RE: SBS2003 - Exchange online; file synch offline

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Nathan,

Sorry for the delay, but I only have limited access to the troublesome
client. The problematic client is still behaving funny. Regarding your
earlier questions:

> I. As you mentioned, you received the error message "GetDcList failed -
> error 0x80070057" when you are running the W32tm /monitor on the
> problematic computer. Please open the system Event Viewer on the
> problematic workstation, and check whether there are any error messages
> about this issue, then paste the full context in your reply post.

Here are the system event errors and warnings over the past few days.
Type Date Time Source Category Event User Computer

Warning 8/15/2005 4:29:59 PM MrxSmb None 3019 N/A TCP
Warning 8/15/2005 4:29:56 PM MrxSmb None 3019 N/A TCP
Warning 8/15/2005 4:29:56 PM MrxSmb None 3019 N/A TCP
Error 8/15/2005 1:41:57 PM Service Control Manager None 7011 N/A TCP

Warning 8/15/2005 1:24:07 PM Dnsapi None 11197 N/A TCP
Error 8/15/2005 1:22:38 PM Service Control Manager None 7006 N/A TCP
Error 8/15/2005 1:22:32 PM Service Control Manager None 7006 N/A TCP
Error 8/15/2005 1:15:21 PM DCOM None 10005 TPXX TCP
Error 8/15/2005 1:15:19 PM DCOM None 10005 TPXX TCP
Error 8/15/2005 1:15:16 PM DCOM None 10005 TPXX TCP
Error 8/15/2005 1:15:14 PM DCOM None 10005 TPXX TCP
Error 8/15/2005 1:15:11 PM DCOM None 10005 TPXX TCP
Error 8/15/2005 1:15:09 PM DCOM None 10005 TPXX TCP
Error 8/15/2005 1:15:06 PM DCOM None 10005 TPXX TCP
Error 8/15/2005 1:15:04 PM DCOM None 10005 TPXX TCP
Error 8/15/2005 1:15:02 PM DCOM None 10005 TPXX TCP

Warning 8/15/2005 12:46:43 PM Dnsapi None 11191 N/A TCP
Warning 8/15/2005 12:46:43 PM Dnsapi None 11197 N/A TCP

Error 8/15/2005 12:46:37 PM E100B None 4 N/A TCP

Error 8/15/2005 12:42:08 PM W32Time None 29 N/A TCP
Warning 8/15/2005 12:42:08 PM W32Time None 24 N/A TCP


Error 8/15/2005 12:31:44 PM Service Control Manager None 7006 N/A TCP
Error 8/15/2005 12:31:23 PM Service Control Manager None 7006 N/A TCP


> II. As you mentioned, since the result is the same problem when you are
> logging other regular users onto the problematic workstation, it could most
> likely be related to the problematic workstation side issue. Please go to
> Start -> Settings -> Network Connections, open the Lan connection's
> Properties, check there don't installed the IPX/SPX/NetBIOS Protocol,

These are not installed.

> III. Please check if the time sync on the problematic workstation and the
> SBS Server. If not, please refer to the below KB article to configure an
> authoritative time server in the problematic workstation, and then check if
> the issue can be reproduced:
>
> 314054 How to configure an authoritative time server in Windows XP
> http://support.microsoft.com/?id=314054

This morning, I tried the w32tm /monitor command and did not receive the
earlier error statement. However, the problematic client is still not
synchronizing offline files (see more details below) or finding shared
printers on the network. The client can still surf the web, access internal
web pages and use Outlook for email.

> IV. Additionally, please follow this suggestion to narrow down this
> problem:
>
> 1. Click Start, click Run, and then in the Open box, type "MSCONFIG"
> (without the quotation marks). Click OK.
>
<snip>
I removed all non-MSFT services and the problem still occurs.

More details on problem:
Today, the problematic client seems to 'think' it can synchronize files, but
nothing happens. The synchronize window pops up, lists a path and appears
ready to go, but no files are updated and the window hangs like this forever.

Question: It seems like some Active Directory functions work (like Internet
access), but others don't (like access to printers). How can I verify that
this client can reach the appropriate Active Directory domain.

Thanks in advance for your advice. Ray

======================================================
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>
> Any input or comments in this thread are highly appreciated.
> ======================================================
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>
> --------------------
> >Thread-Topic: SBS2003 - Exchange online; file synch offline
> >thread-index: AcWfPXtxEoqPGkDNQBWFkLhzJ2O2DA==
> >X-WBNR-Posting-Host: 64.3.44.65
> >From: "=?Utf-8?B?cmF5ZHcwMA==?=" <raydw00@xxxxxxxxxxxxxxxxxxxxxxxxx>
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> <xE8ka8vnFHA.940@xxxxxxxxxxxxxxxxxxxxx>
> >Subject: RE: SBS2003 - Exchange online; file synch offline
> >Date: Fri, 12 Aug 2005 05:58:06 -0700
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> >X-Tomcat-NG: microsoft.public.windows.server.sbs
> >
> >Nathan - Thanks for your assistance. The answers to your questions:
> >
> >> 1. What OS of the problematic client workstation? Did you run the Set
> Up
> >> Client Computer Wizard to add the problematic computer? Did you join the
> >> problematic computer into the SBS 2003 Domain by using
> >> http://SBSServerName/connectcomputer link?
> >
> >WinXP sp2; client was installed using connectcomputer link and was working
> >fine for several weeks.
> >
> >>
> >> 2. Please run "IPCONFIG /ALL" on the problematic computer and one of
> >> other proper computers, and then compare the TCP/IP configuration of the
> >> problematic computer and other proper computers.
> >
> >ipconfig /all on the problematic client returns comparable data to the
> other
> >proper systems; I ran w32tm /monitor on the problematic computer and
> received
> >the following:
> >GetDcList failed - error 0x80070057
> >w32tm works fine on the other systems.
> >
> >> 3. Please use the problematic user account to logon other proper
> clients,
> >> and check if the issue can be reproduced. Please also use other proper
> user
> >> accounts logon the problematic workstation, and then check if the issue
> can
> >> be reproduced.
> >
> >Logging other users onto the problematic workstation results in the same
> >problem.
> >
> >> 4. If the issue persists, please try to replace a NIC on the
> problematic
> >> computer, and then try again.
> >
> >I am curious - the problematic client can access email from the server and
> >use the server for DNS. Doesn't this eliminate the NIC as a problem? If
> >not, I would appreciate a quick explanation for this server newbie.
> >
> >
> >
>
>
.

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