RE: Client Cmputer Setup
- From: "swiftaccess" <swiftaccess@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Tue, 16 Aug 2005 08:05:05 -0700
Hello Brandy:
I was trying to add a computer to my network and was logged off and shut
down in the process. When I turned it back on, the user name was
_sbs_netsetup_
and it requested a password. I have never seen this user name before and
dont have a password for it. Thus, I am currently locked out of my computer.
How do I find the password or return it to my admin user name?
""Brandy Nee [MSFT]"" wrote:
> Hello,
>
> Thank you for posting to the SBS Newsgroup.
>
> I am sorry for the delayed response due to weekend. Please understand that
> the newsgroups are staffed weekdays by Microsoft Support professionals to
> answer your systems and applications questions. Your understanding is
> greatly appreciated!
>
> I understand that when you running connectcomputer wizard on client
> workstation, you received an error message then failed the join domain. If
> I have misunderstood your issue, please let me know.
>
> To troubleshoot this issue, I would like to check the following settings on
> your server and problematic workstation.
>
> 1> IP configuration:
> On SBS server:
>
> External NIC:
> IP: Assigned by your ISP or your hardware router
> Gateway: Your ISP or your Hardware router IP
> DNS: SBS INTERNAL NIC IP as the only entry
>
> Internal NIC:
> IP: Fixed IP
> Gateway: None
> DNS: SBS INTERNAL NIC IP as the only entry
>
> On workstation:
>
> IP: Assigned by DHCP on SBS
> Gateway: SBS internal NIC IP
> DNS: SBS INTERNAL NIC IP as the only entry
>
> 2> Can you ping the SBS server netbios name, DNS domain name from the
> problematic workstation?
>
> 3> Go to Server, Start -> Programs -> Administrative Tools -> DNS. Please
> confirm _msdcs.domain.local zone is in the DNS forward lookup zone.
>
> By default, SBS DNS Forward Lookup zone contains _msdcs.domain.local and
> domain.local. Recreate the _msdcs.domain.local zone if it is missing:
>
> a. Right-click Forward Lookup Zones in DNS and select New Zone.
> b. Specify Primary Zone, and use _msdcs.domain.local as the Zone name.
> c. Stop Netlogon and DNS service.
> d. Rename %windir%\system32\config\netlogon.dns and netlogon.dnb
> e. Start Netlogon and DNS service
> f. ipconfig /flushdns and ipconfig /registerdns
> g. Close and reopen the DNS snap-in.
> h. Verify _msdcs.domain.local contains dc, domains, gc, and pdc.
>
> 4> Rerun CEICW. Please refer to the following KB article for detailed
> steps:
>
> How to configure Internet access in Windows Small Business Server 2003
> http://support.microsoft.com/Default.aspx?id=825763
>
> If the issue persists, and due to this issue can be caused by many factors,
> please help to gather the following information.
>
> 1. Please explain in detail what "another user installed called
> _sbs_2003Setup and is password protected" Means.
>
> 2. Please type the full content of the error message you received to the
> Newsgroup. I need the exact error message for research.
>
> 3. Collect and paste the full content of the following log files to the
> Newsgroup:
>
> a. SBSNetSetup.log: %systemroot%\Program Files\Microsoft Windows Small
> Business Server\Clients on the problematic client workstation to the
> Newsgroup.
>
> b. NetSetup.log: %windir%\debug on the problematic client workstation.
>
> c. SBSMSI-ClientSetup.log: %systemroot%\Program Files\Microsoft
> Integration\Windows Small Business Server 2003\Logs on the server.
>
> 4. Just a double check, does the problem only occur when trying to get this
> particular computer to the domain? Can it be reproduced on every client
> computer?
>
> 5. Will it make difference if we try to use a different domain user to map?
> I need to know whether you use Add User Wizard (Server Management\Standard
> Management\Users) to create a new user and use this user to add the client
> workstation.
>
> 6. Does this computer have a same workgroup name as the domain? If so,
> change it first.
>
> 7. Do you already have a computer object named the same as what you are
> going to use for this computer? If so, use a different computer name and
> try again.
>
> 8. Has this computer ever joined domain before? Does manually joining it to
> the domain successful?
>
> I am greatly appreciated your time and cooperation. If anything is unclear,
> please feel free to let me know. I am looking forward to hearing from you!
>
> Best regards,
>
> Brandy Nee
>
> Microsoft CSS Online Newsgroup Support
>
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>
>
> --------------------
> >NNTP-Posting-Date: Fri, 29 Jul 2005 11:51:11 -0500
> >Subject: Client Cmputer Setup
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> >
> >When I try to connect the client computer to the netpwork through the
> web interface it goes through the whole process then at the very end
> of the wizard it says: "An error has occured please contact your
> netpwork administrator." I had tried it several times and still
> receive the same message. Also ever since then I know have another
> user installed called _sbs_2003Setup and is password protected. It is
> a brand new Dell server and I have 1 computer connected to the server
> and it had no problems connecting to the server. Thanks for any
> suggestions.
>
> >
>
>
.
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