RE: Internet slow after SBS 2003 SP1 install

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Hi Tom,

Thanks for you posting here!

For your description, I understand that you concern is the internet access
speed is slow and can not load Dell Server Management Version 4. if I am
off base, please don't hesitate to let me know.

Before we go further to troubleshooting the issue, please help me collect
some information to isolate the issue:

1. When you access internet, did you get any error message? if so, please
get a screen shot of the error message and send to me.
2. How about you access internal web site like Companyweb in internal
network?
3. Can internal web site load properly? And can monitoring and reporting
load properly?
4. Can you find any event error log in Event Viewer? If so, please paste
the accurate error info in the newsgroup.
5. Have you rerun CEICW to configure network again? If not, please try to
run it and how about the result? You can refer to the following KB article
to configure network connection.

867483 How to configure networks in ISA Server 2004
http://support.microsoft.com/?id=867483

825763 How to configure Internet access in Windows Small Business Server
2003
http://support.microsoft.com/?id=825763

6. Please run ipconfig /all command in server side and client PCs and give
me the IP configure results.

7£® If the issue persists, please send me the IIS log file for further
analysis:

A. Open IIS MMC, right click Default Web Site and then click Properties.
B. Click Website tab and then check Enable logging.
C. Stop the Default Website and rename the existing IIS log files under
C:\WINDOWS\system32\LogFiles.
D. Restart the Default Website and try Server Activesync to reproduce the
problem.
E. Go to the following folder: C:\WINDOWS\system32\LogFiles.
F. Send me the log file to my working email address v-yanniw@xxxxxxxxxxxxxx

8. Please get the ISAINFO and the web proxy/Firewall service log (with
full option enabled) when the problem is reproduced.

To enable ISA log:
A. Open ISA Management, expand Server and Arrays\your server\Monitoring
Configuration\Logs.
B. Double-click ISA Server Firewall service, ensure "Enable logging for
this service" is checked. On the Fields tab, click Select All and then
click OK.
C. Double-click ISA Server Web Proxy Service, ensure "Enable logging for
this service" is checked. On the Fields tab, click Select All and then
click OK.

To get the ISAINFO: http://www.isatools.org/ISAInfo.vbe

Furthermore, please also try to reproduce the issue with enabling the ISA
logs. I will try to check the log and see if the traffic is blocked by ISA.

A. Enable all the ISA logging options

1. In ISA Management console ' navigate to 'Servers and Arrays' '
'Monitoring Configuration' ' Logs, double click 'ISA Server Firewall
service' and switch to the 'Fields' tab, and then click 'Select All'.

2. Do the same thing (enable all the log options) to 'ISA Server Web Proxy
Service'.

3. Do the same thing (enable all the log options) to 'Packet Filters'.

B. Clean Up the existing logs

1. Stop all the ISA services which includes 'MS Web Proxy', 'MS Firewall'
and 'MS Scheduled Cache Content Download'.

2. Delete all the log files in 'C:\Program Files\Microsoft ISA
Server\ISALogs'.

3. Restart the services: 'MS Web Proxy', 'MS Firewall' and 'MS Scheduled
Cache Content Download'.

C. Reproduce the problem on one remote XP client, and then compress and
send all new generated logs to me at (C:\Program Files\Microsoft ISA
Server\ISALogs). Please also note the XP client IP.

Please add all files to a zip file and send it to v-yanniw@xxxxxxxxxxxxx

I appreciate you time and efforts to perform test. I am currently standing
by for you about the test result. I am always happy to be of further
assistance.

Have a nice day!

Best Regards,

Jenny Wu
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
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--------------------
>From: "Tom" <Tomv@xxxxxxxxxxxxxxxxxxxxx>
>Subject: Internet slow after SBS 2003 SP1 install
>Date: Wed, 24 Aug 2005 14:10:09 -0400
>Lines: 9
>Organization: CES
>X-Priority: 3
>X-MSMail-Priority: Normal
>X-Newsreader: Microsoft Outlook Express 6.00.2900.2527
>X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2527
>X-RFC2646: Format=Flowed; Original
>Message-ID: <eO81tcNqFHA.3104@xxxxxxxxxxxxxxxxxxxx>
>Newsgroups: microsoft.public.windows.server.sbs
>NNTP-Posting-Host: fl-207-30-146-168.sta.sprint-hsd.net 207.30.146.168
>Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGP12.phx.gbl
>Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:147442
>X-Tomcat-NG: microsoft.public.windows.server.sbs
>
>I loaded SBS SP1 on our Dell 2600 server all went well except. We have SBS
>2003 Premeum with SQL and ISA 2004 on it.
>1. The internet access is much slower now.
>2. I loaded Dell server management Ver 4. If you try and open it you get
>page can not be found
>
>Tom
>
>
>

.

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