RE: Backups, VSS and SBS2003 HELP NEEDED!!!

Hello Luke,

Thank you for posting back!

At this stage, we cannot determine whether this hotfix can be applied, as
we do not have a conclusion whether this issue is caused by VSS or Windows
Server 2003 SP1.

I still strongly suggest you that contact our PSS immediately before thing
is getting worse and worse. As I mentioned in the previous reply, you
cannot remove the Windows Server 2003 SP1, but you do not have a backup in
the tape either.

If you want to continue installing the rest patches in SBS 2K3 SP1, you
need to have a full backup first. PSS will help you to have an offline
backup for your server. They also will help you troubleshoot your current
Backup issue.

I am appreciated your time and understanding!

Best regards,

Brandy Nee

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security
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For urgent issues, you may want to contact Microsoft CSS directly. Please
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Any input or comments in this thread are highly appreciated.
======================================================
This posting is provided "AS IS" with no warranties, and confers no rights.



--------------------
>Thread-Topic: Backups, VSS and SBS2003 HELP NEEDED!!!
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>Subject: RE: Backups, VSS and SBS2003 HELP NEEDED!!!
>Date: Tue, 16 Aug 2005 18:26:02 -0700
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>Hi Brandy,
>Do you think this hotfix for VSS will help, specifically:
>http://support.microsoft.com/?id=833167#XSLTH4135121121120121120120
>
>It mentions something of backup timesouts, or similar. Is there a newer
>hotfix or something else we should apply to try before contacting PSS?
>
>I did call and ask for this hotfix, but they have not yet sent it to me.
Are
>there any risks associated with installing this hotfix?
>
>Thanks again for your help and I guess if necessary we will have to call
>PSS, but I would still prefer to have proper tape backups before
continuing
>with the SP install.
>
>Cheers,
>Luke
>
>""Brandy Nee [MSFT]"" wrote:
>
>> Hello Luke,
>>
>> Thank you for posting back!
>>
>> I have checked the registry keys you applied with mine on the test
machine,
>> they are exact the same.
>>
>> From your reply, I understand that you do not have a Backup for your SBS
>> 2K3 server currently, also, I understand that it is better to have a
backup
>> before we installing SBS 2K3 SP1. In this case, I suggest you that
contact
>> Microsoft Product Support Services via telephone so that a dedicated
>> Support Professional can assist with your request. For your case, I
think
>> maybe hey will help you to perform an offline backup for your server or
any
>> other better options. Please be advised that contacting phone support
will
>> be a charged call.
>>
>> To obtain the phone numbers for specific technology request please take
a
>> look at the web site listed below.
>>
>> http://support.microsoft.com/default.aspx?scid=fh;EN-US;PHONENUMBERS
>>
>> If you are outside the US please see http://support.microsoft.com for
>> regional support phone numbers.
>>
>> I am greatly appreciated your time and understanding! If you have any
>> questions or concerns, please feel free to let me know. I am glad to be
>> working with you again!
>>
>> Best regards,
>>
>> Brandy Nee
>>
>> Microsoft CSS Online Newsgroup Support
>>
>> Get Secure! - www.microsoft.com/security
>> ======================================================
>> This newsgroup only focuses on SBS technical issues. If you have issues
>> regarding other Microsoft products, you'd better post in the
corresponding
>> newsgroups so that they can be resolved in an efficient and timely
manner.
>> You can locate the newsgroup here:
>> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
>>
>> When opening a new thread via the web interface, we recommend you check
the
>> "Notify me of replies" box to receive e-mail notifications when there
are
>> any updates in your thread. When responding to posts via your
newsreader,
>> please "Reply to Group" so that others may learn and benefit from your
>> issue.
>>
>> Microsoft engineers can only focus on one issue per thread. Although we
>> provide other information for your reference, we recommend you post
>> different incidents in different threads to keep the thread clean. In
doing
>> so, it will ensure your issues are resolved in a timely manner.
>>
>> For urgent issues, you may want to contact Microsoft CSS directly.
Please
>> check http://support.microsoft.com for regional support phone numbers.
>>
>> Any input or comments in this thread are highly appreciated.
>> ======================================================
>> This posting is provided "AS IS" with no warranties, and confers no
rights.
>>
>>
>>
>> --------------------
>
>

.

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