Re: Intermittant GPO failure to apply
- From: "NickC" <NoSpam@xxxxxxxxxxxxxx>
- Date: Mon, 22 Aug 2005 12:17:58 +0100
Hi Charles,
UPHClean now installed and logging the following errors:
Event Type: Information
Event Source: UPHClean
Event Category: None
Event ID: 1501
Date: 18/08/2005
Time: 16:32:11
User: <DOMAINNAME>\<username>
Computer: <DOMAINNAME>5
Description:
The following handles opened in user profile hive <DOMAINNAME>\<username>
(S-1-5-21-3513629081-3873135916-3088626867-1364) are preventing the profile
from unloading:
svchost.exe (888)
HKCU (0x3a0)
How can I tell what application is causing this?
Thanks,
Nick
""Charles Yang [MSFT]"" <v-chayan@xxxxxxxxxxxxxxxxxxxx> wrote in message
news:LEzjLcVmFHA.944@xxxxxxxxxxxxxxxxxxxxxxxx
> HI NICK,
>
> Thanks for quickly updates.
>
> After researching the error 1517, I found it might relate to group policy
> is not update, you can refer to my suggestion below:
>
> Many system and service processes do work on behalf of users. When the
> work is done the system or service process is responsible for releasing
> handles it has to the user profile hive. If this is not done by the
> service as the user logs off the profile cannot be unloaded.
>
> This problem in code can be caused by improper coding either in Microsoft
> software or 3rd party software (e.g. printer drivers, virus scanner
> service, etc). With the information provided by the system there is no
> way
> to find out what software needs to be corrected to allow profiles to
> unload.
>
> Why we use UPHCLEAN
> ====================
> In the past these issues have been fixed by code changes to release the
> registry handle. The disadvantage of this approach is that in many cases
> multiple issues (different code paths) are causing the profiles to not
> unload. Unless all problem code paths are fixed profiles do not unload.
>
> The concept of UPHClean is to deal with these the same way the operating
> system deals with other resource issues: when a task is done resources
> (memory, handles, etc) are automatically reclaimed. UPHClean
> accomplishesthis simply by monitoring for users to log off and verifying
> that unused resources are reclaimed. If they are not it reclaims the
> resource and logsits action. This approach is superior as it works for
> any
> known reason that profiles do not unload and also will keep working to
> address new unknown issues.
>
> Another advantage to UPHClean is that no computer restart is required to
> install it or remove it (except on Windows NT 4). You can install and
> remove UPHClean to find out whether it helps with a profile unload problem
> or not. You can do this without having to worry about what hotfix,
> service
> pack, feature pack, etc has been installed. Set it and forget is the goal
> ofUPHClean.
>
> By default UPHClean takes action to allow profiles to unload. You can
> choose to have UPHClean only report what processes it finds preventing
> profiles from unloading. To do this, install UPHClean and use the
> registry
> editor to set:
>
> HKLM\System\CurrentControlSet\Services\UPHClean\Parameters\REPORT_ONLY to
> 1
>
> 837115 Troubleshooting profile unload issues
> http://support.microsoft.com/?id=837115
>
> If possible please perform my steps above and paste any progress to
> newsgroup, thanks for your effort in this issue.
>
>
>
> Best regards,
>
> Charles Yang (MSFT)
>
> Microsoft CSS Online Newsgroup Support
>
.
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