RE: ISA 2004 stops AOL web usage
- From: v-edtian@xxxxxxxxxxxxxxxxxxxx (Edward Tian)
- Date: Wed, 24 Aug 2005 12:16:59 GMT
Dear Dodge:
Thank you for your quick update!
One thing I should clarify is that though we suggest customer install FW
client on all the client computers, we may have to temporarily disable it
when you want to use AOL because there is something incompatible with ISA
firewall client and AOL application. It's a known problem since we have
experienced several similar issues. I appreciate your understanding on it!
Look forward to hearing how it goes. Please feel free to let me know if you
have further questions or concerns.
Have a nice day!
Best Regards
Edward Tian(MSFT)
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
======================================================
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======================================================
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--------------------
| Thread-Topic: ISA 2004 stops AOL web usage
| thread-index: AcWooqsOUYnvnAGQSSuVTjziIQLzQQ==
| X-WBNR-Posting-Host: 152.163.100.201
| From: "=?Utf-8?B?RG9kZ2U=?=" <Dodge@xxxxxxxxxxxxxxxxxxxxxxxxx>
| References: <767DBAD4-2442-499D-9592-2F5C787ED9F4@xxxxxxxxxxxxx>
<L39blrJqFHA.2152@xxxxxxxxxxxxxxxxxxxxx>
| Subject: RE: ISA 2004 stops AOL web usage
| Date: Wed, 24 Aug 2005 04:55:05 -0700
| Lines: 146
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| Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:147324
| X-Tomcat-NG: microsoft.public.windows.server.sbs
|
| Hi Edward, thanks for the thoughtful and informative repsonse. Answers to
| your questions are below. I did try the Technet work through and did not
have
| success. I will try adding your other New Access Rule and report back.
|
| The Firewall client is installed on all computers (except server). (Is
this
| best practice/recommended? Is so, what is best practice for allowing a
| visitor/guest internet access... previously they could grab an ethernet
| cable, get an IP via DHCP and at least get on the internet - now -
nothing!)
|
| Browsing though Internet Explorer is just fine.
|
| This AOL not being able to use it's internal web browser issue exists on
all
| client computers.
| ------------------------
| "Edward Tian" wrote:
|
| > Dear Dodge:
| > Thank you for posting here.
| >
| > ISA Server 2004 and AOL9.0 can be configured to work together. The
| > following article this document provides a walk-through of the required
| > steps:
| > How to Use America Online 9.0 with ISA Server 2004
| > http://www.microsoft.com/technet/prodtechnol/isa/2004/plan/aol.mspx
| >
| > 1. Is firewall client installed on the workstation? Actually this is a
| > known problem with AOL to work through ISA server. AOL cannot work with
| > Firewall Client and we have to disable it.
| >
| > 2. Can I assume that you cannot browse any web pages through AOL? Can
you
| > access the same web page using IE?
| >
| > 3. Does this problem occur on all client computers?
| >
| > If the problem persists, please try the following steps:
| > Step 1:
| > 1. Start the ISA Server Management tool.
| >
| > 2. Expand ServerName, where ServerName is the name of your ISA Server
| > computer, and then click Firewall Policy.
| >
| > 3. Click the Tasks tab, and then click Create New Access Rule.
| >
| > 4. In the Access rule name box, type a descriptive name for the access
| > rule, and then click Next.
| >
| > 5. Click Allow, click Next, leave the All outbound protocols option
| > selected in the This rule applies to list, and then click Next.
| >
| > 6. On the Access Rule Sources page, click Add.
| >
| > 7. Expand Networks, click Internal to allow all users who are connected
to
| > the internal network to gain access to the Internet, click Add, click
| > Close, and then click Next.
| >
| > 8. Click Add, expand Networks, click External to allow users to gain
access
| > to the external network, click Add, click Close, and then click Next.
| >
| > 9. Leave the default option of All Users in the This rule applies to
| > requests from the following user sets box. Click Next, and then click
| > Finish. (Or you can define specific users who need to use AOL.)
| >
| > 10. Click Apply to save your changes and to update the firewall policy.
| > Click OK.
| >
| > Then, open ISA2004 Management Console, in the left panel, expand to
| > Configuration->Networks. Under "Networks panel", double click
"Internal".
| > Switch to "Web Proxy" panel, click "Authentication?". Uncheck the
"Require
| > all users to authenticate" option.
| >
| > Can you use AOL to browser webpage this time?
| >
| > I appreciate your time and understanding. Please feel free to let me
know
| > if you have any questions or concerns.
| >
| > Have a nice day! :)
| >
| > Best Regards
| > Edward Tian(MSFT)
| > Microsoft CSS Online Newsgroup Support
| >
| > Get Secure! - www.microsoft.com/security
| > ======================================================
| > This newsgroup only focuses on SBS technical issues. If you have issues
| > regarding other Microsoft products, you'd better post in the
corresponding
| > newsgroups so that they can be resolved in an efficient and timely
manner.
| > You can locate the newsgroup here:
| > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
| >
| > When opening a new thread via the web interface, we recommend you check
the
| > "Notify me of replies" box to receive e-mail notifications when there
are
| > any updates in your thread. When responding to posts via your
newsreader,
| > please "Reply to Group" so that others may learn and benefit from your
| > issue.
| >
| > Microsoft engineers can only focus on one issue per thread. Although we
| > provide other information for your reference, we recommend you post
| > different incidents in different threads to keep the thread clean. In
doing
| > so, it will ensure your issues are resolved in a timely manner.
| >
| > For urgent issues, you may want to contact Microsoft CSS directly.
Please
| > check http://support.microsoft.com for regional support phone numbers.
| >
| > Any input or comments in this thread are highly appreciated.
| > ======================================================
| > This posting is provided "AS IS" with no warranties, and confers no
rights.
| >
| > --------------------
| > | Thread-Topic: ISA 2004 stops AOL web usage
| > | thread-index: AcWn5B3drTopcwv2Qvm19e2y3uFZ5w==
| > | X-WBNR-Posting-Host: 172.145.224.14
| > | From: "=?Utf-8?B?RG9kZ2U=?=" <Dodge@xxxxxxxxxxxxxxxxxxxxxxxxx>
| > | Subject: ISA 2004 stops AOL web usage
| > | Date: Tue, 23 Aug 2005 06:11:04 -0700
| > | Lines: 7
| > | Message-ID: <767DBAD4-2442-499D-9592-2F5C787ED9F4@xxxxxxxxxxxxx>
| > | MIME-Version: 1.0
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| > | charset="Utf-8"
| > | Content-Transfer-Encoding: 7bit
| > | X-Newsreader: Microsoft CDO for Windows 2000
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| > | Newsgroups: microsoft.public.windows.server.sbs
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| > | Path:
TK2MSFTNGXA01.phx.gbl!TK2MSFTNGXA02.phx.gbl!TK2MSFTNGXA03.phx.gbl
| > | Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:146976
| > | X-Tomcat-NG: microsoft.public.windows.server.sbs
| > |
| > | Hi posting this in SBS as SBS setups pre-configure a lot of ISA - and
I'm
| > | pretty sure someone's installed ISA '04 in SBS 2K3 that wants to
allow
| > AOL
| > | (9SE) to work behind ISA. I did find and followed instructions in
Tech
| > Net
| > | about configuring - but although we can sign into AOL and send and
| > retrieve
| > | emails - browsing webpages brings up a blank page - sometimes with an
*
| > in
| > | top corner. Before the attempt to configure ISA... not even blank
pages
| > would
| > | come up. There must be a way! Thanks in advance.
| > |
| >
| >
|
.
- References:
- ISA 2004 stops AOL web usage
- From: Dodge
- RE: ISA 2004 stops AOL web usage
- From: Edward Tian
- RE: ISA 2004 stops AOL web usage
- From: Dodge
- ISA 2004 stops AOL web usage
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