Re: Connection Timeout only on certain websites

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Dave,

Were you able to add the Error Information column? If so, what is the error
code shown in that column?

--

Hope that helps,
David Copeland
Microsoft Small Business Server Support

This posting is provided "AS IS" with no warranties, and confers no rights.


SBS Newsgroups:

SBS v4.x: microsoft.public.backoffice.smallbiz
SBS 2000: microsoft.public.backoffice.smallbiz2000
SBS 2003: microsoft.public.windows.server.sbs

"Davevdm" <Davevdm@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:C06BBAAF-D266-44A0-8DCF-53B63EC2F2A3@xxxxxxxxxxxxxxxx
> Hi David,
>
> I receive an "Initiated Connection" and then a "Failed Connection Attempt"
> with reference to the rule "Allow all HTTP traffic from ISA server to all
> networks" (a custom rule used with troubleshooting (Localhost allowed to
> access all networks using http and https)
>
>
> --
> - Dave
>
>
> "David Copeland [MSFT]" wrote:
>
>> Dave,
>>
>> Is the "timeout" error you are seeing on the client machine or on the
>> server
>> in ISA? If you go into the ISA mmc under Monitoring/Logging and set it
>> to
>> show the traffic for a time range when the problem is occuring.. then
>> right
>> click on the column titles and select Add/Remove Columns and add the
>> Error
>> Information column. Does it show an error? If so, what is the error
>> code?
>>
>>
>> --
>>
>> Hope that helps,
>> David Copeland
>> Microsoft Small Business Server Support
>>
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>>
>>
>> SBS Newsgroups:
>>
>> SBS v4.x: microsoft.public.backoffice.smallbiz
>> SBS 2000: microsoft.public.backoffice.smallbiz2000
>> SBS 2003: microsoft.public.windows.server.sbs
>>
>> "Davevdm" <Davevdm@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
>> news:92F9AFAF-622D-4E9B-9592-0F251F8008CC@xxxxxxxxxxxxxxxx
>> > Hi David,
>> >
>> > Thanks for responding.
>> >
>> > I only have one of those messages from 6 days ago... and we've had this
>> > issue as soon as first thing this morning (8am EST)
>> >
>> > the error we get is a "timeout" - though it seems the proxy waits 30
>> > seconds
>> > before displaying the site... and after checking the site with a laptop
>> > directly connected to the router (bypassing ISA) I have confirmed that
>> > all
>> > the sites in question are availalbe, and respond within 1-2 seconds
>> > with a
>> > webpage.
>> >
>> > Any Suggestions?
>> > --
>> > - Dave
>> >
>> >
>> > "David Copeland [MSFT]" wrote:
>> >
>> >> Dave,
>> >>
>> >> Take a look in ISA under servername/Configuration/General/Define
>> >> Connection
>> >> Limits.. Depending on the site (ie. if it has a log of
>> >> links/images/etc)
>> >> you
>> >> may need to up the number for Connection limit per client and/or
>> >> Custom
>> >> connection limit.
>> >>
>> >> If the above is the case you should see an event in ISA under
>> >> servername/Monitoring/Alerts of Connection limit exceeded. It should
>> >> also
>> >> have a corresponding event in the Application event log of
>> >>
>> >> Event Type: Warning
>> >> Event Source: Microsoft Firewall
>> >> Event Category: Packet filter
>> >> Event ID: 15113
>> >> Date: 8/12/2005
>> >> Time: 8:09:07 AM
>> >> User: N/A
>> >> Computer: Servername
>> >> Description:
>> >> ISA Server disconnected the following client: x.x.x.x because its
>> >> connection
>> >> limit was exceeded. For more information about this event, see the
>> >> Windows
>> >> event viewer.
>> >>
>> >> For more information, see Help and Support Center at
>> >> http://go.microsoft.com/fwlink/events.asp.
>> >>
>> >>
>> >>
>> >> --
>> >>
>> >> Hope that helps,
>> >> David Copeland
>> >> Microsoft Small Business Server Support
>> >>
>> >> This posting is provided "AS IS" with no warranties, and confers no
>> >> rights.
>> >>
>> >>
>> >> SBS Newsgroups:
>> >>
>> >> SBS v4.x: microsoft.public.backoffice.smallbiz
>> >> SBS 2000: microsoft.public.backoffice.smallbiz2000
>> >> SBS 2003: microsoft.public.windows.server.sbs
>> >>
>> >> "Davevdm" <Davevdm@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
>> >> news:3E9EA9A8-E080-4DB9-AE12-D0FE02CBCE70@xxxxxxxxxxxxxxxx
>> >> > ISA2004, SBS2003 Premium, both SP1
>> >> > 2 Nics, External router on external nic, All clients working
>> >> > properly
>> >> > with
>> >> > one exception: no clients or server console can browse to
>> >> > www.thestar.com.
>> >> > All that is returned is a proxy error message window, with the
>> >> > following
>> >> > details for tech personel:
>> >> >
>> >> > Connection Timeout: 10060
>> >> >
>> >> > I am able to connect a workstation directly to the router (bypassing
>> >> > the
>> >> > ISA/proxy) and am able to browse thestar.com no problems(therefore
>> >> > DNS
>> >> > ok,
>> >> > etc)
>> >> >
>> >> > When the page loads, the address bar is this:
>> >> > http://www.thestar.com/NASApp/cs/ContentServer?pagename=thestar/Render&inifile=futuretense.ini&c=Page&cid=968332188492&pubid=968163964505
>> >> >
>> >> > Is there anything we can do about this?
>> >> >
>> >> > (there are 2 or 3 other sites that have the same problem, and I'm
>> >> > sure
>> >> > the
>> >> > users will let me know when more are affected!)
>> >> > --
>> >> > - Dave
>> >>
>> >>
>> >>
>>
>>
>>


.

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