Re: Usage Report Question

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

Hi,

Thanks for your update!

The usage and performance report is based on the performance/health monitor
results which comes by analyzing corresponding logs. You can check the
logging settings (such as IIS logs and IASLOG.LOG ) and ensure the related
logs enabled and record information you want to. You can also try to find
these log files to check if the usage report data is correct.

I appreciate your time and effort. If you have any further concern or
question on the issue, please feel free to post back. I am always happy to
be assistance of you!

Have a nice day!

Best Regards,

Jenny Wu
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
======================================================
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For urgent issues, you may want to contact Microsoft CSS directly. Please
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Any input or comments in this thread are highly appreciated.
======================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------------------------------------------------------------------
"u101440" <u101440@xxxxxxxxxxxxxxxxxxxxxxxxx> дÈëÏûÏ¢ÐÂÎÅ:34D39231-46B3-4DF9-8767-BC02B03299BE@xxxxxxxxxxxxxxxx
> Thanx again for this. I'll take a look at the webcasts you gave me. I've
> since read the definitions and the lack of reocrding makes sense to me now
> as
> I do not always send anything when in OWA (and it apparently only logs a
> connection if you send something). I'll need to check the remote
> connections
> but if I still have problems I'll get back to you.
>
> ""Jenny wu [MSFT]"" wrote:
>
>> Hi,
>>
>> Thanks for posting here!
>>
>> I am sorry for the delayed response due to weekend. Please understand
>> that
>> the newsgroups are staffed weekdays by Microsoft Support professionals to
>> answer your systems and applications questions. Your understanding is
>> greatly appreciated!
>>
>> The usage and performance report is based on the performance/health
>> monitor
>> results. After we run the reporting wizard, the SBS server will begin to
>> save value collected by the monitoring components to the SBS monitoring
>> database. The SBS reporting utility needs to collect usage data for more
>> than 24 hours so that the report can be generated.
>>
>> If this is the first time you run the wizard on a SBS server or you
>> choose
>> to 'Reinstall' the feature in the wizard, the database would be
>> initialized. At that time, the server needs to wait for 24 hours to
>> generate the usage report.
>>
>> 1. In the "Outlook Web Access Activity by User" section of the Server
>> Usage
>> Report, it lists all user names that visited the Outlook Web Access site
>> at
>> least once during the reporting period; and in the "Outlook Web Access
>> Usage by Hour" section, it lists the hourly intervals for the reporting
>> period specified in the usage report.
>>
>> Basically we should see an IIS HTTP request for a url with /exchange in
>> it
>> coming from the user in question. That''s about the only way that data
>> could get in there. So either we have a random issue, or that entry got
>> in
>> the IIS logs for a reason I can''t fathom unless they were accessing OWA.
>>
>> Could you please zip the "C:\WINDOWS\system32\LogFiles\W3SVC1" folder and
>> send it to me at v-yanniw@xxxxxxxxxxxxx? Please also send a copy of the
>> Server Usage Report to me for analysis.
>>
>> 2. The Remote Connection Activity data is collected from the RAS log
>> files.
>> If the RAS log is set for an unlimited size, the code looks for
>> IASLOG.LOG,
>> otherwise it looks for INYYMMDD.LOG within the RAS logging folder
>> (%windir%\system32\LogFiles). The total number of connections is the
>> equivalent of number of Account-Stop records where Acct-Status-Type is
>> equal to 2. Average duration is calculated as the sum of the length of
>> all
>> the connections (Acct-Session-Time attribute) divided by the number of
>> connections.
>>
>> Please send the IASLOG.LOG (or INYYMMDD.LOG) to me at
>> v-yanniw@xxxxxxxxxxxxx for analysis. Please also tell me the user name
>> who
>> initiated the accesses that were missing from the report.
>>
>> The following articles should help:
>>
>> 834120 TechNet Support WebCast: Monitoring features in Microsoft Windows
>> Small Business Server 2003
>> http://support.microsoft.com/?id=834120
>> http://support.microsoft.com/?scid=http://support.microsoft.com%2Fservicedes
>> ks%2Fwebcasts%2Fen%2Ftranscripts%2Fwct011504.asp
>>
>> Monitoring Your Server
>> http://download.microsoft.com/download/f/b/a/fba7f737-bdd3-4570-8873-43cab9c
>> 6e1db/sbs_bp.htm#monitoring
>>
>> For more information about monitoring and reporting features in SBS 2003,
>> please also refer to Help and Support Center: on the SBS server, click
>> Start, click Help and Support, and then click "Monitor your server" in
>> the
>> Help Contents list.
>>
>> Hope above information helps! I am looking forward to you!
>>
>> Have a nice day!
>>
>> Best Regards,
>>
>> Jenny Wu
>> Microsoft CSS Online Newsgroup Support
>> Get Secure! - www.microsoft.com/security
>> ======================================================
>> This newsgroup only focuses on SBS technical issues. If you have issues
>> regarding other Microsoft products, you'd better post in the
>> corresponding
>> newsgroups so that they can be resolved in an efficient and timely
>> manner.
>> You can locate the newsgroup here:
>> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
>>
>> When opening a new thread via the web interface, we recommend you check
>> the
>> "Notify me of replies" box to receive e-mail notifications when there are
>> any updates in your thread. When responding to posts via your newsreader,
>> please "Reply to Group" so that others may learn and benefit from your
>> issue.
>>
>> Microsoft engineers can only focus on one issue per thread. Although we
>> provide other information for your reference, we recommend you post
>> different incidents in different threads to keep the thread clean. In
>> doing
>> so, it will ensure your issues are resolved in a timely manner.
>>
>> For urgent issues, you may want to contact Microsoft CSS directly. Please
>> check http://support.microsoft.com for regional support phone numbers.
>>
>> Any input or comments in this thread are highly appreciated.
>> ======================================================
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>>
>> --------------------
>> >Thread-Topic: Usage Report Question
>> >thread-index: AcWlw22CpvzxAkA7R2SpSxvuQyEvfQ==
>> >X-WBNR-Posting-Host: 217.45.112.1
>> >From: "=?Utf-8?B?dTEwMTQ0MA==?=" <u101440@xxxxxxxxxxxxxxxxxxxxxxxxx>
>> >Subject: Usage Report Question
>> >Date: Sat, 20 Aug 2005 13:12:02 -0700
>> >Lines: 14
>> >Message-ID: <B78A930D-3BE1-46F1-B476-2EFA2157C3BA@xxxxxxxxxxxxx>
>> >MIME-Version: 1.0
>> >Content-Type: text/plain;
>> > charset="Utf-8"
>> >Content-Transfer-Encoding: 7bit
>> >X-Newsreader: Microsoft CDO for Windows 2000
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>> >Newsgroups: microsoft.public.windows.server.sbs
>> >NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
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>> >Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:146261
>> >X-Tomcat-NG: microsoft.public.windows.server.sbs
>> >
>> >I'm looking at the usage report generated by my SBS 2K3 Premium box and
>> have
>> >noticed something odd. My OWA access information doesn't appear accurate
>> nor
>> >does my Remote Connection usage.
>> >
>> >OWA usage hasn't changed in qute a while even though people have been
>> access
>> >it. The same goes for Remote Connections. I'm still testing this out so
>> >no
>> >other satff are using it other than me but I use it about 7 times a week
>> and
>> >the RC usage in the report is 2 over a 14 day period.
>> >
>> >I know this isn't right so can anyone give me a nod to where I should be
>> >looking to fix this problem? Not sure if something has stopped and so
>> isn't
>> >tracking this info.
>> >
>> >Any ideas approciated.
>> >
>>
>>


.

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