RE: HELP RAID failure after sp1 install
- From: v-branee@xxxxxxxxxxxxxxxxxxxx ("Brandy Nee [MSFT]")
- Date: Mon, 22 Aug 2005 01:29:28 GMT
Hello Detroit,
Thank you for posting back!
I understand that this issue came out from you installed Windows Server
2003 SP1. Please understand that we do not suggest customer only install
Windows Server 2003 SP1 on the SBS 2K3 server, due to some known integrated
issues. Please see:
Known issues that may occur if you install Windows Server 2003 SP1 on
Windows Small Business Server 2003
http://support.microsoft.com/default.aspx?scid=kb;en-us;897342
I suggest you that either remove the Windows Server 2003 SP1, or continue
installing the rest of the SBS 2K3 SP1.
For detail instructions to install SBS 2003 SP1, please refer to the
following SBS 2003 SP1 download page.
[Note]: Please read it carefully and follow the instruction strictly to
complete the installation.
http://www.microsoft.com/downloads/details.aspx?FamilyId=B6F8A4C0-B707-4161-
ADEB-44F1B756119F&displaylang=en
For the Windows Small Business Server 2003 Premium SP1 which includes ISA
2004/SQL SP4, you need to order it.
http://go.microsoft.com/fwlink/?LinkId=45336
For the detailed steps to install ISA 2K4 and SQL 2000 SP4 (and W/MSDE
SP4), please see following document:
Completing Setup for Microsoft Windows Small Business Server Premium
Technologies
http://www.microsoft.com/downloads/details.aspx?FamilyId=87A48D35-54AB-4F63-
90A3-A884311202E1&displaylang=en
Hope this information helps. If anything is unclear, please feel free to
let me know. I am looking forward to your reply.
Best regards,
Brandy Nee
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
======================================================
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For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.
Any input or comments in this thread are highly appreciated.
======================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
>Thread-Topic: HELP RAID failure after sp1 install
>thread-index: AcWkwNgHHPRVA9O5RvWciiEB860lTw==
>X-WBNR-Posting-Host: 71.134.9.91
>From: "=?Utf-8?B?RGV0cm9pdA==?=" <Detroit@xxxxxxxxxxxxxxxxxxxxxxxxx>
>References: <ADC0DA2F-E726-468B-97D5-E717620A84A2@xxxxxxxxxxxxx>
<z$x$i9GpFHA.3472@xxxxxxxxxxxxxxxxxxxxx>
>Subject: RE: HELP RAID failure after sp1 install
>Date: Fri, 19 Aug 2005 06:21:01 -0700
>Lines: 153
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>X-Tomcat-NG: microsoft.public.windows.server.sbs
>
>Sorry, I forgot to add that this is microsoft software raid or "mirrored"
>
>""Brandy Nee [MSFT]"" wrote:
>
>> Hello Detroit,
>>
>> Thank you for posting to the SBS Newsgroup.
>>
>> I understand that after you installed SP1 on the SBS 2K3 server, there
is
>> error Event ID 15 in the Event Viewer. If I have misunderstood your
issue,
>> please let me know.
>>
>> Before we start to troubleshoot the issue, I need to know what exact SP1
>> you installed, Windows Server 2003 SP1 or SBS 2K3 SP1?
>>
>> Event ID 15 indicates that the device is not ready. This can be the
result
>> of SCSI host adapter configuration issues or other problems. I suggest
you
>> that check with the hardware manufacturer for updated firmware, drivers,
or
>> known issues. This could also indicate a malfunctioning device. This
error
>> occurs at the device level.
>>
>> Please see the following KB articles for reference:
>>
>> 259237 Troubleshooting event ID 9, 11, and 15 on Cluster Servers
>> http://support.microsoft.com/?id=259237
>>
>> 311081 Troubleshooting Multiple Cluster Symptoms on the Same SAN
>> http://support.microsoft.com/?id=311081
>>
>> Hope this information helps. If anything is unclear, please feel free to
>> let me know. I am glad to be of assistance!
>>
>> Best regards,
>>
>> Brandy Nee
>>
>> Microsoft CSS Online Newsgroup Support
>>
>> Get Secure! - www.microsoft.com/security
>> ======================================================
>> This newsgroup only focuses on SBS technical issues. If you have issues
>> regarding other Microsoft products, you'd better post in the
corresponding
>> newsgroups so that they can be resolved in an efficient and timely
manner.
>> You can locate the newsgroup here:
>> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
>>
>> When opening a new thread via the web interface, we recommend you check
the
>> "Notify me of replies" box to receive e-mail notifications when there
are
>> any updates in your thread. When responding to posts via your
newsreader,
>> please "Reply to Group" so that others may learn and benefit from your
>> issue.
>>
>> Microsoft engineers can only focus on one issue per thread. Although we
>> provide other information for your reference, we recommend you post
>> different incidents in different threads to keep the thread clean. In
doing
>> so, it will ensure your issues are resolved in a timely manner.
>>
>> For urgent issues, you may want to contact Microsoft CSS directly.
Please
>> check http://support.microsoft.com for regional support phone numbers.
>>
>> Any input or comments in this thread are highly appreciated.
>> ======================================================
>> This posting is provided "AS IS" with no warranties, and confers no
rights.
>>
>>
>>
>> --------------------
>> >Thread-Topic: HELP RAID failure after sp1 install
>> >thread-index: AcWkGcZDl+z7xYQDQ0+JA2R3v16O0A==
>> >X-WBNR-Posting-Host: 208.57.157.104
>> >From: "=?Utf-8?B?RGV0cm9pdA==?=" <Detroit@xxxxxxxxxxxxxxxxxxxxxxxxx>
>> >Subject: HELP RAID failure after sp1 install
>> >Date: Thu, 18 Aug 2005 10:25:05 -0700
>> >Lines: 60
>> >Message-ID: <ADC0DA2F-E726-468B-97D5-E717620A84A2@xxxxxxxxxxxxx>
>> >MIME-Version: 1.0
>> >Content-Type: text/plain;
>> > charset="Utf-8"
>> >Content-Transfer-Encoding: 8bit
>> >X-Newsreader: Microsoft CDO for Windows 2000
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>> >Importance: normal
>> >Priority: normal
>> >X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
>> >Newsgroups: microsoft.public.windows.server.sbs
>> >NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
>> >Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGXA03.phx.gbl
>> >Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:145604
>> >X-Tomcat-NG: microsoft.public.windows.server.sbs
>> >
>> >I am running software RAID (mirror) and after installing sp1 I have
the
>> >following errors in the event log.
>> >
>> >Event Type: Error
>> >Event Source: Disk
>> >Event Category: None
>> >Event ID: 15
>> >Date: 8/18/2005
>> >Time: 6:07:10 AM
>> >User: N/A
>> >Computer: HQ
>> >Description:
>> >The device, \Device\Harddisk0, is not ready for access yet.
>> >
>> >For more information, see Help and Support Center at
>> >http://go.microsoft.com/fwlink/events.asp.
>> >Data:
>> >0000: 04 00 68 00 01 00 ba 00 ..h...�º.
>> >0008: 00 00 00 00 0f 00 04 c0 .......Ã?â?¬
>> >0010: 04 01 00 00 9d 00 00 c0 ....Ã?Â?..Ã?â?¬
>> >0018: 00 00 00 00 00 00 00 00 ........
>> >0020: 00 00 00 00 00 00 00 00 ........
>> >0028: ba ec 19 00 00 00 00 00 �º�¬......
>> >0030: ff ff ff ff 00 00 00 00 �¿�¿�¿�¿....
>> >0038: 40 00 00 0a 00 00 00 00 @.......
>> >0040: 00 20 0a 12 80 03 20 00 . ..Ã?â?¬. .
>> >0048: 00 02 00 00 0a 00 00 00 ........
>> >0050: 08 e0 a7 89 80 6b 99 89 .� �§����k����
>> >0058: 00 00 00 00 50 69 99 89 ....Pi����
>> >0060: 01 00 00 00 3d f5 4f 0e ....=�µO.
>> >0068: 2a 00 0e 4f f5 3d 00 00 *..O�µ=..
>> >0070: 01 00 00 00 00 00 00 00 ........
>> >0078: 00 00 00 00 00 00 00 00 ........
>> >0080: 00 00 00 00 00 00 00 00 ........
>> >0088: 00 00 00 00 00 00 00 00 ........
>> >
>> >
>> >and
>> >
>> >
>> >Event Type: Warning
>> >Event Source: dmio
>> >Event Category: None
>> >Event ID: 5
>> >Date: 8/18/2005
>> >Time: 6:07:10 AM
>> >User: N/A
>> >Computer: HQ
>> >Description:
>> >dmio: Disk1-01 Subdisk detached from volume Volume1-01
>> >
>> >For more information, see Help and Support Center at
>> >http://go.microsoft.com/fwlink/events.asp.
>> >Data:
>> >0000: 00 00 00 00 05 00 4a 00 ......J.
>> >0008: 00 00 00 00 05 00 05 80 .......Ã?â?¬
>> >0010: 00 00 00 00 00 00 00 00 ........
>> >0018: 01 00 00 00 00 00 00 00 ........
>> >0020: 00 00 00 00 00 00 00 00 ........
>> >
>> >
>>
>>
>
.
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- From: "Brandy Nee [MSFT]"
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