Re: Cannot connect to desktops on LAN using RWW or RDC

Brandy,

Thanks for your help. It was #4. My understanding was that my client has
been using RWW successfully in the past, but now they tell me that they
couldn't ever connect successfully. No wonder.

Thanks again.


""Brandy Nee [MSFT]"" <v-branee@xxxxxxxxxxxxxxxxxxxx> wrote in message
news:AfkkicIpFHA.3472@xxxxxxxxxxxxxxxxxxxxxxxx
> Hello Pinter,
>
> Thank you for posting to the SBS Newsgroup.
>
> I understand that you cannot RDP to client workstations neither from LAN
> nor from the Internet, but you can RDP to the server. If I have
> misunderstood your concern, please let me know.
>
> Based on my experience, most of this issue is caused if a process that is
> running on the Windows Small Business Server-based computer is listening
> on
> Transmission Control Protocol (TCP) port 4125. To do so, please take your
> time and refer the following KB article to perform a test:
>
> Users cannot connect to remote desktops by using the Windows Small
> Business
> Server 2003 Remote Web Workplace
> http://support.microsoft.com/?kbid=886209
>
> If the issue persists, please check:
>
> 1. Can you ping the problematic client workstations' netbios name?
>
> 2. Can you RDP from the server to client workstations?
>
> 3. Make sure that the TCP 3389 is opened on the client workstations. This
> is because when you try to connect to client desktops or server desktops
> from RWW, the SBS server tells the clients to initialize a connection on
> port 4125. If the connection is establishes the server will deliver the
> terminal service connection to the destination computer on the normal
> Terminal Service port 3389. This is a by-design in RWW.
>
> 4. Just a double check, on the problematic client workstation, right click
> My Computer, go to Remote tab, make sure that the box under Remote Desktop
> is being checked.
>
> Hope this information helps. If anything is unclear, please feel free to
> let me know. I am looking forward to your reply!
>
> Best regards,
>
> Brandy Nee
>
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>
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> --------------------
>>From: "B Pinter" <go_btech@xxxxxxxxx>
>>Subject: Cannot connect to desktops on LAN using RWW or RDC
>>Date: Fri, 19 Aug 2005 10:44:45 +1000
>>Lines: 29
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>>X-Tomcat-NG: microsoft.public.windows.server.sbs
>>
>>Hi,
>>
>>I have 3 PCs on a LAN with SBS 2003 server running remote web workplace.
> The
>>LAN is behind a firewall. Until yesterday, all users could connect to
> their
>>desktops from home via remote web workplace. But today, none of them can.
> I
>>cannot even connect to the desktops from internally via remote web
> workplace
>>or remote desktop connection (using either the IP or the machine names.)
>>
>>The error for RWW is as follows:
>>Connectivity to the remote computer could not be established. Ensure that
>>the remote computer is on and connected to the Windows Small Business
> Server
>>network.
>>
>>The PCs ping OK, resolve OK in the DNS.
>>
>>I can connect to the SBS Server via RWW internally or externally with no
>>problems but none of the desktop machines.
>>
>>Does anyone know if there has been an update that might have been applied
>>automatically that could have caused this?
>>
>>All the desktop PCs are XP Pro SP2. All were accessible yesterday.
>>
>>If anyone has ANY ideas, I'd be grateful.
>>
>>ps. last week I disabled the SBS logon script. (it's the only thing I did
> to
>>the server recently)
>>
>>
>>
>


.

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