RE: how many modems for fax?



Hello Chisum,

Thank you for posting back and your detail information!

Please see my following suggestion:

1. On the server, open My Computer, click Tools, click Folder Options,
click the View Tab, click "Show Hidden Files and Folders" and remove the
check from Hide Protected Operating System Files (Recommended).

2. Go to Server Management\Standard Management\Fax (Local).

3. Right click Fax (Local), go to Properties, Inbox tab, and you will see
the Archive Folder location, please check whether these two files are
stored in the Archive Folder. By default, the Archive Folder location is
"C:\Documents and Settings\All Users\Application Data\Microsoft\Windows
NT\MSFax\Inbox".

4. If the issue persist, please see:

a. Go to Start -> Run "services.msc" (without quotation marks), restart the
Fax Service.

b. Restart the server if possible.

5. I need to know whether you have installed any updates recently, for
example: SBS 2K3 SP1.

Hope this information helps, and I am looking forward to your reply.

Best regards,

Brandy Nee

Microsoft CSS Online Newsgroup Support

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--------------------
>Thread-Topic: how many modems for fax?
>thread-index: AcWjQdazTMc0dRVKQ6iYgLCeS6qgRw==
>X-WBNR-Posting-Host: 67.106.243.131
>From: "=?Utf-8?B?Q2hpc3VtVw==?=" <ChisumW@xxxxxxxxxxxxxxxxxxxxxxxxx>
>References: <9FDC5339-0F4F-4172-B1DE-F3CA641B8CCD@xxxxxxxxxxxxx>
<#XZH5YwoFHA.3120@xxxxxxxxxxxxxxxxxxxxx>
>Subject: RE: how many modems for fax?
>Date: Wed, 17 Aug 2005 08:39:22 -0700
>Lines: 102
>Message-ID: <63FD9495-6892-46C5-9DDB-D9479A9188EC@xxxxxxxxxxxxx>
>MIME-Version: 1.0
>Content-Type: text/plain;
> charset="Utf-8"
>Content-Transfer-Encoding: 7bit
>X-Newsreader: Microsoft CDO for Windows 2000
>Content-Class: urn:content-classes:message
>Importance: normal
>Priority: normal
>X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
>Newsgroups: microsoft.public.windows.server.sbs
>NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
>Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGXA03.phx.gbl
>Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:145256
>X-Tomcat-NG: microsoft.public.windows.server.sbs
>
>I checked RRAS, and it was not configured to use the modems. Just to
make
>sure though, I disabled RRAS altogether (I am not using it currently).
>
>There is still only one modem showing up in the devices for use in the fax
>configuration.
>
>Did someone here mention that you can only have one softmodem in a SBS ?
Am
>I going to have to get external modems?
>
>
>
>
>""Brandy Nee [MSFT]"" wrote:
>
>> Hello Chisum,
>>
>> You can install more than four modems on your server, but the Configure
Fax
>> Wizard can only configure up to four of them.
>>
>> If multiple devices are chosen for outbound direction, you can set which
>> device has priority in the list in order from top to bottom. If a device
is
>> in use, the next device in the list will be tried. If you do not select
the
>> first modem in the list, the second modem in the list will be the
highest
>> priority device.
>>
>> Hope this information answer your questions. If anything is unclear,
please
>> feel free to let me know. I am glad to be of assistance!
>>
>> Best regards,
>>
>> Brandy Nee
>>
>> Microsoft CSS Online Newsgroup Support
>>
>> Get Secure! - www.microsoft.com/security
>> ======================================================
>> This newsgroup only focuses on SBS technical issues. If you have issues
>> regarding other Microsoft products, you'd better post in the
corresponding
>> newsgroups so that they can be resolved in an efficient and timely
manner.
>> You can locate the newsgroup here:
>> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
>>
>> When opening a new thread via the web interface, we recommend you check
the
>> "Notify me of replies" box to receive e-mail notifications when there
are
>> any updates in your thread. When responding to posts via your
newsreader,
>> please "Reply to Group" so that others may learn and benefit from your
>> issue.
>>
>> Microsoft engineers can only focus on one issue per thread. Although we
>> provide other information for your reference, we recommend you post
>> different incidents in different threads to keep the thread clean. In
doing
>> so, it will ensure your issues are resolved in a timely manner.
>>
>> For urgent issues, you may want to contact Microsoft CSS directly.
Please
>> check http://support.microsoft.com for regional support phone numbers.
>>
>> Any input or comments in this thread are highly appreciated.
>> ======================================================
>> This posting is provided "AS IS" with no warranties, and confers no
rights.
>>
>>
>>
>> --------------------
>> >Thread-Topic: how many modems for fax?
>> >thread-index: AcWiu9MccoyZ99e2TrqXsO7Z8HXeOA==
>> >X-WBNR-Posting-Host: 67.106.243.135
>> >From: "=?Utf-8?B?Q2hpc3VtVw==?=" <ChisumW@xxxxxxxxxxxxxxxxxxxxxxxxx>
>> >Subject: how many modems for fax?
>> >Date: Tue, 16 Aug 2005 16:40:03 -0700
>> >Lines: 11
>> >Message-ID: <9FDC5339-0F4F-4172-B1DE-F3CA641B8CCD@xxxxxxxxxxxxx>
>> >MIME-Version: 1.0
>> >Content-Type: text/plain;
>> > charset="Utf-8"
>> >Content-Transfer-Encoding: 7bit
>> >X-Newsreader: Microsoft CDO for Windows 2000
>> >Content-Class: urn:content-classes:message
>> >Importance: normal
>> >Priority: normal
>> >X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
>> >Newsgroups: microsoft.public.windows.server.sbs
>> >NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
>> >Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGXA03.phx.gbl
>> >Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:145028
>> >X-Tomcat-NG: microsoft.public.windows.server.sbs
>> >
>> >How many modems can SBS2003 support ? I seem to find conflicting
numbers
>> >from 1 to 4 ?
>> >
>> >I have three identical modems installed into the server. Device Manager
>> sees
>> >them all, and they have all been tested and function (calls made out)
but
>> >only one of them shows up in the Fax Configuration... Any ideas ??
>> >
>> >I hope using different types of modems isn't the answer... I though for
>> sure
>> >using the same model/type would make it EASIER for windows to deal.
>> >
>> >Thanks in Advance!
>> >
>>
>>
>

.



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