RE: mail relay problems setting up

Hi Brandy

thanks for doing all this work for me

I am working on two fronts at the moment

1) I have set in train a move away from BT to a different host - one that I
know to work (I hope it does this time!) with SBS 2003. This will be a better
solution anyway for the webhosting alone so it will work out alright. This
wil take a few days to complete and I will let you know

2) I would like to know what is going on with the DNS route, especially if
there is a blacklist problem, so I will work through your suggestions and let
you know.

Many thanks will be in touch

John

""Brandy Nee [MSFT]"" wrote:

> Hello John,
>
> Thank you for posting back.
>
> I have not received your email yet. I have performed a lot of researching
> and tests, please see my following information:
>
> 1> You mentioned that "see through message tracker that the messages leave
> this server and go on", so this might be the receiver's issue if you make
> sure that the emails are being sent out.
>
> 2> Then we can go to www.dnsstuff.com, do nslookup for your MX record, ping
> the MX record to get the IP address and then input the IP address to check
> for spam list to see whether your MX record is in a blacklist. The detail
> steps are:
>
> a. Go to http://www.dnsstuff.com
>
> b. Use nslookup for coulterwindows.co.uk MX record.
>
> c. You will get the MX Record is ibmr.btconnect.com.
>
> d. Ping ibmr.btconnect.com, you will get the IP address is: [194.73.73.216].
>
> e. Input 194.73.73.216 under Spam database lookup blank, click Lookup, and
> you will can check whether your MX record is in blacklist.
>
> f. As for the blacklist you need to contact the blacklist owner to remove
> it.
>
> 3> We can also use telnet to test email flow to the servers that you cannot
> send emails to. You need to use www.dnsstuff.com to get the destination
> domain's MX record and then telnet to it. For detail steps please refer to
> the following KB article:
>
> 153119 XFOR: Telnet to Port 25 to Test SMTP Communication
> http://support.microsoft.com/?id=153119
>
> Hope this information helps. If you have any questions or concerns on this
> issue, please feel free to let me know. I am glad to be of assistance!
>
> Best regards,
>
> Brandy Nee
>
> Microsoft CSS Online Newsgroup Support
>
> Get Secure! - www.microsoft.com/security
> ======================================================
> This newsgroup only focuses on SBS technical issues. If you have issues
> regarding other Microsoft products, you'd better post in the corresponding
> newsgroups so that they can be resolved in an efficient and timely manner.
> You can locate the newsgroup here:
> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
>
> When opening a new thread via the web interface, we recommend you check the
> "Notify me of replies" box to receive e-mail notifications when there are
> any updates in your thread. When responding to posts via your newsreader,
> please "Reply to Group" so that others may learn and benefit from your
> issue.
>
> Microsoft engineers can only focus on one issue per thread. Although we
> provide other information for your reference, we recommend you post
> different incidents in different threads to keep the thread clean. In doing
> so, it will ensure your issues are resolved in a timely manner.
>
> For urgent issues, you may want to contact Microsoft CSS directly. Please
> check http://support.microsoft.com for regional support phone numbers.
>
> Any input or comments in this thread are highly appreciated.
> ======================================================
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
>
>
> --------------------
> >Thread-Topic: mail relay problems setting up
> >thread-index: AcWiTS8orlF+FYYCTHKhuHLlAPwOVQ==
> >X-WBNR-Posting-Host: 217.37.68.217
> >From: =?Utf-8?B?Sm9obiBNY0NvbWJl?= <JohnMcCombe@xxxxxxxxxxxxxxxxxxxxxxxxx>
> >References: <20DAF106-F442-4657-B628-2970ACE0BA32@xxxxxxxxxxxxx>
> <kC8aBHXoFHA.3472@xxxxxxxxxxxxxxxxxxxxx>
> <258DCFA7-EC71-4CE6-8781-E88365BF685F@xxxxxxxxxxxxx>
> <BEFCFCA6-255B-4D9F-8C4F-D31BCEAD873A@xxxxxxxxxxxxx>
> <8ePIrCkoFHA.2700@xxxxxxxxxxxxxxxxxxxxx>
> >Subject: RE: mail relay problems setting up
> >Date: Tue, 16 Aug 2005 03:28:03 -0700
> >Lines: 326
> >Message-ID: <274BE9BD-600E-4BE5-8F58-55C23E1B1C17@xxxxxxxxxxxxx>
> >MIME-Version: 1.0
> >Content-Type: text/plain;
> > charset="Utf-8"
> >Content-Transfer-Encoding: 7bit
> >X-Newsreader: Microsoft CDO for Windows 2000
> >Content-Class: urn:content-classes:message
> >Importance: normal
> >Priority: normal
> >X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
> >Newsgroups: microsoft.public.windows.server.sbs
> >NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
> >Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGXA03.phx.gbl
> >Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:144815
> >X-Tomcat-NG: microsoft.public.windows.server.sbs
> >
> >thanks, Brandy
> >
> >I have switched back to Use DNS to route to each address space on this
> >connector
> >
> >and can see through message tracker that the messages leave this server
> and
> >go on. But they do not arrive at their destination
> >
> >i am trying to send one to your email address now - thanks for that
> >
> >By the way, my latest conversation with a guy called Mark at BT
> >(complaints@xxxxxxxxxxxxxxxxxxxxx) was to the effect that BT does not
> support
> >SBS 2003 as it is too complicated and BT will not pay for them to be
> trained
> >in it! They will support Outlook Express and Outlook only.
> >
> >Is there someone at Microsoft that I could share this infromation with? I
> am
> >sure that this is an untenable position
> >
> >thanks for your help so far I appreciate it!
> >
> >John
> >
> >
> >
> >""Brandy Nee [MSFT]"" wrote:
> >
> >> Hello John,
> >>
> >> Thank you for posting back and you detail information!
> >>
> >> From the SMTP log file after you change to use DNS, it seems that of the
> >> most SMTP transactions are successful. Just a double check whether you
> can
> >> send emails successfully using DNS. You can send me some emails by using
> >> this methord (Use DNS to route to each address space on this connector)
> for
> >> test.
> >>
> >> Also, from the SMTP log, I notice the following error information,
> please
> >> see:
> >>
> >> 2005-08-15 13:17:41 194.73.73.216 OutboundConnectionResponse SMTPSVC1
> >> COULTER-MAIN - 25 - - 535+5.7.3+Authentication+unsuccessful 0 0 37 0
> 3328
> >> SMTP - - - -
> >> 2005-08-15 13:17:45 64.97.139.1 OutboundConnectionResponse SMTPSVC1
> >> COULTER-MAIN - 25 - - 535+invalid+user+ID+or+password 0 0 31 0 5750 SMTP
> - -
> >>
> >> From the error message, it shows us that your SBS server cannot forward
> >> emails to the smart host due to authentication issue. It seems that your
> >> Smart Host requires transmitting user name and password with messages to
> >> the remote domain. So you need to contact the smart host provider and
> ask
> >> for the user name, password and the authentication method.
> >>
> >> After you got the user name and password, you need to input them on your
> >> Exchange server. To do so, please see:
> >>
> >> 1. Open Exchange System Manager. Expand to Yourdomain
> >> (Exchange)\Connector\SmallBusiness SMTP Connector.
> >>
> >> 2. Right click SmallBusiness SMTP Connector, select Properites, go to
> >> Advanced tab.
> >>
> >> 3. Click Outbound Security.
> >>
> >> 4. Select Basic Authentication and click Modify.
> >>
> >> 5. Input the user name and password in the blanks.
> >>
> >> 6. Click OK three times and test the issue again.
> >>
> >> If the smart host really does something special not to support SBS, you
> can
> >> negotiate with them and consider switching to another ISP or smart host.
> >>
> >> Hope this information helps. If anything is unclear, please feel free to
> >> let me know. I am looking forward to hearing from you soon!
> >>
> >> Best regards,
> >>
> >> Brandy Nee
> >>
> >> Microsoft CSS Online Newsgroup Support
> >>
> >> Get Secure! - www.microsoft.com/security
> >> ======================================================
> >> This newsgroup only focuses on SBS technical issues. If you have issues
> >> regarding other Microsoft products, you'd better post in the
> corresponding
> >> newsgroups so that they can be resolved in an efficient and timely
> manner.
> >> You can locate the newsgroup here:
> >> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
> >>
> >> When opening a new thread via the web interface, we recommend you check
> the
> >> "Notify me of replies" box to receive e-mail notifications when there
> are
> >> any updates in your thread. When responding to posts via your
> newsreader,
> >> please "Reply to Group" so that others may learn and benefit from your
> >> issue.
> >>
> >> Microsoft engineers can only focus on one issue per thread. Although we
> >> provide other information for your reference, we recommend you post
> >> different incidents in different threads to keep the thread clean. In
> doing
> >> so, it will ensure your issues are resolved in a timely manner.
> >>
> >> For urgent issues, you may want to contact Microsoft CSS directly.
> Please
> >> check http://support.microsoft.com for regional support phone numbers.
> >>
> >> Any input or comments in this thread are highly appreciated.
> >> ======================================================
> >> This posting is provided "AS IS" with no warranties, and confers no
> rights.
> >>
> >>
> >>
> >> --------------------
> >> >Thread-Topic: mail relay problems setting up
> >> >thread-index: AcWhvkcmlGSQ2Gt7QpW578gnUgaQNw==
> >> >X-WBNR-Posting-Host: 81.133.9.98
> >> >From: =?Utf-8?B?Sm9obiBNY0NvbWJl?=
> <JohnMcCombe@xxxxxxxxxxxxxxxxxxxxxxxxx>
> >> >References: <20DAF106-F442-4657-B628-2970ACE0BA32@xxxxxxxxxxxxx>
> >> <kC8aBHXoFHA.3472@xxxxxxxxxxxxxxxxxxxxx>
> >> <258DCFA7-EC71-4CE6-8781-E88365BF685F@xxxxxxxxxxxxx>
> >> >Subject: RE: mail relay problems setting up
> >> >Date: Mon, 15 Aug 2005 10:25:05 -0700
> >> >Lines: 331
> >> >Message-ID: <BEFCFCA6-255B-4D9F-8C4F-D31BCEAD873A@xxxxxxxxxxxxx>
> >> >MIME-Version: 1.0
> >> >Content-Type: text/plain;
> >> > charset="Utf-8"
> >> >Content-Transfer-Encoding: 7bit
> >> >X-Newsreader: Microsoft CDO for Windows 2000
> >> >Content-Class: urn:content-classes:message
> >> >Importance: normal
> >> >Priority: normal
> >> >X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
> >> >Newsgroups: microsoft.public.windows.server.sbs
> >> >NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
> >> >Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGXA03.phx.gbl
> >> >Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:144520
> >> >X-Tomcat-NG: microsoft.public.windows.server.sbs
> >> >
> >> >I am really learning stuff here - but not how to get thsi email relay
> to
> >> work!
> >> >
> >> >I have sent an email using telnet through mail.btconnect.com, I now
> >> >understand a little bit more how the commands should look.
> >> >
> >> >I have also created reports from another (successful) server that I
> have
> >> set
> >> >up before, and I see that in the log for the server I'm working on now
> >> This
> >> >an extract:
> >> >
> >> >2005-08-15 14:43:26 216.200.145.17 OutboundConnectionResponse SMTPSVC1
> >> >BG1491J - 25 - - 220+dm18.mta.everyone.net+ESMTP+EON-AUTHRELAY2 0 0 46
> 0
> >> 172
> >> >SMTP - - - -
> >> >2005-08-15 14:43:26 216.200.145.17 OutboundConnectionCommand SMTPSVC1
> >> >BG1491J - 25 EHLO - bhp-systems.co.uk 0 0 4 0 187 SMTP - - - -
> >> >2005-08-15 14:43:26 216.200.145.17 OutboundConnectionResponse SMTPSVC1
> >> >BG1491J - 25 - - 250-dm18.mta.everyone.net 0 0 25 0 375 SMTP - - - -
> >> >2005-08-15 14:43:26 216.200.145.17 OutboundConnectionCommand SMTPSVC1
> >> >BG1491J - 25 AUTH - - 0 0 4 0 375 SMTP - - - -
> >> >2005-08-15 14:43:26 216.200.145.17 OutboundConnectionResponse SMTPSVC1
> >> >BG1491J - 25 - - 334+UGFzc3dvcmQ6 0 0 16 0 562 SMTP - - - -
> >> >2005-08-15 14:43:26 216.200.145.17 OutboundConnectionResponse SMTPSVC1
> >> >BG1491J - 25 - - 235+Authentication+successful 0 0 29 0 812 SMTP - - - -
> >> >
> >> >ther is no 'auth' command in the logs for the 'new' server. Can anyone
> >> >assist please?
> >> >
> >> >many thanks
> >> >
> >> >
> >> >"John McCombe" wrote:
> >> >
> >> >> Here is the relay smtp log file:
> >> >>
> >> >> #Software: Microsoft Internet Information Services 6.0
.

Relevant Pages

  • RE: DCOM Process Launcher hung
    ... Microsoft CSS Online Newsgroup Support ... This newsgroup only focuses on SBS technical issues. ... | Thread-Topic: DCOM Process Launcher hung ...
    (microsoft.public.windows.server.sbs)
  • RE: SMTP sending failure, connection is dropped by remote host
    ... If you use smarthost to send internet emails, could you use DNS to send ... I will be here waiting for your updates. ... Microsoft CSS Online Newsgroup Support ... This newsgroup only focuses on SBS technical issues. ...
    (microsoft.public.windows.server.sbs)
  • RE: Email Problems Exchange 2003 SP2, Outlook 2003 for Exchange Cl
    ... 821910 How to troubleshoot for Exchange Server 2003 transport issues ... Microsoft CSS Online Newsgroup Support ... This newsgroup only focuses on SBS technical issues. ... users received old emails that should be sent weeks ago. ...
    (microsoft.public.windows.server.sbs)
  • RE: Help & Support
    ... I will be here waitting for your updates. ... Microsoft CSS Online Newsgroup Support ... This newsgroup only focuses on SBS technical issues. ...
    (microsoft.public.windows.server.sbs)
  • Re: Monitoring and Alerts
    ... A suggestion would be to contact Microsoft Product Support Services via ... Microsoft CSS Online Newsgroup Support ... This newsgroup only focuses on SBS technical issues. ... |> Regarding CEICW, do you mean you can not run CEICW successfully now? ...
    (microsoft.public.windows.server.sbs)
Loading