RE: Since SP1 install auto backup failing

Hi Jenny

Well further investigation reveals:
BackUp is working however 3 complete in a row without any errors is the most
we can get.

I have now logged in as the Administrator (previously logged in as me and I
have admin rights but after reading your post thought I would try this) and
set the backup schedule and it has worked as it ran overnight with no
errors...but only the first go so will need to keep seeing what happens over
the next week.

Thanks again for all your help. Robert

""Jenny wu [MSFT]"" wrote:

> Hi Robert,
>
> Thanks for your update!
>
> Ok, I will wait for you. If there is anything unclear with my previous
> reply, please do not hesitate to let me know. I will stand by and want for
> your reply.
>
> Have a nice day!
>
> Best Regards,
>
> Jenny Wu
> Microsoft CSS Online Newsgroup Support
> Get Secure! - www.microsoft.com/security
> ======================================================
> This newsgroup only focuses on SBS technical issues. If you have issues
> regarding other Microsoft products, you'd better post in the corresponding
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>
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>
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> provide other information for your reference, we recommend you post
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> so, it will ensure your issues are resolved in a timely manner.
>
> For urgent issues, you may want to contact Microsoft CSS directly. Please
> check http://support.microsoft.com for regional support phone numbers.
>
> Any input or comments in this thread are highly appreciated.
> ======================================================
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
> --------------------
> >Thread-Topic: Since SP1 install auto backup failing
> >thread-index: AcWi6g97jj5QllB+Sbabc+hgCAKzQQ==
> >X-WBNR-Posting-Host: 220.233.124.193
> >From: =?Utf-8?B?Um9iZXJ0?= <Robert@xxxxxxxxxxxxxxxxxxxxxxxxx>
> >References: <89FDBC56-1CD8-48D6-BDE5-BED651356B60@xxxxxxxxxxxxx>
> <OaYUF8WoFHA.3472@xxxxxxxxxxxxxxxxxxxxx>
> >Subject: RE: Since SP1 install auto backup failing
> >Date: Tue, 16 Aug 2005 22:11:01 -0700
> >Lines: 190
> >Message-ID: <E52EB03C-D81E-406A-A9A1-5B4F28B3E26B@xxxxxxxxxxxxx>
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> > charset="Utf-8"
> >Content-Transfer-Encoding: 7bit
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> >Newsgroups: microsoft.public.windows.server.sbs
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> >Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:145105
> >X-Tomcat-NG: microsoft.public.windows.server.sbs
> >
> >Hi Jenny
> >
> >Thanks for the reply, will check out the instructions and get back to you
> >over the next couple of days.
> >
> >Robert
> >
> >""Jenny wu [MSFT]"" wrote:
> >
> >> Hi Robert,
> >>
> >> Thank you for posting here!
> >>
> >> I am sorry for the delayed response due to weekend. Please understand
> that
> >> the newsgroups are staffed weekdays by Microsoft Support professionals
> to
> >> answer your systems and applications questions. Your understanding is
> >> greatly appreciated!
> >>
> >> For your description, I understand that the issue is: the schedule
> backup
> >> can not be launched after applied SBS SP1. If I am off base, please
> don't
> >> hesitate to let me know.
> >>
> >> Please follow my suggestion to try to resolve the issue:
> >> ==================
> >> I. This issue occurs because the default Component Object Model (COM)
> >> permissions are changed in Windows Server 2003 SP1. The new COM
> permissions
> >> restrict remote calls that are not authenticated. The COM program may
> work
> >> locally, but the remote calls that are not authenticated fail. By
> default,
> >> only members of the Administrators group have the Remote Activation
> >> permission and the Launch permissions. This change prevents user
> accounts
> >> that do not belong to the Administrators group from starting COM
> components.
> >> RESOLUTION:
> >>
> >> Before you follow the steps in this section that describe how to resolve
> >> this issue, you must first confirm that you are experiencing this
> >> permissions issue.
> >>
> >> A: Confirm that you are experiencing this permissions issue
> >>
> >> You can confirm that you are experiencing this permissions issue by
> turning
> >> on DCOM error logging. You can enable error logging by changing the
> >> registry and then restarting the DCOM process that you want to examine.
> The
> >> DCOM process that you want to examine determines whether you have to
> >> restart the computer. To turn on DCOM error logging, follow these steps:
> >>
> >> 1. Click Start, click Run, type regedit, and then click OK.
> >> 2. Locate the HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Ole registry subkey.
> >> 3. Right-click the Ole value, point to New, and then click DWORD Value.
> >> 4. Type ActivationFailureLoggingLevel, and then press ENTER.
> Double-click
> >> ActivationFailureLoggingLevel, type 1 in the Value data box, and then
> click
> >> OK.
> >> 5. Right-click the Ole value, point to New, and then click DWORD Value.
> >> 6. Type CallFailureLoggingLevel, and then press ENTER. Double-click
> >> CallFailureLoggingLevel, type 1 in the Value data box, and then click
> OK.
> >> 7. Restart the DCOM program, and then examine the System log and the
> >> Application log for DCOM errors.
> >>
> >> The error messages in the event log contain information that you can use
> to
> >> help resolve the permissions issue.
> >>
> >> You can turn off DCOM error logging by changing the
> >> ActivationFailureLoggingLevel value and the CallFailureLoggingLevel
> value
> >> to zero.
> >>
> >> B. Resolve the permissions issue
> >> If you confirm that you are experiencing this permissions issue, resolve
> >> the permissions issue by following these steps:
> >>
> >> 1. Click Start, point to Administrative Tools, and then click Component
> >> Services.
> >> 2. Expand the Component Services\Computers container.
> >> 3. Right-click My Computer, and then click Properties.
> >> 4. On the COM Security tab, click Edit Limits in the Access Permissions
> >> area or in the Launch and Activation Permissions area. The area depends
> on
> >> where the issue occurs.
> >> 5. Click the account that is specified in the event log error, and then
> >> click Allow for the Remote Access permissions.
> >> 6. Click OK two times to accept the changes. Then, try to use the
> program
> >> that uses DCOM.
> >>
> >> This behavior is by design. Thank you for you understanding.
> >>
> >> For more detail info please refer to the KB article:
> >> Programs that use DCOM do not work correctly after you install Microsoft
> >> Windows Server 2003 Service Pack 1
> >> http://support.microsoft.com/default.aspx?scid=kb;en-us;892500
> >>
> >> Try to test, how about the result?
> >> ==================
> >>
> >> II. If not the situation, please try to create a new user account with
> >> Administrator user right using 'Add User Wizard' in Server Management
> >> console. Then, logon using the new account and try to schedule backup
> task.
> >> How about the result?
> >> ==================
> >> III. If the system still occurs, let us test the system in Clean Boot.
> >> This tool will help us identify any drivers or programs that may be
> >> interfering with the normal operation of your computer.
> >> 1) Run MSCONFIG.EXE.
> >>
> >> 2) In the Services tab, click "Hide All Microsoft Services" and click
> >> "Disable All".
> >>
> >> 3) In the Startup tab, click "Disable All". Click OK. (This will
> >> temporarily prevent third-party programs from running automatically
> during
> >> start-up.)
> >>
> >> 4) Restart the computer and check whether the problem still persists.
> >>
> >> If the problem does not occur, it indicates that the problem is related
> to
> >> one application or service we have disabled. You can use the MSCONFIG
> tool
> >> again to re-enable the disabled item one by one to find out the culprit.
> >>
> >> If the issue persists, please help me collect some information to
> further
> >> troubleshooting the issue:
> >>
> >> 1. What is the meaning of 'auto backup failing '? Is it schedule jobs
> you
> >> configured using Backup Utility?
> >>
> >> 2. Are there any error info in the Event Viewer? Please paste the detail
> >> error information in the newsgroup.
> >>
> >> 3. Please make screen shot for the error message that you encountered.
> And
> >> paste it in the newsgroup or send to mail address: v-yanniw@xxxxxxxxxxxxx
> >> ==================
> >>
> >> I appreciate you time and effort. I am currently standing by for you
> about
> >> the test result. I am always happy to be of further assistance.
> >>
> >> Have a nice day!
> >>
> >> Best Regards,
> >>
> >> Jenny Wu
> >> Microsoft CSS Online Newsgroup Support
> >> Get Secure! - www.microsoft.com/security
> >> ======================================================
> >> This newsgroup only focuses on SBS technical issues. If you have issues
> >> regarding other Microsoft products, you'd better post in the
> corresponding
> >> newsgroups so that they can be resolved in an efficient and timely
> manner.
> >> You can locate the newsgroup here:
> >> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
> >>
> >> When opening a new thread via the web interface, we recommend you check
> the
> >> "Notify me of replies" box to receive e-mail notifications when there
> are
> >> any updates in your thread. When responding to posts via your
> newsreader,
> >> please "Reply to Group" so that others may learn and benefit from your
> >> issue.
> >>
> >> Microsoft engineers can only focus on one issue per thread. Although we
> >> provide other information for your reference, we recommend you post
> >> different incidents in different threads to keep the thread clean. In
> doing
> >> so, it will ensure your issues are resolved in a timely manner.
> >>
> >> For urgent issues, you may want to contact Microsoft CSS directly.
> Please
> >> check http://support.microsoft.com for regional support phone numbers.
> >>
> >> Any input or comments in this thread are highly appreciated.
> >> ======================================================
> >> This posting is provided "AS IS" with no warranties, and confers no
> rights.
> >> -------------------------------
> >> From: =?Utf-8?B?Um9iZXJ0?= <Robert@xxxxxxxxxxxxxxxxxxxxxxxxx>
> >> Subject: Since SP1 install auto backup failing
> >> Date: Thu, 11 Aug 2005 18:56:03 -0700
> >> Newsgroups: microsoft.public.windows.server.sbs
> >>
> >> Wondering if someone can help. Since installing SP1 the automated backup
> is
> >> failing each time it runs. I can back up manually but not automatically.
> >> The
> >> back up logs are a little hard to interpret, well for me anyway but here
> is
> >> the important part (he says hoping with fingers crossed).
> >>
> >> Error: Could not access portions of directory System State\COM+ Class
> >> Registration Database.
> >> You may not have permission to open the file, or the directory may be
> >> missing or damaged.
> >> Please contact the owner or administrator.
> >>
> >>
> >> Error: Could not access portions of directory System State\Registry.
> >> You may not have permission to open the file, or the directory may be
> >> missing or damaged.
> >> Please contact the owner or administrator.
> >>
> >> Any assistance would be apprecited. Thanks in advance.
> >>
> >>
> >>
> >>
> >>
> >
>
>
.

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