RE: Problems since SP1 install
- From: v-chayan@xxxxxxxxxxxxxxxxxxxx ("Charles Yang [MSFT]")
- Date: Wed, 24 Aug 2005 04:15:59 GMT
Hi Ascnet,
Welcome to SBS newsgroup.
Issue description:
============
I understand that after install SBS SP1, your premium SBS got memory
allocate alert in the SBS server reports.
Analyzing and suggestions:
=============
Generally speaking, this issue should be Exchange issue; here I would like
to give you some suggestions on it:
After you install Microsoft Exchange Server 2003 Service Pack 1 (SP1), a
performance monitoring program that you run may generate an alert or a
report to indicate that the Store.exe process uses much more memory than it
did before you installed SP1. Typically, the monitoring program reports
that the Store.exe process uses more "private bytes" memory than it used
before you installed SP1. It is an expected error after apply the Exchange
SP1, it is not necessary to reinstall the monitoring components, if you
want to eliminate the error, you can modify your performance monitoring
program to increase the private bytes memory threshold for the store.exe
process, you can refer to the following KB article for more detailed steps:
867628 Monitoring programs report that the Store.exe process consumes
http://support.microsoft.com/?id=867628
For the Small Business Server 2003, Microsoft has release a specific update
for this issue. You could refer to this KB for the information of this
issue in SBS 2k3 system.
You could just download this hotfix in the following links to resolve it.
http://www.microsoft.com/downloads/details.aspx?FamilyId=0FE89C95-E767-428C-
8621-6A586C655EE3&displaylang=en
As your convenience, I would like to give you some KB articles related to
the store.exe:
872963 Microsoft Exchange Information Store service crashes periodically
after you install Exchange Server 2003 SP1
http://support.microsoft.com/default.aspx?scid=KB;EN-US;872963
830602 Exchange Server 2003 Information Store service stops responding
http://support.microsoft.com/default.aspx?scid=kb;en-us;830602
833817 Store.exe quits unexpectedly and you cannot access any mailbox on an
Exchange Server 2003 computer
http://support.microsoft.com/?id=833817
If the issue still exists, please rerun configuring Monitoring wizard on
the server management, make sure that you select reinstall option. It will
resolve the issue without any impact.
I appreciate your understanding on this issue, if you have any further
concerns, please let me know. I am here waiting for your updates.
Best regards,
Charles Yang (MSFT)
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
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--------------------
| From: "Ascnet" <Ascent@xxxxxxxxxxxxx>
| Subject: Problems since SP1 install
| Date: Tue, 23 Aug 2005 10:39:18 -0400
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| I installed SBS Prem SP1 this past weekend and am now getting some alerts
| via email. What should I be looking for to fix these problems?
|
| 1) "The store.exe process is allocating more memory than usual."
| 2) "A large amount of memory is committed to applications and processes.
| Consistently high memory usage can cause performance problems."
|
|
|
.
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- Problems since SP1 install
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