RE: Sharepoint Alerts
- From: v-edtian@xxxxxxxxxxxxxxxxxxxx (Edward Tian)
- Date: Mon, 22 Aug 2005 01:10:41 GMT
Dear Skip:
Thank you for your kind reply.
I am sorry for the delayed response due to weekend. Please understand that
the newsgroups are staffed weekdays by Microsoft Support professionals to
answer your systems and applications questions. Your understanding is
greatly appreciated.
Look forward to hearing how it goes! Please keep us posted on your progress.
Have a nice day. :)
Best Regards
Edward Tian(MSFT)
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
======================================================
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Any input or comments in this thread are highly appreciated.
======================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
| Thread-Topic: Sharepoint Alerts
| thread-index: AcWktoJ19PT3WklSSjexaGsPZZ5PBQ==
| X-WBNR-Posting-Host: 80.177.64.140
| From: "=?Utf-8?B?U2tpcA==?=" <Skip@xxxxxxxxxxxxxxxxxxxxxxxxx>
| References: <241E3F21-DCF4-4D79-B7B2-E2BC7BB03A9A@xxxxxxxxxxxxx>
<yk4z3gJpFHA.588@xxxxxxxxxxxxxxxxxxxxx>
| Subject: RE: Sharepoint Alerts
| Date: Fri, 19 Aug 2005 05:07:02 -0700
| Lines: 149
| Message-ID: <C3BD7CD0-615A-407D-B3CA-78B116B751AF@xxxxxxxxxxxxx>
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| charset="Utf-8"
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| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
| Newsgroups: microsoft.public.windows.server.sbs
| NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
| Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGXA03.phx.gbl
| Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:145879
| X-Tomcat-NG: microsoft.public.windows.server.sbs
|
| Hi Edward,
|
| Thanx for the reply very informative. The telnet to smtp port good idea
as
| it does not work internally but does if I go via the my WAN interface. So
| looks like something is blocking that port internally, I have just
recently
| installed McAfee Enterprise Protectionpoint. So I will need to look into
that
| i supose.
|
| Cheers Again
|
| Skip
|
| "Edward Tian" wrote:
|
| > Dear Skip:
| > Thank you for posting here.
| >
| > From your description, I understand that you cannot get alerts from
| > companyweb, however, it was working fine before. If I have
misunderstood,
| > please feel free to let me know.
| >
| > Before we go any further, I would like to confirm the following
information
| > and provide some suggestions.
| > 1. The problem may be related to the SMTP mail server setting in WSS.
| > Please try the following steps to check it.
| > a. Go to SharePoint Central Administration by "Start->Administrative
Tools"
| >
| > b. Click "Configure default e-mail server settings"
| >
| > c. Make sure the following settings are entered correctly.
| > -"Outbound SMTP Server" (valid smtp server that can be hit from
webserver.
| > E.g. ServerName.domain.local )
| > -"From email address" (please enter an administrator mailbox)
| > -"Reply-to email address" (valid email address)
| >
| > Go to Sharepoint Central Administration - Virtual Server
| > Configuration\Configure Virtual Server Settings - Companyweb\Virtual
Server
| > Management - Virtual server e-mail settings. This needs to point at the
| > same server here as well.
| >
| > If the information is entered correctly and the alerts are still not
sent,
| > we may need to verify whether the SMTP server works fine.
| >
| > Test the SMTP service on the SBS server. Open a command prompt, input
| > 'telnet 127.0.0.1 25'. Try to send an e-mail by using the SMTP command.
| > What's the result? Please also test the internal IP address of the SBS
| > server. For the detailed SMTP commands, please refer to the following
KB
| > article:
| > 153119 XFOR: Telnet to Port 25 to Test SMTP Communication
| > http://support.microsoft.com/?id=153119
| >
| > 2. Open the web browser, type http://localhost:8081, click Configure
| > virtual server settings, and then choose "companyweb". On the Virtual
| > Server Settings page, click "Virtual server general settings". Please
make
| > sure the option "Alerts on this server are" is set to ON.
| >
| > Then simply upload some documents to the library and check if the alert
can
| > be received. Generally speaking, we may need to wait for several hours
to
| > get the alert. Based on my research, after I upload a file to the
document
| > library, I receive the alert mail two hours later eventually.
| >
| > 3. Please double check if the alert mail is filtered as a junk mail. Is
| > there any AV software installed on the SBS server? If so, please
| > temporarily disable it and make a test again.
| >
| >
| > If the problem still persists, please help me to gather the following
| > information for further investigation:
| > 1. Is there any relevant information in the event log? Please paste it
in
| > the reply.
| >
| > 2. Before you have difficulties receiving the alert mail, what have you
| > changed to the SBS server?
| >
| > I appreciate you taking time to perform the test and gather the
| > information. Please feel free to let me know if you have any questions
or
| > concerns.
| >
| > Enjoy your weekend! :)
| >
| > Best Regards
| > Edward Tian(MSFT)
| > Microsoft CSS Online Newsgroup Support
| >
| > Get Secure! - www.microsoft.com/security
| > ======================================================
| > This newsgroup only focuses on SBS technical issues. If you have issues
| > regarding other Microsoft products, you'd better post in the
corresponding
| > newsgroups so that they can be resolved in an efficient and timely
manner.
| > You can locate the newsgroup here:
| > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
| >
| > When opening a new thread via the web interface, we recommend you check
the
| > "Notify me of replies" box to receive e-mail notifications when there
are
| > any updates in your thread. When responding to posts via your
newsreader,
| > please "Reply to Group" so that others may learn and benefit from your
| > issue.
| >
| > Microsoft engineers can only focus on one issue per thread. Although we
| > provide other information for your reference, we recommend you post
| > different incidents in different threads to keep the thread clean. In
doing
| > so, it will ensure your issues are resolved in a timely manner.
| >
| > For urgent issues, you may want to contact Microsoft CSS directly.
Please
| > check http://support.microsoft.com for regional support phone numbers.
| >
| > Any input or comments in this thread are highly appreciated.
| > ======================================================
| > This posting is provided "AS IS" with no warranties, and confers no
rights.
| >
| > --------------------
| > | Thread-Topic: Sharepoint Alerts
| > | thread-index: AcWj/vgjfKo8K4LDSO6nBOVPC01Y4g==
| > | X-WBNR-Posting-Host: 80.177.64.140
| > | From: "=?Utf-8?B?U2tpcA==?=" <Skip@xxxxxxxxxxxxxxxxxxxxxxxxx>
| > | Subject: Sharepoint Alerts
| > | Date: Thu, 18 Aug 2005 07:13:13 -0700
| > | Lines: 10
| > | Message-ID: <241E3F21-DCF4-4D79-B7B2-E2BC7BB03A9A@xxxxxxxxxxxxx>
| > | MIME-Version: 1.0
| > | Content-Type: text/plain;
| > | charset="Utf-8"
| > | Content-Transfer-Encoding: 7bit
| > | X-Newsreader: Microsoft CDO for Windows 2000
| > | Content-Class: urn:content-classes:message
| > | Importance: normal
| > | Priority: normal
| > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
| > | Newsgroups: microsoft.public.windows.server.sbs
| > | NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
| > | Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGXA03.phx.gbl
| > | Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:145527
| > | X-Tomcat-NG: microsoft.public.windows.server.sbs
| > |
| > | Hi Folks,
| > | I am having a problem getting alerts from companyweb, and sub sites.
They
| > | were working until recently. I have set smtp, from and reply info
into
| > both
| > | admin consoles. No alerts. Have re-ran monitor and reporting via
server
| > | manager both modifying and reinstall. Still no alerts. Been running
round
| > in
| > | circles for a day and a half. Any help would be greatfully apriciated.
| > |
| > | Thanks in advance
| > |
| > | Skip
| > |
| >
| >
|
.
- References:
- Sharepoint Alerts
- From: Skip
- RE: Sharepoint Alerts
- From: Edward Tian
- RE: Sharepoint Alerts
- From: Skip
- Sharepoint Alerts
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