RE: SP1 error
- From: "Mark Anderson" <MarkAnderson@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Fri, 19 Aug 2005 07:59:06 -0700
Jenny,
Thanks for the info. I took a look at the log file which I've made
available to you on this web page, http://www.mars5.com/svclog.htm Haven't
spent a lot of time going over it yet, but I'm sure you'd know more of what
to look for then I would. If you could take a look at it I would appreciate
it.
Thanks,
Mark
""Jenny wu [MSFT]"" wrote:
> Hi Mark,
>
> Thanks for posting here!
>
> For your description, I understand that you could not apply SBS 2003 SP1
> successfully. If I am off base, please don't hesitate to let me know.
>
> You can search the following logs to check if there is any error and the
> accurate error information:
>
> 1. For Windows Server 2003 SP1 installation failure: C:\Windows\svcpack.log.
>
> 2. For SharePoint Services SP1 installation:
> %temp%\Ohotfix\OHotfix(0000x).log and OHotfix(0000x)_Msi.log.
>
> 3. For Exchange Server 2003 SP1 installation failure: C:\Exchange Server
> Setup Progress.log
>
> 4. For Windows XP SP2 for Client Deployment failure:
> C:\Windows\KB891193.log.
>
> 5. For Windows Small Business Server 2003 SP1 failure:
>
> a) C:\Windows\KB885918.log
> b) C:\Program Files\Microsoft Integration\Windows Small Business Server
> 2003\Logs
>
> 6. Check if there is error event log in Event viewer (Start
> ->Administrators Tools ->Event Viewer).
>
> And what is more, I would like to introduce your some information to help
> you resolve your issue.
>
> Suggestion 1:
> Before you begin to research your issue, I suggest you follow the below
> white paper to backup your SBS server first. So your business and data
> could be kept safe no matter how the troubleshooting process goes.
>
> Backing Up and Restoring Windows Small Business Server 2003
> http://www.microsoft.com/downloads/details.aspx?FamilyIDH7736f8-f6f5-436d-a8
> 2d-0c8d66e2a634&DisplayLang=en
>
> Suggestion 2:
>
> It is recommended you apply SBS sp1 follow installation guide provided by
> Microsoft and you will not encounter many issues.
>
> You can refer to the following link to apply SBS SP1:
> http://www.smallbizserver.net/Default.aspx?PageContentID=62&tabid=236
>
> In the following website you can find many useful resources related to SBS
> SP1:
> http://www.smallbizserver.net/Default.aspx?PageContentID=53&tabid=236
>
> The website includes: What is SP1 for SBS 2003 and what you need to know |
> Standard install step-by-step | Premium install step-by-step | Things to do
> after the upgrade | Errors that can occur after the upgrade
>
> Suggestion 3:
>
> To prepare Windows Small Business Server to deploy Windows XP SP2 to client
> computers that are running Windows XP Professional, follow these steps on
> your Windows Small Business Server-based computer:
>
> Please refer to the following KB article:
> 884032 Update is available for the Windows Small Business Server 2003 Client
> http://support.microsoft.com/?id=884032
>
> Note: installing hotfix 884032 may fail with error about fax service; you
> can refer to follow steps to resolve:
>
> Resolution:
> ================
> 1. Uninstall Fax Service via SBS Setup using component Selection screen,
> set the Action to Uninstall for the Fax Service.
> - May require you to Set the correct permissions on the Default Domain
> Controller User Right Assignments
>
> - under Group policy - Computer Configuration / Windows Settings / Local
> Policys / User Rights Assignments
>
> 2. Complete the wizard.
>
> 3. Rename the following keys and files to *.old:
> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Fax
> HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Fax
> C:\Program Files\Microsoft Windows Small Business Server\fax
> C:\Winnt\FaxSetup.log
>
> 4. Reboot the server
> 5. Reinstalled the fax service
>
> Also you can mail me those log files to let me further analyze the issue.
>
> Hope above information helps! I appreciate you time and effort. I am
> currently standing by for you about the test result. I am always happy to
> be of further assistance.
>
> Have a nice day!
>
> Best Regards,
>
> Jenny Wu
> Microsoft CSS Online Newsgroup Support
> Get Secure! - www.microsoft.com/security
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> --------------------
> >Thread-Topic: SP1 error
> >thread-index: AcWkBB/eizDWyYnjSRyXA8njvGpHNw==
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> >From: "=?Utf-8?B?TWFyayBBbmRlcnNvbg==?="
> <MarkAnderson@xxxxxxxxxxxxxxxxxxxxxxxxx>
> >Subject: SP1 error
> >Date: Thu, 18 Aug 2005 07:50:07 -0700
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> >
> >Good Morning,
> >
> >I tried to install SBS SP1 last night on a clients server and after going
> >through the whole setup program, copying and installing the files. Then
> it
> >comes to registering files and I soon get an error that says that it as
> has
> >encountered a problem and can not continue. It then proceeds to uninstall
> >everything and reboot the server. This is in the first module to upgrade
> the
> >2003 server OS. I tried this twice with the same error both times. I'm
> >pretty much at a loss on this one as there are is no other information
> that
> >I'm given as to why this is happening. Is there a log file created then
> >would help me troubleshoot this error?
> >
> >Thank you,
> >Mark Anderson
> >
>
>
.
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