RE: Autoresponders

Tech Tip: Click here to run a free scan for Windows Errors and optimize PC performance

Hello Mark,

Thank you for posting in the SBS newsgroup.

According to your description, I understand that you would like to
configure auto-reply on the support@xxxxxxxxxxxxx mailbox. If I have
misunderstood your concern, please don¡¯t hesitate to let me know.

To enable the auto-reply function on the specific mailbox, please perform
the below steps:

I. Enable 'Allow automatic replies' option on the Exchange Server:

1. Open the ESM (Exchange System Manager).
2. Expand the organization name.
3. Expand "Global Settings".
4. Highlight "Internet Message Formats".
5. Go to the properties of the Default message format, in the right-hand
pane.
6. Go to the Advanced tab.
7. Make sure the following settings are enabled:

Allow out of office responses
Allow automatic replies
Allow automatic forward

II. Create an auto-reply rule on the client Outlook.

1. To create an Auto-Reply rule, please log into Outlook, click Tools->
Rules and Alerts-> Create a new Rule and use Criteria:

2. Apply this rule after the message arrives, reply using a specific
template.

3. Then customize the template so Auto-Reply will use this template.

To get additional detailed information, you may refer to the following KB
article:

Demo: Automatically reply to messages while out of the office
http://office.microsoft.com/en-us/assistance/HA012194181033.aspx

Automatically reply to incoming messages while out of the office
http://office.microsoft.com/en-us/assistance/HP052422291033.aspx

821899 How to Enable Out-of-Office Reply Messages to the Internet
http://support.microsoft.com/?id=821899

I am appreciated your time and cooperation. If anything is unclear, please
feel free to let me know. I am looking forward to hearing from you.

Best regards,

Nathan Liu (MSFT)
Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security
======================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

When opening a new thread via the web interface, we recommend you check the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.

Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.
======================================================
This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
>Thread-Topic: Autoresponders
>thread-index: AcWoRYG5GIrYT09PSzaSZrP2z305Zg==
>X-WBNR-Posting-Host: 66.14.61.182
>From: "=?Utf-8?B?TWFyaw==?=" <Mark@xxxxxxxxxxxxxxxxxxxxxxxxx>
>Subject: Autoresponders
>Date: Tue, 23 Aug 2005 17:48:18 -0700
>Lines: 12
>Message-ID: <79745D3B-9E5A-4BDD-9D99-65F3DD8D9412@xxxxxxxxxxxxx>
>MIME-Version: 1.0
>Content-Type: text/plain;
> charset="Utf-8"
>Content-Transfer-Encoding: 7bit
>X-Newsreader: Microsoft CDO for Windows 2000
>Content-Class: urn:content-classes:message
>Importance: normal
>Priority: normal
>X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
>Newsgroups: microsoft.public.windows.server.sbs
>NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
>Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGXA03.phx.gbl
>Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:147195
>X-Tomcat-NG: microsoft.public.windows.server.sbs
>
>Hi,
>
>I have SBS 2003 Standard edition.
>
>One of our mailboxes is a support@xxxxxxxxxxxxx thing, and is shared by
>several support engineers. We'd like to put an autoresponder on, so that
any
>email sent to support@ gets an immediate "we have received your email"
type
>of response. can I do this with Exchange?
>
>Thanks,
>
>Mark
>

.

Relevant Pages

  • Re: Problem with connect computer wizard
    ... Microsoft CSS Online Newsgroup Support ... This newsgroup only focuses on SBS technical issues. ... Please double-check the default application pool in IIS. ...
    (microsoft.public.windows.server.sbs)
  • RE: Fax monitor incoming + outgoing calls?
    ... Microsoft CSS Online Newsgroup Support ... This newsgroup only focuses on SBS technical issues. ... When opening a new thread via the web interface, we recommend you check the ...
    (microsoft.public.windows.server.sbs)
  • Re: pop & smtp
    ... Please change the users apply to the SBS Internet Access rule ... Microsoft CSS Online Newsgroup Support ... This newsgroup only focuses on SBS technical issues. ... Please help me collect ISA info and firewall log for analyze. ...
    (microsoft.public.windows.server.sbs)
  • Re: DNS and email problem
    ... Microsoft CSS Online Newsgroup Support ... This newsgroup only focuses on SBS technical issues. ... our remote outgoing mail server as discussed, Comcast ...
    (microsoft.public.windows.server.sbs)
  • RE: fax not sending
    ... Thanks for updates. ... it did not relate to any problem on your fax or SBS side. ... Microsoft CSS Online Newsgroup Support ... This newsgroup only focuses on SBS technical issues. ...
    (microsoft.public.windows.server.sbs)