yes, you can configure this on Exchange Server. Please see my steps:
> >>
> >> 1. Open Exchange System Manager.
> >>
> >> 2. Expand to Yourserver (Exchange)\Connector\SmallBusiness SMTP
> Connector.
> >>
> >> 3. Right click SmallBusiness SMTP Connector, go to Properties, Advanced
> >> tab, click Outbound Security.
> >>
> >> 4. Select Basic authentication (Password is sent in clear text). Click
> >> Modify.
> >>
> >> 5. Input User name and Password. You need to ask BT for the User name
> and
> >> Password.
> >>
> >> Hope this information helps. If you have any questions or concerns on
> this
> >> issue, please feel free to let me know. I am glad to be of assistance!
> >>
> >> Best regards,
> >>
> >> Brandy Nee
> >>
> >> Microsoft CSS Online Newsgroup Support
> >>
> >> Get Secure! - www.microsoft.com/security
> >> ======================================================
> >> This newsgroup only focuses on SBS technical issues. If you have issues
> >> regarding other Microsoft products, you'd better post in the
> corresponding
> >> newsgroups so that they can be resolved in an efficient and timely
> manner.
> >> You can locate the newsgroup here:
> >> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
> >>
> >> When opening a new thread via the web interface, we recommend you check
> the
> >> "Notify me of replies" box to receive e-mail notifications when there
> are
> >> any updates in your thread. When responding to posts via your
> newsreader,
> >> please "Reply to Group" so that others may learn and benefit from your
> >> issue.
> >>
> >> Microsoft engineers can only focus on one issue per thread. Although we
> >> provide other information for your reference, we recommend you post
> >> different incidents in different threads to keep the thread clean. In
> doing
> >> so, it will ensure your issues are resolved in a timely manner.
> >>
> >> For urgent issues, you may want to contact Microsoft CSS directly.
> Please
> >> check http://support.microsoft.com for regional support phone numbers.
> >>
> >> Any input or comments in this thread are highly appreciated.
> >> ======================================================
> >> This posting is provided "AS IS" with no warranties, and confers no
> rights.
> >>
> >>
> >>
> >> --------------------
> >> >Thread-Topic: mail relay problems setting up
> >> >thread-index: AcWn96O7kKXNfeIsTI6w+LqA9UqEqQ==
> >> >X-WBNR-Posting-Host: 86.133.94.146
> >> >From: "=?Utf-8?B?UGF1bF9ISVQ=?=" <PaulHIT@xxxxxxxxxxxxxxxxxxxxxxxxx>
> >> >References: <20DAF106-F442-4657-B628-2970ACE0BA32@xxxxxxxxxxxxx>
> >> <kC8aBHXoFHA.3472@xxxxxxxxxxxxxxxxxxxxx>
> >> <258DCFA7-EC71-4CE6-8781-E88365BF685F@xxxxxxxxxxxxx>
> >> <BEFCFCA6-255B-4D9F-8C4F-D31BCEAD873A@xxxxxxxxxxxxx>
> >> <8ePIrCkoFHA.2700@xxxxxxxxxxxxxxxxxxxxx>
> >> <274BE9BD-600E-4BE5-8F58-55C23E1B1C17@xxxxxxxxxxxxx>
> >> <jHLxYswoFHA.2700@xxxxxxxxxxxxxxxxxxxxx>
> >> <C782C9CB-230C-407A-B014-0B5CAE0BC3A8@xxxxxxxxxxxxx>
> >> <ELkCvvxoFHA.944@xxxxxxxxxxxxxxxxxxxxx>
> >> >Subject: RE: mail relay problems setting up
> >> >Date: Tue, 23 Aug 2005 08:30:49 -0700
> >> >Lines: 319
> >> >Message-ID: <A11BDC43-116C-4ED5-8D94-A46DC648648E@xxxxxxxxxxxxx>
> >> >MIME-Version: 1.0
> >> >Content-Type: text/plain;
> >> > charset="Utf-8"
> >> >Content-Transfer-Encoding: 7bit
> >> >X-Newsreader: Microsoft CDO for Windows 2000
> >> >Content-Class: urn:content-classes:message
> >> >Importance: normal
> >> >Priority: normal
> >> >X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
> >> >Newsgroups: microsoft.public.windows.server.sbs
> >> >NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
> >> >Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGXA03.phx.gbl
> >> >Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:147012
> >> >X-Tomcat-NG: microsoft.public.windows.server.sbs
> >> >
> >> >Hi Brandy,
> >> >
> >> >Can I jump in here and ask a related question?
> >> >
> >> >I have a very similiar problem to the one described here and have been
> >> >following the thread with interest.
> >> >
> >> >My question is that I also use BT for outgoing SMTP and if I use
> Outlook
> >> as
> >> >a direct connection I have to set "My Outgoing Server(smtp) Requires
> >> >Authentication" in order for it to work. Can you tell me where amd how
> >> this
> >> >handled by the smtp connector in SBS 2003.
> >> >
> >> >Many thanks
> >> >
> >> >Paul.
> >> >
> >> >
> >> >""Brandy Nee [MSFT]"" wrote:
> >> >
> >> >> Hello John,
> >> >>
> >> >> Thank you for posting back!
> >> >>
> >> >> Please take your time to perform the steps. If you have any updates,
> >> please
> >> >> feel free to let me know. I am always standing by and looking forward
> to
> >> >> your reply!
> >> >>
> >> >> Best regards,
> >> >>
> >> >> Brandy Nee
> >> >>
> >> >> Microsoft CSS Online Newsgroup Support
> >> >>
> >> >> Get Secure! - www.microsoft.com/security
> >> >> ======================================================
> >> >> This newsgroup only focuses on SBS technical issues. If you have
> issues
> >> >> regarding other Microsoft products, you'd better post in the
> >> corresponding
> >> >> newsgroups so that they can be resolved in an efficient and timely
> >> manner.
.