RE: Usage Report Question

Thanx again for this. I'll take a look at the webcasts you gave me. I've
since read the definitions and the lack of reocrding makes sense to me now as
I do not always send anything when in OWA (and it apparently only logs a
connection if you send something). I'll need to check the remote connections
but if I still have problems I'll get back to you.

""Jenny wu [MSFT]"" wrote:

> Hi,
>
> Thanks for posting here!
>
> I am sorry for the delayed response due to weekend. Please understand that
> the newsgroups are staffed weekdays by Microsoft Support professionals to
> answer your systems and applications questions. Your understanding is
> greatly appreciated!
>
> The usage and performance report is based on the performance/health monitor
> results. After we run the reporting wizard, the SBS server will begin to
> save value collected by the monitoring components to the SBS monitoring
> database. The SBS reporting utility needs to collect usage data for more
> than 24 hours so that the report can be generated.
>
> If this is the first time you run the wizard on a SBS server or you choose
> to 'Reinstall' the feature in the wizard, the database would be
> initialized. At that time, the server needs to wait for 24 hours to
> generate the usage report.
>
> 1. In the "Outlook Web Access Activity by User" section of the Server Usage
> Report, it lists all user names that visited the Outlook Web Access site at
> least once during the reporting period; and in the "Outlook Web Access
> Usage by Hour" section, it lists the hourly intervals for the reporting
> period specified in the usage report.
>
> Basically we should see an IIS HTTP request for a url with /exchange in it
> coming from the user in question. That''s about the only way that data
> could get in there. So either we have a random issue, or that entry got in
> the IIS logs for a reason I can''t fathom unless they were accessing OWA.
>
> Could you please zip the "C:\WINDOWS\system32\LogFiles\W3SVC1" folder and
> send it to me at v-yanniw@xxxxxxxxxxxxx? Please also send a copy of the
> Server Usage Report to me for analysis.
>
> 2. The Remote Connection Activity data is collected from the RAS log files.
> If the RAS log is set for an unlimited size, the code looks for IASLOG.LOG,
> otherwise it looks for INYYMMDD.LOG within the RAS logging folder
> (%windir%\system32\LogFiles). The total number of connections is the
> equivalent of number of Account-Stop records where Acct-Status-Type is
> equal to 2. Average duration is calculated as the sum of the length of all
> the connections (Acct-Session-Time attribute) divided by the number of
> connections.
>
> Please send the IASLOG.LOG (or INYYMMDD.LOG) to me at
> v-yanniw@xxxxxxxxxxxxx for analysis. Please also tell me the user name who
> initiated the accesses that were missing from the report.
>
> The following articles should help:
>
> 834120 TechNet Support WebCast: Monitoring features in Microsoft Windows
> Small Business Server 2003
> http://support.microsoft.com/?id=834120
> http://support.microsoft.com/?scid=http://support.microsoft.com%2Fservicedes
> ks%2Fwebcasts%2Fen%2Ftranscripts%2Fwct011504.asp
>
> Monitoring Your Server
> http://download.microsoft.com/download/f/b/a/fba7f737-bdd3-4570-8873-43cab9c
> 6e1db/sbs_bp.htm#monitoring
>
> For more information about monitoring and reporting features in SBS 2003,
> please also refer to Help and Support Center: on the SBS server, click
> Start, click Help and Support, and then click "Monitor your server" in the
> Help Contents list.
>
> Hope above information helps! I am looking forward to you!
>
> Have a nice day!
>
> Best Regards,
>
> Jenny Wu
> Microsoft CSS Online Newsgroup Support
> Get Secure! - www.microsoft.com/security
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> --------------------
> >Thread-Topic: Usage Report Question
> >thread-index: AcWlw22CpvzxAkA7R2SpSxvuQyEvfQ==
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> >From: "=?Utf-8?B?dTEwMTQ0MA==?=" <u101440@xxxxxxxxxxxxxxxxxxxxxxxxx>
> >Subject: Usage Report Question
> >Date: Sat, 20 Aug 2005 13:12:02 -0700
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> >
> >I'm looking at the usage report generated by my SBS 2K3 Premium box and
> have
> >noticed something odd. My OWA access information doesn't appear accurate
> nor
> >does my Remote Connection usage.
> >
> >OWA usage hasn't changed in qute a while even though people have been
> access
> >it. The same goes for Remote Connections. I'm still testing this out so no
> >other satff are using it other than me but I use it about 7 times a week
> and
> >the RC usage in the report is 2 over a 14 day period.
> >
> >I know this isn't right so can anyone give me a nod to where I should be
> >looking to fix this problem? Not sure if something has stopped and so
> isn't
> >tracking this info.
> >
> >Any ideas approciated.
> >
>
>
.

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