RE: upgrade from sbs 2000 setup hangs?

Hi Crina
Thanks - It is an upgrade version on an existing server. I terminated the
setup after waiting over 60 minutes at the message Setup checking setup
requirements ... it ran 1 through 17 fairly fast then at 18 I waited 60 min
which has not happened.

It could be related to third party software one application will not stop
either in services or will not be removed in add/remove software.

I will check the other suggestion when I go to the server.

Regards
Normand

"Crina Li (MSFT)" wrote:

> Hi Norman,
>
> Thank you for posting in SBS newsgroup.
>
> From the description, I understand the process of setup hanged when it
> checked setup requirements. If I have misunderstood your concerns, please
> do not hesitate to let me know.
>
> To narrow down the problem, would you please help me collect the following
> information?
>
> 1. What's the exact error message? Is it "Setup was interrupted because of
> either user intervention or an unexpected error. Rerun setup to continue."?
>
> 2. Was the SBS 2000 install an OEM?
>
> 3. What does your environment variable PATH statement look like? Make sure
> it includes the paths below:
>
> %SystemRoot%\system32;%SystemRoot%;%SystemRoot%\System32\Wbem;%BackOfficePro
> gramDir%\Management;%BackOfficeProgramDir%\ClientSetup;%BackOfficeProgramDir
> %\Connectivity\ICW;
>
> It shouldn't be exact with yours, but the point here is that we want to
> make sure setup can find the necessary paths in order to continue setup
> successfully.
>
> To change the PATH statement:
>
> A. Right click on My Computer and select Properties.
> B. Click the Advanced tab and then click Environment variables.
> C. Select the PATH under System variables and click Edit.
>
> NOTE: Some third party programs may modify the PATH to include only their
> directory in the PATH statement.
>
> 4. Check the permissions to the CMD.EXE in the \WINNT\SYSTEM32\ directory.
> By default, Administrators and SYSTEM have Full Control, BATCH, INTERACTIVE
> and SERVICE have Read & Execute and Read.
>
> 5. Stop or uninstall the third party applications/services, try setup and
> see if the issue occurs.
>
> 6. If the issue still persists, please collect the errorlog.txt,
> eventlog.txt, and setup.log from Program Files\Microsoft
> Integration\Windows Small Business Server 2003\Logs.
>
> In addition, I provide the following information for your reference:
>
> If you encounter any error or warning message during the upgrade, you can
> find the detailed explanation and solution from the following document:
>
> http://download.microsoft.com/download/e/f/5/ef5f82ae-620d-409b-a995-a71a461
> a3220/SBS_SetupRequirements.doc
>
> To upgrade from SBS 2000 to SBS 2003, we recommend a migration to a new
> hardware. Thus your SBS 2003 server is a fresh installed system and this
> will avoid any potential software compatibility issues if you do an
> in-place upgrade. To do a migration, you can refer to the following White
> Paper which gives the detailed steps and information:
>
> http://download.microsoft.com/download/6/d/c/6dccf9b4-d915-4c95-b5af-100b89e
> 02add/SBS_MigratingSBS2k.doc
>
> If you do not want to migrate to a new hardware and want to use the old
> hardware, you can also do an inplace upgrade. Before doing the upgrade,
> make sure you have SBS 2000 SP1 installed. I would also suggest you
> uninstall all third party software to avoid potential compatibility
> problems. You can obtain SBS 2000 SP1 by referring to the following KB
> article:
>
> 326924 How to Obtain Small Business Server 2000 Service Pack 1
> http://support.microsoft.com/?id=326924
>
> For detailed steps on doing an in-place upgrade, please refer to the
> following resource:
>
> http://www.microsoft.com/technet/prodtechnol/sbs/2003/plan/gsg/chptr3b.mspx
>
> Please feel free to let me know if you have any questions or if you need
> further assistance.
>
> I'm looking forward to hearing from you.
>
> Best regards,
>
> Crina Li (MSFT)
>
> Microsoft CSS Online Newsgroup Support
>
> Get Secure! - www.microsoft.com/security
>
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> =====================================================
>
> This posting is provided "AS IS" with no warranties, and confers no rights.
> --------------------
> | Thread-Topic: upgrade from sbs 2000 setup hangs?
> | | From: "=?Utf-8?B?Tm9ybWFuQg==?=" <NormanB@xxxxxxxxxxxxxxxxxxxxxxxxx>
> | Subject: upgrade from sbs 2000 setup hangs?
> | Date: Sun, 21 Aug 2005 20:40:22 -0700
> | | Newsgroups: microsoft.public.windows.server.sbs
> | |
> | Setup checking setup requirements appears to hang at checking 18/42 - How
> | long should it take?
> | Thanks
> |
>
>
.

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