Re: Error backing up the Registry



Hello Joe,

Thank you for posting back and the backup logs!

>From the log files, I cannot find much related errors. I need to know
whether you have performed fully backup before you install SBS 2K3 SP1?

Based on my research, when we installing the SBS 2K3 SP1, server always
reports some error messages. For your case, the SBS 2K3 SP1 has not being
fully installed on your server yet at the moment, so I suggest you that
strictly follow the installation instrunctions below and fully install all
the patches in SBS 2K3 SP1 on your server, then reproduce the issue again
to see whether the issue occurs again or not.

Downloading and Installing Windows Small Business Server 2003 Service Pack
1
http://download.microsoft.com/download/e/0/f/e0fee8ce-768d-41c0-8871-9bc48e0
b3fc3/ToDownLoadFilesandReadInstructions.htm

I am appreciated your time and cooperation. If you have any questions or
concerns on this issue, please feel free to let me know. I am glad to be of
assistance!

Best regards,

Brandy Nee

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security
======================================================
This newsgroup only focuses on SBS technical issues. If you have issues
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provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.
======================================================
This posting is provided "AS IS" with no warranties, and confers no rights.



--------------------
>Thread-Topic: Error backing up the Registry
>thread-index: AcWhs+7h6BtjPvvRTQC07HT0WZPd8Q==
>X-WBNR-Posting-Host: 65.5.234.9
>From: =?Utf-8?B?Sm9l?= <Joe@xxxxxxxxxxxxxxxxxxxxxxxxx>
>References: <1120581861.942588.239500@xxxxxxxxxxxxxxxxxxxxxxxxxxxx>
<1120582191.983069.155080@xxxxxxxxxxxxxxxxxxxxxxxxxxxx>
<f$etDYggFHA.944@xxxxxxxxxxxxxxxxxxxxx>
<7387B176-1DD2-4CAD-A64C-55A6FD7E85D3@xxxxxxxxxxxxx>
<$tPv8WZoFHA.940@xxxxxxxxxxxxxxxxxxxxx>
>Subject: Re: Error backing up the Registry
>Date: Mon, 15 Aug 2005 09:11:02 -0700
>Lines: 340
>Message-ID: <32613BC0-0253-42BA-A4DB-5315B5A849E3@xxxxxxxxxxxxx>
>MIME-Version: 1.0
>Content-Type: text/plain;
> charset="Utf-8"
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>Newsgroups: microsoft.public.windows.server.sbs
>NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
>Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGXA03.phx.gbl
>Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:144494
>X-Tomcat-NG: microsoft.public.windows.server.sbs
>
>I am installing SP1 for SBS2003. All three installs on Disk 1 have been
>completed (Windows server, sharepoint, Exchange). Disk 2 was the second CD
in
>that set. Where you install SP2 for XP deployment and it recomends a
system
>backup. Again I did a full backup before starting SBS2003 and It ran
without
>any problems.
>
>********************************
>Here is the backup log: Backupxx.log
>
>Backup Status
>Operation: Backup
>Active backup destination: DLT
>Media name: "Media created 8/13/2005 at 5:42 PM"
>
>Volume shadow copy creation: Attempt 1.
>"MSDEWriter" has reported an error 0x800423f4. This is part of System
State.
>The backup cannot continue.
>
>******************************
>
>Here is sbsbackuplog04.log
>
>8/13/2005 5:42 PM
>-------------------------------
>Date: 8/13/2005
>Time: 5:42 PM
>User: fbcadmin
>-------------------------------
>
>Backup Runner started.
>NTMS session started successfully.
>EnumerateNtmsObject(NTMS_LIBRARY) succeeded.
>Will enumerate on 4 media libraries found.
>GetNtmsObjectInformation(NtmsLibraryInfo) succeeded.
>GetNtmsObjectInformation(NtmsLibraryInfo) succeeded.
>Found an enabled library.
>InventoryNtmsLibrary(NtmsInventoryOmid) succeeded.
>Identify Media completed
>EnumerateNtmsObject(NTMS_MEDIA_TYPE) succeeded.
>Will enumerate on 3 media types found.
>GetNtmsObjectInformation(NtmsMediaTypeInfo) succeeded.
>GetNtmsObjectInformation(NtmsMediaTypeInfo) succeeded.
>GetNtmsObjectInformation(NtmsMediaTypeInfo) succeeded.
>GetNtmsObjectInformation(NtmsLibraryInfo) succeeded.
>GetNtmsObjectInformation(NtmsLibraryInfo) succeeded.
>Found an enabled library.
>InventoryNtmsLibrary(NtmsInventoryOmid) succeeded.
>Identify Media completed
>EnumerateNtmsObject(NTMS_MEDIA_TYPE) succeeded.
>Will enumerate on 1 media types found.
>GetNtmsObjectInformation(NtmsMediaTypeInfo) succeeded.
>Found a tape media type in the library (DLT).
>Launching NTBackup: ntbackup.exe backup "@C:\Program Files\Microsoft
Windows
>Small Business Server\Backup\Small Business Backup Script.bks" /d "SBS
Backup
>created on 8/13/2005 at 5:42 PM" /v:yes /r:no /rs:no /hc:on /m normal /j
>"Small Business Server Backup Job" /l:s /p "DLT" /UM
>NTBACKUP LOG FILE: C:\Documents and Settings\SBS Backup User\Local
>Settings\Application Data\Microsoft\Windows NT\NTBackup\data\backup04.log
>=====================<BEGIN NTBACKUP LOG FILE>=====================
>Backup Status
>Operation: Backup
>Active backup destination: DLT
>Media name: "Media created 8/13/2005 at 5:42 PM"
>
>Volume shadow copy creation: Attempt 1.
>"MSDEWriter" has reported an error 0x800423f4. This is part of System
State.
>The backup cannot continue.
>
>Error returned while creating the volume shadow copy:800423f4
>Aborting Backup.
>
>----------------------
>
>The operation did not successfully complete.
>
>----------------------
>
>=======================<END NTBACKUP LOG FILE>=====================
>NTBackup finished the backup with errors.
>
>For more information about failed backups, see the article on
>troubleshooting your backup at the following Web page:
>http://go.microsoft.com/fwlink/?LinkId=18414
>
>Backup ended at Saturday, August 13, 2005 5:45 PM
>Backup Runner finished.
>
>
>Error returned while creating the volume shadow copy:800423f4
>Aborting Backup.
>
>----------------------
>
>The operation did not successfully complete.
>
>*******************************************
>Here is the error log entry;
>Event Category: None
>Event ID: 20
>Date: 8/13/2005
>Time: 4:56:29 PM
>User: N/A
>Computer: SAMSON
>Description:
>Volume Shadow Copy Service error: A critical component required by the
>Volume Shadow Copy service is not registered. This might happened if an
>error occurred during Windows setup or during installation of a Shadow
Copy
>provider. The error returned from CoCreateInstance on class with CLSID
>{40700425-0080-11d2-851f-00c04fc21759} and Name
MSSQL_ClientVirtualDeviceSet
>is [0x80040154].
>
>For more information, see Help and Support Center at
>http://go.microsoft.com/fwlink/events.asp.
>Data:
>0000: 2d 20 43 6f 64 65 3a 20 - Code:
>0008: 53 51 4c 56 46 52 5a 43 SQLVFRZC
>0010: 30 30 30 30 30 32 31 33 00000213
>0018: 2d 20 43 61 6c 6c 3a 20 - Call:
>0020: 53 51 4c 56 46 52 5a 43 SQLVFRZC
>0028: 30 30 30 30 30 31 37 36 00000176
>0030: 2d 20 50 49 44 3a 20 20 - PID:
>0038: 30 30 30 30 33 33 36 30 00003360
>0040: 2d 20 54 49 44 3a 20 20 - TID:
>0048: 30 30 30 30 35 32 31 36 00005216
>0050: 2d 20 43 4d 44 3a 20 20 - CMD:
>0058: 43 3a 5c 57 49 4e 44 4f C:\WINDO
>0060: 57 53 5c 53 79 73 74 65 WS\Syste
>0068: 6d 33 32 5c 76 73 73 76 m32\vssv
>0070: 63 2e 65 78 65 20 20 20 c.exe
>0078: 2d 20 55 73 65 72 3a 20 - User:
>0080: 4e 54 20 41 55 54 48 4f NT AUTHO
>0088: 52 49 54 59 5c 53 59 53 RITY\SYS
>0090: 54 45 4d 20 20 20 20 20 TEM
>0098: 2d 20 53 69 64 3a 20 20 - Sid:
>00a0: 53 2d 31 2d 35 2d 31 38 S-1-5-18
>*******************************************
>
>I think I got all of the information you requested
>
>Thanks, Joe
>
>""Brandy Nee [MSFT]"" wrote:
>
>> Hello Joe,
>>
>> Thank you for posting to the SBS Newsgroup.
>>
>> I understand that when you running Backup wizard, you got an error
>> 0x800423f4. If I have misunderstood your concern, please let me know.
>>
>> Due to complexity of the issue, I need your help to gather the following

>> information for research, please see:
>>
>> 1. What exact SP1 you have installed, Windows Server 2003 SP1 or Small
>> Business Server 2003 SP1? Please understand that we do not suggest that
>> Only install Windows Server 2003 SP1 on the SBS 2K3 server due to some
>> integrated issue. If you only install this SP1, please either remove it
or
>> keep on installing the whole patches Small Business Server 2003 SP1and
see
>> whether this issue still occurs.
>>
>> 2. Please explain in detail "Before starting on Disk 2". What is the
exact
>> Disk 2.
>>
>> 3. Please help to gather the following Backup Log files for further
>> research:
>>
>> a. The Backupxx.log files in the folder â??C:\Documents and Settings\SBS
>> Backup User\Local Settings\Application Data\Microsoft\Windows
>> NT\NTBackup\dataâ??.
>>
>> b. The Sbsbackuplog0x.log files which can be located under the folder
>> â??%sbsprogramdir%\Support\Backup Logsâ??.
>>
>> 4. Also, on the server, run "eventvwr" (without quotation marks), check
>> whether there is any error, if yes, double click it, click the Copy
button
>> and paste the full content to the Newsgroup.
>>
>> 5. Please write down and type the the full content of the error messages
to
>> the Newsgroup for accurate research.
>>
>> I am appreciated your time and cooperation, and looking forward to
hearing
>> from you!
>>
>> Best regards,
>>
>> Brandy Nee
>>
>> Microsoft CSS Online Newsgroup Support
>>
>> Get Secure! - www.microsoft.com/security
>> ======================================================
>> This newsgroup only focuses on SBS technical issues. If you have issues
>> regarding other Microsoft products, you'd better post in the
corresponding
>> newsgroups so that they can be resolved in an efficient and timely
manner.
>> You can locate the newsgroup here:
>> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
>>
>> When opening a new thread via the web interface, we recommend you check
the
>> "Notify me of replies" box to receive e-mail notifications when there
are
>> any updates in your thread. When responding to posts via your
newsreader,
>> please "Reply to Group" so that others may learn and benefit from your
>> issue.
>>
>> Microsoft engineers can only focus on one issue per thread. Although we
>> provide other information for your reference, we recommend you post
>> different incidents in different threads to keep the thread clean. In
doing
>> so, it will ensure your issues are resolved in a timely manner.
>>
>> For urgent issues, you may want to contact Microsoft CSS directly.
Please
>> check http://support.microsoft.com for regional support phone numbers.
>>
>> Any input or comments in this thread are highly appreciated.
>> ======================================================
>> This posting is provided "AS IS" with no warranties, and confers no
rights.
>>
>>
>>
>> --------------------
>> >Thread-Topic: Error backing up the Registry
>> >thread-index: AcWgUbYYrSrBYrpERey6WNfPPL5UNw==
>> >X-WBNR-Posting-Host: 65.5.234.9
>> >From: =?Utf-8?B?Sm9l?= <Joe@xxxxxxxxxxxxxxxxxxxxxxxxx>
>> >References: <1120581861.942588.239500@xxxxxxxxxxxxxxxxxxxxxxxxxxxx>
>> <1120582191.983069.155080@xxxxxxxxxxxxxxxxxxxxxxxxxxxx>
>> <f$etDYggFHA.944@xxxxxxxxxxxxxxxxxxxxx>
>> >Subject: Re: Error backing up the Registry
>> >Date: Sat, 13 Aug 2005 14:55:25 -0700
>> >Lines: 83
>> >Message-ID: <7387B176-1DD2-4CAD-A64C-55A6FD7E85D3@xxxxxxxxxxxxx>
>> >MIME-Version: 1.0
>> >Content-Type: text/plain;
>> > charset="Utf-8"
>> >Content-Transfer-Encoding: 7bit
>> >X-Newsreader: Microsoft CDO for Windows 2000
>> >Content-Class: urn:content-classes:message
>> >Importance: normal
>> >Priority: normal
>> >X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
>> >Newsgroups: microsoft.public.windows.server.sbs
>> >NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
>> >Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGXA03.phx.gbl
>> >Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:144049
>> >X-Tomcat-NG: microsoft.public.windows.server.sbs
>> >
>> >I just installed SP1, disk 1, on my SBS2003 system. Before starting on
>> Disk
>> >2 I tried to run a backup as recommended. I am now getting a shadow
copy
>> >failure, "MSDE Writer has reported an Error 0x800423f4". I ran vssadmin
>> list
>> >writers at the cmd prompt and this is the only error shown. Since I
just
>> ran
>> >SP1 the hot fix to correct this shoild have been applied. Also I had no
>> >trouble running the backup before SP1. Any Ideas?
>> >
>> >""Brandy Nee [MSFT]"" wrote:
>> >
>> >> Hello Brian,
>> >>
>> >> Thank you for posting to the SBS Newsgroup.
>> >>
>> >> From your description, I understand that when you performing system
>> state
>> >> backup, you got error 800423f4. If I have misunderstood your issue,
>> please
>> >> let me know.
>> >>
>> >> There are many factors can cause this issue:
>> >>
>> >> 1. Volume Shadow Copy service writer time-out.
>> >>
>> >> 2. Shadow copy deletion.
>> >>
>> >> 3. Large audit log.
>> >>
>> >> I have performed quite a lot research on your issue, and found the
>> >> following hotfix which you have already found:
>> >>
>> >> 826936 Time-out errors occur in Volume Shadow Copy service writers,
and
>> >> shadow
>> >> http://support.microsoft.com/?id=826936
>> >>
>> >> 833167 A Volume Shadow Copy Service (VSS) update package is available
for
>> >> http://support.microsoft.com/?id=833167
>> >>
>> >> I would suggest you that install the hotfix and see whether it works,
>> and I
>> >> am standing by you.
>> >>
>> >> Just in case, its the hotfix does not work, please help to gather the
>> >> following information for further research:
>> >>
>> >> 1. Just a double check, run "eventvwr" (without quotation marks) on
the
>> >> server, can you see any other error, if yes, please double click all
the
>> >> errors one by one, click the Copy button and paste it to the
Newsgroup.
>> >>
>> >> 2. Please paste the full backup error log to the Newsgroup so that I
can
>> >> perform the research for you. To do that, see:
>> >>
>> >> [Note]: Before reproduce the problem, please open NTBACKUP, click
>> >> "Tools"->"Options" and then check "Detailed" on the "Backup Log" tab.
>> Then
>> >> reproduce this issue and send the backup log
>> >>
>> >> i): Go to C:\Documents and Settings\SBS Backup User\Local
>> >> Settings\Application Data\Microsoft\Windows NT\NTBackup\data\, and
then
>> >> delete all the files.
>> >>
>> >> ii): Reproduce the issue.
>> >>
>> >> iii):Paste the full content of the files in the folder C:\Documents
and
>> >> Settings\SBS Backup User\Local Settings\Application
>> Data\Microsoft\Windows
>> >> NT\NTBackup\data\
>> >>
>> >> iv): Paste the error messages in event logs.
>> >>
>> >> I am appreciated your time and cooperation. If anything is unclear,
>> please
>> >> let me know. I am looking forward to hearing from you!
>> >>
>> >> Best regards,
>> >>
>> >> Brandy Nee
>> >>
>> >> Microsoft CSS Online Newsgroup Support
>> >>
>> >> Get Secure! - www.microsoft.com/security
>> >>
>> >> =====================================================
>> >> When responding to posts, please "Reply to Group" via your newsreader
so
>> >> that others may learn and benefit from your issue.
>> >> =====================================================
>> >>
>> >> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>> >>
>> >>
>> >
>>
>>
>

.


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