Re: Unable to reinstall Fax services



I am unable to restore from a previous file since this problem occured 3+
months ago. I have checked that the file does exist and that the
permissions are correct. As far as SP1 that couldn't hurt but I was looking
for a more specific solution.


John





"Ripley" <Ripley@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:0357082B-F770-46C1-A309-5458EC06E97A@xxxxxxxxxxxxxxxx
> Presumebaly you've checked that this file does still exist and that the
> permissions on it are as they should be (inheriting from above folder)? If
> the file is there, how about restoring the file from a previous backup?
>
> Can you see everything as normal in the Licensing section of Server
> Management Console?
>
> Also, it may be an idea to install Service Pack 1 at some point too?
>
> "John" wrote:
>
>> SBS2003 Standard. No SP1. I was having some routing to Sharepoint
>> problems
>> with my faxing. I contacted MS and they had me uninstall the Fax
>> services.
>> This was 3 months ago and I can't find the darn notes on what they had me
>> do. i.e. registry changes, and file changes.
>>
>> I have finally come back to the issue that I am now unable to reinstall
>> the
>> Fax services. :-(
>>
>> The error I receive when I rerun the server setup is:
>>
>> An error occurred while installing Fax Services. Rerun Setup, and retry
>> installing Fax Services.
>>
>> The event log shows this:
>>
>> Event Type: Error
>> Event Source: MsiInstaller
>> Event Category: None
>> Event ID: 11309
>> Date: 8/21/2005
>> Time: 6:28:25 PM
>> User: EDGE\pcadmin123
>> Computer: MAIN
>> Description:
>> Product: Windows Small Business Server Licensing -- Error 1309. Error
>> reading from file: C:\Program Files\Windows for Small Business
>> Server\Licensing\CALEULA.txt. System error 5. Verify that the file
>> exists
>> and that you can access it.
>>
>> For more information, see Help and Support Center at
>> http://go.microsoft.com/fwlink/events.asp.
>> Data:
>> 0000: 7b 36 34 41 34 31 31 43 {64A411C
>> 0008: 39 2d 44 42 30 39 2d 34 9-DB09-4
>> 0010: 46 30 31 2d 41 38 44 34 F01-A8D4
>> 0018: 2d 32 44 35 32 32 37 44 -2D5227D
>> 0020: 37 41 30 37 34 7d 7A074}
>>
>>
>> Any suggestions beyond contacting MS again?
>>
>> TIA
>>
>> John
>>
>>
>>


.



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