RE: POP3 Connector disappears

Hi Oliver,

Thank you for posting in SBS newsgroup.

Is there any third-party software such as anti-virus software installed on
the SBS 2003 server? Please try a clean boot to see what the result is:

1. Click Start, click Run, and then in the Open box, type "MSCONFIG"
(without the quotation marks). Click OK.
2. In the System Configuration Utility (MSConfig) window, click to select
the Selective Startup button.
3. Click to clear the check mark from the "Load startup items" below
Selective Startup.
4. Click the Services tab, click to check the "Hide All Microsoft Services"
box, and remove all the check marks from the remained Non-Microsoft
Services. Please note that the Exchange services could be marked as
non-Microsoft. Please do not disable those services.
5. Click OK to close the MSConfig window. Click Yes when you are asked to
restart your computer in order to enable the changes.
6. After restarting, please check whether this issue will reoccur.

Hope the information help and I look forward to your reply.

Best regards,

Crina Li (MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================
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Any input or comments in this thread are highly appreciated.

=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
| Thread-Topic: POP3 Connector disappears
| From: "=?Utf-8?B?T2xsaWUgRw==?=" <OllieG@xxxxxxxxxxxxxxxxxxxxxxxxx>
|| Subject: RE: POP3 Connector disappears
| Date: Thu, 18 Aug 2005 04:01:04 -0700
| Newsgroups: microsoft.public.windows.server.sbs
| |
| Hi
|
| I have exactly the same issue and have tried everything you have
suggested
| but still cannot resolve this issue and install the connector correctly.
The
| connector shows in Exchange manager but when you select properties either
| directly from EXchange manager or from Server Manager the screen flashes
| before you and then disappears. It appears that the POP3 connector is not
| installed correctly but even using your manual instructions I cannot get
it
| to run.
|
| When running the install wizard for networking components it fails and
says
| "an error occured while configuring the Microsoft connector for POP3
| mailboxes See c:\program files\Microsoft integration\Windows Small
business
| server2003\logs\setup.log for details)
|
| This log basically says nothing except "rerun setup and try the
installation
| again". I have noticed that on my installation that the POP3 directory is
not
| created in c:\progrma files\microsoft small business
server\networking\pop3
| but at the root of D: drive instead. This maybe due to me selecting to
| install the Exchange MDBdata on the d drive of my server but not sure.
Any
| further help would be much appreciated this is driving me up the wall!
This
| is a fresh server SBS2003 using the media which includes SP1.
|
| Thanks
|
| Oliver Greenacre
|
| "Crina Li (MSFT)" wrote:
|
| > Hi Milena,
| >
| > Thank you for posting in SBS newsgroup.
| >
| > From your description, do you mean the situation occurs when you do as
| > following?
| >
| > 1. Expand Advanced Management on Server Management.
| > 2. Click POP3 Connector Manager and then click Open POP3 Connector
Manager
| >
| > If I have misunderstood your concerns, please do not hesitate to let me
| > know.
| >
| > Based on my experience, it is more likely that the POP3 Connector was
not
| > installed properly or POP3 Connector related components were not
registered
| > properly.
| >
| > In order to troubleshoot this issue, I suggest we re-register the POP3
| > Connector component. To do so, please run the following command in the
| > command prompt window:
| >
| > NOTE: Please browse to C:\Program files\Microsoft Windows Small
Business
| > Server\Networking\POP3 on command line.
| >
| > "REGSVR32 popconfigsnap.dll" (without quotes).
| >
| > If this issue persists, please run IMBREG.exe from C:\Program
| > files\Microsoft Windows Small Business Server\Networking\POP3.
| >
| > If these did not help, we may need to reinstall the POP3 Connector on
this
| > server and test this issue again. To do so, please follow the steps
below:
| >
| > 1. Rename the POP folder to POP.old in C:\Program Files\Microsoft
Windows
| > Small Business Server\Networking.
| > 2. Using regedit, locate the "POP3 Connector" key in:
| >
| > HKLM\SOFTWARE\Microsoft\SmallBusinessServer\Network
| >
| > and export the "POP3 Connector" key to the desktop. Then, delete the
"POP3
| > Connector" key and close the registry.
| >
| > 3. In Windows Explorer, show hidden and system files by going to
"Tools",
| > "Folder Options" and "Views", and unhide the hidden files, as well as
the
| > system files.
| > 4. Search for and delete all SITxxxxx.tmp folders, you may use SIT*tmp
as a
| > wildcard.
| > 5. Manually execute the POP3.MSI file from SBS 2003 CD 3, in
D:\SBS\POP3.
| > This should show the "Preparing to install" and then some actual
install
| > progress going on.
| > 6. Launch a new instance of Exchange System Manager, and confirm that
the
| > "POP3 Connector Manager" is present in the Connectors section.
| > 7. Try viewing the properties of the POP3 Connector Manager. If you
cannot,
| > you may receive an error similar to "The POP3 Connection Manager is
only
| > available after you install Exchange". This may be present, even if
| > Exchange is installed.
| >
| > If you get the error from step 7, perform the following to reinstall
| > Exchange over itself.
| >
| > 1. Open Control Panel.
| > 2. Open Add or Remove Programs.
| > 3. Select "Windows Small Business Server 2003" and click Change/Remove.
| > 4. This will enter into the Integrated Setup and the Component
Selection
| > screen.
| > 5. Select Networking and Exchange Server for "reinstall".
| >
| > Note: Before you reinstall Exchange, you may want to backup user
mailboxes.
| > You can backup the emails in the specific mailbox either by using
exporting
| > to a PST or using the Exmerge.
| >
| > For more detailed information regarding Exmerge, please check the links
| > below:
| >
| > Exchange Server Mailbox Merge Wizard (ExMerge)
| >
http://www.microsoft.com/downloads/details.aspx?FamilyId=429163EC-DCDF-47DC-
| > 96DA-1C12D67327D5&displaylang=en
| >
| > If there's anything unclear, please do let me know at your earliest
| > convenience.
| >
| > Best regards,
| >
| > Crina Li (MSFT)
| >
| > Microsoft CSS Online Newsgroup Support
| >
| > Get Secure! - www.microsoft.com/security
| >
| > =====================================================
| > This newsgroup only focuses on SBS technical issues. If you have issues
| > regarding other Microsoft products, you'd better post in the
corresponding
| > newsgroups so that they can be resolved in an efficient and timely
manner.
| > You can locate the newsgroup here:
| > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
| >
| > When opening a new thread via the web interface, we recommend you check
the
| > "Notify me of replies" box to receive e-mail notifications when there
are
| > any updates in your thread. When responding to posts via your
newsreader,
| > please "Reply to Group" so that others may learn and benefit from your
| > issue.
| >
| > Microsoft engineers can only focus on one issue per thread. Although we
| > provide other information for your reference, we recommend you post
| > different incidents in different threads to keep the thread clean. In
doing
| > so, it will ensure your issues are resolved in a timely manner.
| >
| > For urgent issues, you may want to contact Microsoft CSS directly.
Please
| > check http://support.microsoft.com for regional support phone numbers.
| >
| > Any input or comments in this thread are highly appreciated.
| >
| > =====================================================
| >
| > This posting is provided "AS IS" with no warranties, and confers no
rights.
| > --------------------
| > | Thread-Topic: POP3 Connector disappears
| > | | From: =?Utf-8?B?TWlsZW5h?= <Milena@xxxxxxxxxxxxxxxxxxxxxxxxx>
| > | Subject: POP3 Connector disappears
| > | Date: Wed, 20 Jul 2005 19:07:02 -0700
| > || Newsgroups: microsoft.public.windows.server.sbs
| > | |
| > | Hi,
| > |
| > | I have SBS 2003. When I try to go into the POP3 email management, it
| > flashes
| > | on the screen for a millisecond and then disappears. I can't get the
| > window
| > | to stay on. DOes anyone know how this would happen? The emails seem
to be
| > | running fine as i have had to set them up locally. They are a small
| > business
| > | therefore their emails are not administered inhouse.
| > |
| > | Thanks
| > |
| > | Mil
| > |
| >
| >
|

.