RE: isa 2004 & external website access issue

Dear Shelly:
Thank you for your update.

>From your ISAinfo, I notice that the URL of the problematic website is
devtest.ag-is.com. However, when I try accessing this website, it appears
that it is working now. Have you already made it function normally?

I look forward to hearing from you.
Have a nice day! :)

Best Regards
Edward Tian(MSFT)
Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security
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--------------------
| Thread-Topic: isa 2004 & external website access issue
| thread-index: AcWigfwoavmIIcw1Q/yBU2l/FQXbFw==
| X-WBNR-Posting-Host: 64.9.51.98
| From: "=?Utf-8?B?bXAzbm9tYWQ=?=" <mp3nomad@xxxxxxxxxxxxxxxxxxxxxxxxx>
| References: <3D95D68E-C71E-4BE7-A12D-552F6D77C5F4@xxxxxxxxxxxxx>
<ZowkzWkoFHA.2700@xxxxxxxxxxxxxxxxxxxxx>
| Subject: RE: isa 2004 & external website access issue
| Date: Tue, 16 Aug 2005 09:46:01 -0700
| Lines: 184
| Message-ID: <4B521335-6E90-4CFC-B5DB-1EB9DFEF5FC6@xxxxxxxxxxxxx>
| MIME-Version: 1.0
| Content-Type: text/plain;
| charset="Utf-8"
| Content-Transfer-Encoding: 7bit
| X-Newsreader: Microsoft CDO for Windows 2000
| Content-Class: urn:content-classes:message
| Importance: normal
| Priority: normal
| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
| Newsgroups: microsoft.public.windows.server.sbs
| NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
| Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGXA03.phx.gbl
| Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:144929
| X-Tomcat-NG: microsoft.public.windows.server.sbs
|
| Edward,
|
| Since I sent this message, my network tech assistant was able to get the
| connection to bigcitrix working and accessible from an external
connection.
| The connection to devtest is still not accessible from an external
| connection. I haven't been able to reach him to ask what he did to
correct
| the connection to the one web server.
|
| Shelly
|
| "Edward Tian" wrote:
|
| > Dear Shelly:
| > Thank you for posting here.
| >
| > From your description, I understand that after installing ISA2004, two
| > internal web sites are no longer accessible, but RWW/OWA works fine. If
I
| > have misunderstood, please feel free to let me know.
| >
| > In order to narrow down this issue, could you do me a favor and collect
the
| > following information:
| > 1. How many Nics do you have on your SBS box? Does each internal web
server
| > have its own public IP?
| >
| > 2. Can internal users currently access these two web sites?
| >
| > 3. If you have only one public IP address, do you use host header to
| > publish these two web sites? If so, you can refer to this step-by-step
| > knowledge base article:
| > How to configure Web publishing rules to host multiple Web sites with
host
| > headers in ISA Server
| > http://support.microsoft.com/default.aspx?scid=KB;EN-US;838252
| >
| > 4. Could you please let me know if you have run the CEICW after
installing
| > the ISA components? Open Server management console, navigate to 'To Do
| > List' and click 'Connect to the internet' in the right panel. The
wizard
| > can help us configure the networking settings for a SBS server. It's
| > recommended to use the wizard to configure the SBS server. More info:
| > 825763 How to configure Internet access in Windows Small Business
Server
| > 2003
| > http://support.microsoft.com/?id=825763
| >
| > 5. Please help to gather the ISA Info:
| >
| > 1) Download the file from the following URL:
| >
| > http://www.isatools.org/isainfo/ISAInfo.zip
| >
| > 2) Extract all files to a folder on ISA server.
| > 3) Double click Isainfo.js. This will generate 2 files
| > ISAInfo2004-<computer-name>.log and ISAInfo2004-<computer-name>.xml in
the
| > current folder.
| > 4) Please send these files to me.
| >
| > 6. We may also gather the ISA logs:
| >
| > 1) Schedule a down time.
| >
| > 2) Open ISA 2004 management console.
| >
| > 3) Expand the server node and highlight 'Monitoring'.
| >
| > 4) In the right pane, switch to the 'Logging' tab, make sure the 'Task
| > Pane' is showed there.
| >
| > 5) In the 'Task Pane', click 'Configure Firewall Logging' under
'Logging
| > Tasks', and then switch the 'log storage format' from 'MSDE database'
| > (default) to 'File'.
| >
| > 6) Switch to the 'Fields' tab, click 'Select All', and then click OK.
| >
| > 7) In the 'Task Pane', click 'Configure Web Proxy Logging' under
'Logging
| > Tasks', and then switch the 'log storage format' from 'MSDE database'
| > (default) to 'File'.
| >
| > 8) Switch to the 'Fields' tab, click 'Select All', and then click OK.
| >
| > 9) Click 'Apply' to save changes and update the configuration.
| >
| > 10) Temporarily disable the Firewall service. To do that, please click
| > Monitoring | Services tab and then right click 'Microsoft Firewall' to
| > choose 'Stop'.
| >
| > 11) Clear the current existing W3C logs. To do that, go to the log
saving
| > directory and clean any existing .W3C logs. By default, the logs will
be
| > saved to 'C:\Program Files\Microsoft ISA Server\ISALogs'. (Some MDF may
not
| > be able to deleted, that's normal.) You may backup them first and
then
| > delete them.
| >
| > 12) Go back to the ISA 2004 management console, and then Start the
stopped
| > 'Microsoft Firewall' service.
| >
| > 13) Reproduce the problem, stop the service, and then gather the
resulting
| > W3C files to me for analysis.
| >
| > You can send these files directly to my mailbox: v-edtian@xxxxxxxxxxxxx
| >
| > Please also let me know the IP address of the testing client/SBS
| > server/internal web servers so that I can filter the data.
| >
| > Hope the above information helps. I appreciate you taking time to
collect
| > the information.
| >
| > Please feel free to let me know if you have any questions or concerns.
| > Have a nice day! :)
| >
| > Best Regards
| > Edward Tian(MSFT)
| > Microsoft CSS Online Newsgroup Support
| >
| > Get Secure! - www.microsoft.com/security
| > ======================================================
| > This newsgroup only focuses on SBS technical issues. If you have issues
| > regarding other Microsoft products, you'd better post in the
corresponding
| > newsgroups so that they can be resolved in an efficient and timely
manner.
| > You can locate the newsgroup here:
| > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
| >
| > When opening a new thread via the web interface, we recommend you check
the
| > "Notify me of replies" box to receive e-mail notifications when there
are
| > any updates in your thread. When responding to posts via your
newsreader,
| > please "Reply to Group" so that others may learn and benefit from your
| > issue.
| >
| > Microsoft engineers can only focus on one issue per thread. Although we
| > provide other information for your reference, we recommend you post
| > different incidents in different threads to keep the thread clean. In
doing
| > so, it will ensure your issues are resolved in a timely manner.
| >
| > For urgent issues, you may want to contact Microsoft CSS directly.
Please
| > check http://support.microsoft.com for regional support phone numbers.
| >
| > Any input or comments in this thread are highly appreciated.
| > ======================================================
| > This posting is provided "AS IS" with no warranties, and confers no
rights.
| >
| > --------------------
| > | Thread-Topic: isa 2004 & external website access issue
| > | thread-index: AcWhsFm7O8SMyERkSOWty4PbWZ9ghw==
| > | X-WBNR-Posting-Host: 64.9.51.98
| > | From: "=?Utf-8?B?bXAzbm9tYWQ=?=" <mp3nomad@xxxxxxxxxxxxxxxxxxxxxxxxx>
| > | Subject: isa 2004 & external website access issue
| > | Date: Mon, 15 Aug 2005 08:45:24 -0700
| > | Lines: 15
| > | Message-ID: <3D95D68E-C71E-4BE7-A12D-552F6D77C5F4@xxxxxxxxxxxxx>
| > | MIME-Version: 1.0
| > | Content-Type: text/plain;
| > | charset="Utf-8"
| > | Content-Transfer-Encoding: 7bit
| > | X-Newsreader: Microsoft CDO for Windows 2000
| > | Content-Class: urn:content-classes:message
| > | Importance: normal
| > | Priority: normal
| > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
| > | Newsgroups: microsoft.public.windows.server.sbs
| > | NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
| > | Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGXA03.phx.gbl
| > | Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:144488
| > | X-Tomcat-NG: microsoft.public.windows.server.sbs
| > |
| > | I'm having a problem accessing websites that I have setup on two
other
| > | servers on my SBS network from an external location. I had them
| > accessible
| > | using the basic firewall in SBS but now since installing ISA 2004,
they
| > are
| > | no longer accessible. I've tried the web publishing wizard in ISA but
| > still
| > | they are not accessible.
| > |
| > | Would someone be able to direct me to information regarding this
issue or
| > | supply some assistance? Anything that I could try. Remote web
workplace &
| > OWA
| > | work fine (are accessible externally). The sites on these other two
| > servers
| > | are not accessible. I believe I have the public IPs setup correctly
on
| > the
| > | external NIC. I also have static private IPs setup for these sites.
| > |
| > | Thanks for any assistance!
| > |
| > | Shelly Campbell
| > |
| >
| >
|

.

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