RE: I cannot web browse or reach microsoft updates on my SBS2003
- From: v-edtian@xxxxxxxxxxxxxxxxxxxx (Edward Tian)
- Date: Tue, 23 Aug 2005 05:04:19 GMT
Hi Shaun:
Thank you for posting here.
>From the description I understand that neither the SBS box nor the internal
clients cannot access the microsoft update web page. If I am off base,
please feel free to let me know.
To narrow down the issue, please help me confirm the following information:
1. Have you run CEICW? Please re-run CEICW wizard on SBS server, make sure
that SBS network is configured correctly, you can refer to following KB
article for detailed information:
825763 How to configure Internet access in Windows Small Business Server
2003
http://support.microsoft.com/?id=825763
2. Can internal clients ping IP/computername of the server and other
clients?
3. Can you access other web site such as www.google.com from the server
side? What about from the client side?
4. If you have two NICs on your SBS box, please double check:
a. Leave the Default Gateway of the internal NIC blank on the SBS.
b. Configure both the internal NIC and the external NIC to use the internal
DNS Service as the DNS Server.
c. On the DNS Server, create the DNS Forwarder to forward the external DNS
resolution requests to the ISP's DNS server. More information:
323380 How to configure DNS for Internet access in Windows Server 2003
http://support.microsoft.com/?id=323380
Please also check you can resolve the FQDN to an IP address.
On a client computer, go to command prompt, type NSLOOKUP, can you resolve
www.microsoft.com?
5. When does this problem occur? Did you make any modification on the SBS
Server before the issue occurs?
6. Type ipconfig/all from both the server side and client side, and send
the result to me.
7. Is ISA server installed on your SBS?
8. What is the error message displays in IE when the issue occurs?
I apprecate your time and patience. Please feel free to let me know if
anything is unclear.
Have a nice day!
Best Regards
Edward Tian(MSFT)
Microsoft CSS Online Newsgroup Support
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| Thread-Topic: I cannot web browse or reach microsoft updates on my SBS2003
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| From: =?Utf-8?B?U2hhdW4gVGF5bG9y?= <Shaun
Taylor@xxxxxxxxxxxxxxxxxxxxxxxxx>
| Subject: I cannot web browse or reach microsoft updates on my SBS2003
| Date: Mon, 22 Aug 2005 17:05:01 -0700
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| I have had problems with email and have noticed that i cannot update
virus
| definitions nor web browse from the sbs box updates fail with page
| unreachable can anyone shed light on how i can get access back other xp
boxes
| on network see web etc fine
| could this be dns or active directory problem? sorry i am at the limit of
my
| knowledge here thanks in advance
|
.
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